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I had issues from the time I picked the car up, they fobbed me off for 2 weeks until they could get me a replacement car to me so they could fix it. They took the car in and had it for 5 days, eventually I picked it up and I immediately found the issue had not been fixed, I took it back again and was given a different hire car which the next morning wouldn't start, causing me to miss work at my personal expense, they then brought me another hire car which also broke down shortly after causing me to miss work again. When I eventually got the car back it stunk of diesel, I've had to have the car cleaned 3 times and the smell is still present. They have not attempted to recompense me in any way. When I've been in contact with them I found the customer service to be very poor. I wont be returning any time soon.
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I bought a car in good faith for what is deemed to be top price for a car of this age, mileage condition,but upon getting it home realised quite a few issues due to the car being involved in an accident (managed to get confirmation of this from the previous owner). I was told that the back quarter panel would be sprayed as it was a different shade to the rest of the car and bumper sorted out as it was out of line. Picked the car up a week later to find that neither issue had been resolved even though in their words "it looks a million times better" I managed to track down the place that they'd had the 'work' done to be told "we kind of tried to blend it in a bit, but it's still a different colour isn't it don't know how that's happened" I then went on to ask about the bumper and they said that TSC had asked if something could be done without actually replacing it, but they told them no so it hadn't been touched although I was told it had been sorted. Arthur Daly would be proud.
I have recommended TSC Cars already, as the staff were helpful, quick and the car was good value for money, although I did not receive the refer a friend bonus.
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I give TSC Cars the best ratings for everything they were very helpful and my car is brilliant. Any issues they had they sorted them right away for me so the after care was good
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I cant fault TSC Cars what so ever, they were generally very good with every part of the service and I had no delays in getting the car at all, it was spot on
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Brilliant service. Brilliant car. They even went through all paperwork with me.
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Initially TSC Cars were brilliant before the sale but as soon as I had a few problems it all changed. They were un helpful and just would not do what I feel they should do from a customer service perspective which is why I would NEVER go back again or recommend TSC Cars in Coventry.
Reviewer has confirmed their email address
As smoothly as it could possibly go. I would give the guys at TSC Cars a 6 overall. Had to get something replaced, ordered it and was fitted within 20 mins.The major thing for me is that the car is amazing, the one i went for was a BMW 3 Series Diesel and its amazing. Will definitely go back probably in 5 years, really polite!
Reviewer has confirmed their email address
TSC Cars is an Independent dealership that is based in Coventry. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
TSC Cars
Kenilworth Road
Coventry
West Midlands
CV7 7EX
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