Bought a used Mercedes-Benz from Trust Ford, and was the best car buying experience I have had the salesman Safin was knowledgeable and kept us informed. Robert and Adam sorted the finance and made it a very easy purchase. They even offered to pick us up from the train station. Would recommend them to anybody.

Helped by Norman at Perry Barr, they delivered my car within 3 days of reservation and kept me updated with every step of the process. Great company and amazing employees

Major thanks to Norman at Perry Barr for assisting me with getting my brand new Ford Fiesta St-1 1.5. Could not be happier with my car and all the information and help he gave me on getting extra insurance out.

GREAT service couldn't fault the company one bit, every question I had I got an answer for and no matter what time I called there was always someone to answer my call, sorted out my new car even though I had problems with my old car switching things over, Leanne was so helpful and got everything completed for me and made sure everything was in place and done as quickly as possible. Great communication and a good company! Thankyou TrustFord! Will definitely go back in the future!☺

Phone about my service and mot which was on a best service plan, I phone on Monday 01/06/2020 and arrange for the both to be done on Friday 05/06/2020 at 8:00 am. I arrived at the perry barr facility at 7:50 am to find the barriers down, did think that because I was early that was OK, I waited for 10 minutes and nothing open up, so I phone trust ford (that is experience in it self). Finally I got though to the service department, I stated to them that I was waiting outside to be told that the facility was open, I stated to them where are you ( We are at the Erdington branch) I stated to them that nobody told me that I would have bring it there because I had the car from perry barr. I stated to them I had no way of getting home from Erdington as I live over 15 miles away. When I arrived at the Erdington branch nobody seem to care. This service plan and warranty as cost me l £1700 do you think that is good service?

I test driven a a fiesta ecoboost delivering 99 BHP with a turbo and was pleasantly surprised at its overall performance so said to the ford guy in the passenger seat yes, I'll have one of these. So we went back to the showroom where we completed all the relevant paperwork and I was looking forward to picking up my new car. On the day I got to the showroom straight away I noticed it was an econetic not an ecoboost, at the time I thought just a minor detail however after having driven the car for a week I thought it was lacking power up hill and overtaking etc so I did some online research and found that there is 3 variants 1 being 79 bhp with no turbo, one 99 BHP with turbo and 125 bhp also turbo so I test driven the 99 BHP but the one they tried to give me thinking I wouldn't notice was a 79 bhp and the reason I know it had no turbo is because I took it to my own independent mechanic. So in conclusion I was given a different model to the one I'd earlier test driven and decided on luckily I stopped the purchase 2 days before my cooling off period was due to expire and I would have been stuck with the car I didn't want. My last word is be careful!!!