Car Dealer Reviews is an
official partner of Auto Trader
Avoid at all costs! I went to MrUnique on 13th of October 2021, it was a recommendation from Nextdoor and I wish I’ve checked some real reviews before I decided to give it a go! I’ve moved to Hoddesdon recently so I’ve asked around for some great garage where I could service my Bmw 1 series. The prices are quite high especially top two knowing now that it’s not really a full service but oil and filter change only. I could save myself around a £100 elsewhere! Before I’ve left my car I did ask what can I expect for this price to be done as for oil change only it’s way too high! I was told not to worry as the full check will be carried out as well. When I’ve left my car key it was nothing wrong with it, had no issues whatsoever. It was the date for servicing that made me do it as due to a CoVid situation I have tried to avoid many places at that time. I did ask them to check my roof also, as it’s convertible car and there is some minor issue (I believe) as the roof goes down all the way but does not close the bonnet (possibly sensor?) I requested a quote and mentioned that if it’s not too expensive I would go for it as well. We agreed at that time and I have received a call in the evening just to find out that they didn’t do much really! The roof that I’ve asked them to check has been left untouched. I was then told that for this type of service, they would have to charge me separately only to tell how much more it would cost to fix it! However he was cheeky enough to put that note on my receipt as if he tried or was even bothered to open the roof to know it! What’s worse? On the 15th I went for a little ride just to Enfield town and to my surprise the faulty engine sign illuminated on the dashboard! I was shocked as it was okay until I gave them my car! I have panicked, stopped it for about 15 to 20 minutes, checked whatever I could to my little knowledge about the cars and after that period of time the light disappeared. At first I thought that it was a minor issue (one off) and decided to drive back home slowly, thinking that it wouldn’t happen again… On the 16th of October I went out again to Woodgreen and in the evening the same “thing”happened on my way back home! I was fuming! It was on Saturday so I was unable to flag it up or go to them right away. I did call first thing in the morning on Monday and the gentleman named Steve told me that there was nothing wrong at that time so as far as he’s concerned the job was done as supposed to! At first told me that all they did was an oil change and filter (not a full service as stated on their website), and that they would have to check what’s wrong with it suggesting an extra cost! I’ve switched! Told him that this is what they supposed to do in a first place and that I was told by his work colleague (who asked elsewhere first to confirm) to put my mind in rest when I was leaving my car key. Mr Steve then has changed his tune saying that of course they did that and nothing was wrong? We agreed to a free of charge check but only a quick one as apparently my rare tyres aren’t good enough to do the proper check. (Which proves the point that they didn’t do it in a first place). Today very early in the morning I have left my car at MrUnique again to find out that apparently “it has nothing to do with a service” as faulty nox sensor was shown as current fault as well as in the history of previous diagnostics. I also heard that the problem should be solved temporarily which doesn’t mean that it won’t pop up in a short future. This was the worse thing I could do visiting this place and to my knowledge the nox sensor that I never had problems with will cost around £400. I decided to drive down to Enfield immediately to my old mechanic who did a diagnostic for free and found out that a huge list of errors still exists, nothing has been fixed and no history shows that nox sensor ever was a problem. It shows as current one only and I was told that it could of been replaced on that day, which makes sense why oil changing was taking a whole entire day to do. (I am mentioning what I’ve heard not assuming or accusing). I have a video of it as a proof! My cd player all of a sudden works from time to time, also exists on list of errors. It was my first and last time for sure! I have send an email to Mr Steve a moment ago sending him a video! to make it clear… I am not a problem maker but surely not a clown who can be tricked so easy! I’ve left almost £200 so I would expect a peace of mind for a little while not hesitate to drive to do a quick shopping. I have checked a trustpilot’s reviews afterwards and I’m not the only one here! (Go and see yourself)…Hugely dissatisfied and disappointed! Waste of time and money… Let this be a WARNING to other potential victims. Ps. I have posted this review on theirs website. Today the review is gone! They are trying to brush it under the carpet!
Reviewer has confirmed their email address
I bought a R8 from Unique Prestige with a 2 year warranty. A year later, I found out there was no warranty and the company is not authorized to sell the warranty.
Reviewer has confirmed their email address
I would just like to say a massive Thanks to Nicko our salesman at Unique Prestige. He was fantastic very friendly and helpful, buying the car was so easy and without any pressure. We was left to look at our car and whe ready went for a nice long test drive. Once all done any questions or problems were resolved back at the showroom. Nickos college Ben was also very helpful when important towing information was required. Plus a big thanks for the FREE number plate for the Caravan. I would definitely recommend buying a car from unique prestige, My car wasn’t the most expensive car they had for sale, but I was given the same customer experience as if I was buying the most expensive car. Thanks again
Reviewer has confirmed their email address
I purchased a chrysler 300 9 months ago. We had a little teething problem that was righted very fast .Terry the salesman was so good. Car has been 100% since. Would have no hesitation using Unique Prestige Ltd again ... Dave.
I picked up a SL 350 Mercedes from Unique Prestige lest week and could not have been more delighted, the car was in the exact condition described by UP and was spotless. I had never heard of UP and was unsure what to expect but the whole experience was a very positive one. Many thanks to Navid and Ben who were involved in the transaction on the day. No complaints the car is fab and I would buy from them again without hesitation,
Reviewer has confirmed their email address
Where do I start? Tried on many occasions to enquire about a Porsche but the sales staff were absolutely useless. No one knew if it had service history or not and they were as helpful as a fur coat in the Sahara desert. Absolutely a bunch of jokers who don't realise that when a customer is spending £40000+ they should know their product. They should stick to selling old bangers as their service is on that level.
Chris at Unique Prestige was a good man, he held the car for me whilst all the paperwork got sorted, the car looked like new when I picked it up, they had fully valeted it inside and out which made me a very happy. I would have no qualms recommending them to anyone.
Reviewer has confirmed their email address
Unique Prestige Ltd is an Independent dealership that is based in Hoddesdon. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Unique Prestige Ltd
21 High Street
Hoddesdon
Hertfordshire
EN11 8SX
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Unique Prestige Ltd, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.