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My other half and I bought a car on the 11th November. We made it very clear the car had to mechanical and structural safe, as we have a 70-75 mile round trip to work and our only other way of transportation is motorcycles. We was assured the car was both mechanical and structural safe and there was no problems at all with. Problems started on our drive home with restricted performance amber warning light coming on and a lot of steam coming from engine compartment, as the owner had left the garage before we did and it was getting late we continued home and parked the car up. My other half rang him on the Monday to make them aware of the problems, but got told the owner was not there at the time, but the person on the phone promised he would get him to give us a call back, well that never happened. We rang many times, but the owner never seemed to be there to talk to us. My other half came back one day a said we can’t no longer safely drive the car as we now have both Amber and red warning lights on for various things, he again rang and got told the owner was not there, but would gives us a ring back. This now meant we where forced to use our motorcycles to get to work, which unfortunately resulted in me ending up on a spinal board in an ambulance going to A and E and a bike I now need to get fixed. If the car had been safe to drive, I would never have been on the bike in the middle of winter in freezing temperatures and rain, thank you very much. Both my other half and myself lost days of work because of this. He rang them one last time and surprise surprise the owner was not there to take his call, my other half told them he had till 13.00 to ring us back or a section 75 of the consumers credit act would be started. Surprise, still no call back and we now got a section 75 opened on them and a 5 page report of mechanical and structural faults with the car from an independent garage. In other words, stay as far away from this dealer as physically possibly. Thank you for reading this.
I am very happy, i purchased a seven seater from these guys, a old chap called uncle sugar daddy served me, he was very helpfull and understanding. Keep up all the good work chaps.
Used this dealer to purchase my first car. The customer service and attention to detail was next to the best. I have had no issues and would highly recommend this dealier to many as well as already recommending them to friends and family.
Brought a Bmw 320 from uk motorsales was very impressed with set up and good level of stock and all priced and the right prices Brought this car and have been very happy recommend 3 family memebers who are also very happy with there purchases keep up the good work guys
Was sold a Kia Sportage (2005) - the dealer said there were no issues and test drive not possible as it was just being put in for an MOT. I have just had it back from a Kia garage - they have told me the MOT was likely not legal and they found a leak in the exhaust, likely caused by material being used to reduce emissions. Also the clutch is dangerous and it is now off the road needing a replacement that will cost over half the amount I paid for the car. I am not surprised the above reviewer is now taking this dealership to court.
Was sold an Alpha Romeo with severe suspension issues which my mechanic advised should never have passed MOT and is in no way safe to drive. The car was returned to Usman for repairs but all old and faulty parts were still on the car when I collected it. The car was subsequently rejected (both UK Motor Sales and the garage which issued the MOT are now under investigation) but I've yet to see any money back and am now taking Usman and UK Motor Sales to court for both the purchase price and all costs involved.
Chris in response to Abs
Good luck - I read your review and have a v similar experience!
Rob in response to Abs
Very best of luck, I had simular problems with this dealer and had nothing but problems with a car purchased from these cowboys.... Hope all works out for you!
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Manufacturers: Sells a variety of makes and models
Independent Dealership
UK Motor Sales Ltd
Salisbury Road
London
Greater London
E4 6TA
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