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Buying my car at Used Car 123 went perfectly, I would say they were they best dealership I've dealt with. Hard to pick out anything specific the whole experience was just excellent.
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Alex from Used Car 123 (CLOSED DOWN) in response to used car 123 customer review
Thanks for taking the time to review us.
Great service from Neil and the team at Doncaster. No pressure from Tim who admitted he was new but got me all the answers I needed. I love my new car! Thanks Emma
Alex from Used Car 123 (CLOSED DOWN) in response to Love my new car
Thanks for taking the time to review us.
The car I bought from Used Car 123 has had major problems since I have owned it, after taking it back and receiving unsatisfactory repairs the dealership have been unwilling to provide an adequate solution. I have been reasonable and cooperative throughout but unfortunately I've had to take the situation further as the car is not road safe. I give 2 stars for the salesman I dealt with who was friendly and apologetic but the management have not been good. I do not recommend this Doncaster based car dealer.
Reviewer has confirmed their email address
I can tell anyone reading this rerview for Used Car 123 of Doncaster that I recommend them. I cant remember the bloke who dealt with but he was spot on with me, the car had a couple of niggly bits wrong I didn't notice on the day which would have cost me more in petrol to go back to the dealership so I sorted it myself. I would recommend them though they were alright and the sale was straight forward.
Reviewer has confirmed their email address
My partner travelled some distance to purchase his car from Used Car 123 based in York, on picking the vehicle up it was already warmed up and everything seemed to be in order. After returning home he noticed problems when starting the car from cold, he is quite knowledgeable about cars and had a good idea what the problem was so he contacted the dealership and arranged to take the car back. Because he had no transport home he had to book into a hotel and ended up having to stay for 2 nights costing over £200. He was lead to believe the problem had been fixed but was somewhat dubious and after returning home realised that the issue had not been resolved!! He ended up taking it to a local garage and spent another £200+ to fix the problem. I am disgusted with the poor customer service at this dealership and would not recommend purchasing a car from here!!
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Although the no thrills experience is very new to my partner and I the dealership did all that was asked. Looking upon the purchase we got fantastic value for money! (Even if we didn't get a full tank and a set of matts). Overall for the age the car is in great condition. We would recommend highly this dealership!!!
The manager and team became very rude and aggressive when I took the decision of not purchasing the vehicle and I was also was forced to leave a deposit which I politely refused to give, sales person became even more aggressive. The dealership is situated in the middle of farms and industrial estate, 10 miles away from any public transport, was left stranded and was told to use taxi; the taxi did not operate in the area, many faults were in the car, many cars had mechanical issues! They expect you to purchase a £600 warranty to cover all the faults, Used Car 123 are a very unprofessional untrustworthy company. Please do not use this company.
Unknown from Used Car 123 (CLOSED DOWN) in response to Kinng
We are sorry to hear you feel you have had a bad experience with Used Car 123. We do sell over 160 cars a month, and therefore for a customer to avoid disappointment we do take deposits. In fact we will not take a car off sale without one, this is to protect both parties. I do note you choose not to deal with us on this occasion, but find it somewhat unreasonable that you suggest other people do not deal with us either. we have thousands of delighted customers who feel they have benefited from good service and a great value product.
Having set a budget and identified the make and model of vehicle we required, my husband and I viewed this car and THOUGHT we were coming in under budget. How wrong can two people be. We do have to meet certain criteria. Any car we purchase must be able to take a folded down wheelchair, be easily accessible for my father who is a lower limb amputee, have room for five adults and a child seat and enough space when seats are removed/folded down to take enough luggage for three adults and a toddler going on a two week holiday. I will say that the car itself is comfortable and fulfills all our personal needs but a couple of other problems are what really make my blood boil. Firstly, one of the electric rear doors was not working correctly and we were informed that due to the cost of the repair this would not be addressed. We felt that as we were under budget we would not be too upset rectifying this ourselves. Now we come to secondly and this is a corker. My husband has today, six weeks after our purchase, taken the car to have it's tyres checked only to be told that the front two need replacing, there is a crack in one of the rear ones and there is NO spare wheel. I really didn't think we would have to check for one and surely we should have been informed that it was mising. So our bargain has now cost us £300.00 to repair the door, £280.00 for new tyres and luckily we managed to find a spare wheel at a local scrap yard for £30.00. So our bargain has now come up to our budget. If you view and purchase cars from here please bear in mind that there MAY be a few problems that you will have to meet after the purchase. We did purchase the all singing, all dancing additional warranty but to date it does not cover the faults we have had.
Great value for money and impressed with the service from Jaz and the team. They even took the hassle out of transferring my private plate. Will be back again in a couple of years to upgrade!
Alex from Used Car 123 (CLOSED DOWN) in response to Charles
Thanks for taking the time to review us.
Things that were meant to be done not done. Drove off and car had flat tyre. Dealership don't want to no. After sales what a joke
Unknown from Used Car 123 (CLOSED DOWN) in response to Aw
We are sorry to hear that you are unhappy with the service you received. Unfortunately encountering a flat tyre is out of our control. A puncture can be picked up at any time. If you wish to discuss this further please don't hesitate to contact one of our team.\""
Used Car 123 is a used car dealership that is based in Doncaster, South Yorkshire. This business also trades from another address that is located over in York.
If anyone has had an experience at this dealership then please leave a review below.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
Used Car 123 (CLOSED DOWN)
Axholme House Sandtoft Road
Doncaster
North Lincolnshire
DN9 1PN
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