Car Dealer Reviews is an
official partner of Auto Trader
I put down a holding deposit on a car that was advertised as category C which I was happy with since it has been fixed. I asked Used Toyota Specialists if there was anything else wrong with the car, which they replied no, it is absolutely fine you can drive straight away. After reading quite literally a ton of bad reviews I felt the need to do a car check via Experian and soon found out that probably after a car crash the Vehicle ID number has been messed with which could have ended in impounding the car after I would have purchased it. I thought I need to get out. So I called them up to get my deposit back and soon the mood changed and the guy on the phone was yelling to me and I basically did not get my deposit. I called to Hounslow police and they advised me to go to the civil rights court if I want it back. So I will go there..
Reviewer has confirmed their email address
jeremy gills from Used Toyota Specialists in response to Avoid them, you're better of without
Dear reviewer, We have no recollection of any customer leaving a deposit and backing off. Firstly please give us the registration number for the car you intended to purchase. Secondly how can a vehicle id be tampered with without you seeing the car in person and checking against the v5. Thirdly autotrader automatically does its checks on experian before putting on the car which is at the bottom of each advert so can you please advise us where you got your additional information from. We have no record of dealing with you and its a shame you got the time to write up a false review like this. If you are a real reviewer and our car is as dodgy and not roadworthy we are more than happy to offer you a refund if you have left any money with us and also compensate you for the time and effort you have put in. I can understand if your a competitor and upset the fact we have cheaply priced cars and a review can stop potential buyers but anyone reading your review can clearly see its made up and it does not add up. If you are a genuine customer as you claim to be please kindly get in touch and we will be more than happy to sort any issues (IF ANY) that you have please contact utsmotors@hotmail.com. Please also note with have 150 genuine reviews rating 4.4 so im glad you have brought up the review thing as clearly you are making up your review. We take genuine reviews seriously and we endeavor to please most our customers. many thanks Jeremy
Kingston in response to Avoid them, you're better of without
Hi, I am a customer and want to sue him as well, can I contact you to ask for some information? Thanks.
Advert on Autotrader under the new name "Used Toyota Specialists". While this was a quick and easy sale (Honda Civic 2001 SE Auto, advertised £490), and the gentleman was pleasant enough, when I asked what the amber "EPS" light was (as I don't know) he said "its nothing". He was quick to drive the car as a demonstration for 2 minutes then hand over the one key with the words "You owe me £585", On making a bank transfer I asked for the bank account name, he gave a different name than that of the company. When asked how come he said he was "doing a friend a favour". When asked "So you're not a Trade seller?" he just laughed saying "you do what you can", but he still included the £95 admin fee that registered Trade Sellers forward on as regulation (rather than keep), and he then promptly left. When I then got in to drive the car, the power steering was inactive. I have since been advised by Honda that EPS and power steering issue could be up to £1000 to fix after diagnosis. When I called him to advise, he said I was lying and claimed never advertised the car as a Trade Seller, claimed the advertised price of the car was £585) despite the advert clearly saying "£490" so came up in Autotrader "under £500" with his "£95 trader admin fee", he got abusive and threatened to "come sort me out" as he had my address. He however did not show on the evening he said he would. I have however reported him to Autotrader, the police and Trading Standards via Consumer Helpline.
Reviewer has confirmed their email address
jeremy gills from Used Toyota Specialists in response to AVOID!! Abusive when I called back
Dear buyer there are several sellers in this area and we would like to find out where this car was purchased from. In order for us to know this can you kindly give us the registration number and the location where you purchased it from as we have no record of any such transaction taking place. Please email us on utsmotors@hotmail.com with a copy of your receipt and we will be more than happy to sort out a repair or refund. many thanks regards Jeremy
Used Toyota Specialists is an Independent dealership that is based in London. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Sorry, we don't have opening times for this dealership
If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk
There aren't currently any photos for Used Toyota Specialists, help complete this page by uploading your own.
What photos are right?
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.
Car Leasing Available Here
Want Your Car Delivered? Get A Quote
