Car Dealer Reviews is an
official partner of Auto Trader
Aftersales from V12 Sports And Classics in response to Martin
Thank you for the positive review
GOD HELP YOU IF THE CAR GOES WRONG OR THEY DAMAGE IT WHILST FIXING IT. You will get fobbed off, no compensation if they damage it whilst attempting to repair. YOU HAVE BEEN WARNED PAY A LITTLE EXTRA AND DON'T BUY FROM THIS CAR DEALERSHIP. No such thing as a cheap deal at this place. If this review can help just one person then my work is done. Just Google complaints on v12 I'm not the only one. Just waiting for the day Matt Alright turns up from BB1 Watchdog. Come on guys, every good review mentions Stuart the salesmen, there are 20 odd salesmen there..
Reviewer has confirmed their email address
Just wanted to say thank you for turning the normal stressful experience of purchasing a new family car into a surprisingly pleasant one. My senior salesman, Mr Stuart Norris put me immediately at ease with his relaxed and none pushy manor. He/we took the time to test drive three separate vehicles . After discussing my needs i left with a diesel Mondeo hatchback (including tow bar), fully serviced, all the right stamps and full leather trim to boot. It is three weeks and one family holiday since the purchase. It delights me to say 'I bought the right car'. Thank you V12 and Stuart for your guidance.
Aftersales from V12 Sports And Classics in response to Mr Mondeo
Thank you for the positive review
I have now bought two cars from V12, the salesman Stuart was extremely helpful on both purchases. Not 'pushy' spoke well and with authority that I found to be exactly what I need to hear...not your 'stereo-typical' sales person as portrayed by the 'people media'! I felt 'comfortable' dealing with Stuart I knew what I wanted, and I was not 'diverted' just given sound advise. The two cars I purchased from V12, a 11 plate E class and a 61 plate BMW 'tourer' were what I wanted and just like another 'reviewer' my conclusion was that even if there was a 'mechanical' problem (which I very much doubt there will be, even though the mileage is high, which I'm used to from driving many company cars anyway), to replace a complete engine would not be anywhere near as much as compared with buying either car at the 'parker' price guide. I found the 'V12 experience' very good, Stuarts to be very helpful and overall would have no hesitation in recommending V12 to friends and family as well as using them again myself
Aftersales from V12 Sports And Classics in response to David from Dorset
Thank you for the positive review
Overall . . . . well impressed. We test drove a couple of cars, but they didn't quite 'tick all of our boxes', so Stuart, the salesman we were dealing with took our number and said that he'd be in touch when the right car came along. 2 days later we received a call giving us a choice of 2 vehicles that he thought we'd be interested in - we reserved one (knowing how quickly they shift) and went straight over - it was exactly what we were after so bought it. We can't fault them. ALL of the staff we dealt with were pleasant, not at all pushy, honest and helpful. Yes, some of the cars are a bit scruffy . . . most of them are ex lease vehicles, so could do with a bit of TLC, and the speed they shift at V12 I can say that they are presented in an honest way. Before we test drove any of the vehicles, we were given a folder to look through giving all the service history details on the car, the MOT certificates and anything else that was relevant so that we were fully aware of the vehicles history. I must say, we were VERY fussy customers - we reserved 4 cars over 3 days (which is adviseable to get the car you want - the deposit can be easily transferred from vehicle to vehicle, or refunded in full) each time we did this, it posed no problem at all and was an extremely easy process. Over a 3 day period we found everyone to be very accomodating and would like to thank both Stuart and Tony for some sound advise and all they help they gave us in finding the car that we were after. Wouldn't think twice about going back to V12 - impeccable service.
Aftersales from V12 Sports And Classics in response to Mr n Mrs Evo
Thank you for the positive review
Thought I found my dream car after chatting to the salesman. I thought it was a genuine company but what a fool I was to drive from London to there to find out. Please do not use this company, they are full off lies. The car was soo nice to look at but on the test drive it had gearbox problem, I'm no mechanic but not a fool and still the salesman is trying to sell the car even though its not going in reverse. So if you want to waste your money then V12 Sports and Classics is perfect otherwise look elsewhere, you will get a better car like I did and at better prices.
Reviewer has confirmed their email address
Unknown from V12 Sports And Classics in response to Sham
I am very sorry to hear about your experience with V12 Sports and Classics. Can you please contact me on 01455 560078 so that I can have an opportunity to see if there anything I can do to help you. We appreciate all feedback. Please ask for the Operations Manager. Thank you for your time.
All smiles and help, until you have an issue, had to take to small claims court to get money back, avoid at all costs, awful service and bullying tactics! Got my money back though after court !
Reviewer has confirmed their email address
Unknown from V12 Sports And Classics in response to Tucker m
I am very sorry to hear about your experience with V12 Sports and Classics. Can you please contact me on 01455 560078 so that I can have an opportunity to see if there anything I can do to help you. We appreciate all feedback. Please ask for the Operations Manager. Thank you for your time.
I turned up earlier than expected on a Monday morning. Not a problem. The car was located and brought to the front gate for me to take for a test drive within a few minutes. It was exactly as described, very clean and well valeted. The handbooks, service book and full maintenance printout, down to the last bulb and wiper blade, were present. I took it on a test drive accompanied by a young lad, who, although not very knowledgeable on that particular vehicle, was personable and keen without being pushy. I decide to buy the car, a 60 plate V50 Volvo for only £4995 , anticipating that if I spend another £1000 on it it will still be a bargain. The paperwork, including tax and insurance was quickly done and I was on my way home by 10.30 a.m.
Aftersales from V12 Sports And Classics in response to Barry Apsais
Thank you for the positive review
A little bit frustrating to turn up and not be able to view the car for half an hour, that said the salesman was apologetic and was doing his best to track it down. Having read the reviews I'd say if you want a great value car, this is the place to go. If you want to pay through the nose and having pushy salesman trying to force finance on to you go somewhere else. The car was sold as described, any issues were rectified and the car was delivered free of charge to my house over 180 miles away. I have no serious complaints as I sort of new what to expect, at the end of the day it's s car supermarket.
Reviewer has confirmed their email address
Casper from V12 Sports And Classics in response to Steve Wallace
Hi , We are delighted to read your kind words. Thank you for the 4.8* review and we wish you many safe and happy journeys! Kind Regards, Casper V12 Marketing Manager
where do I start ? no pushy salesmen, good quality cars at fantastic prices. I was glad when I drove away ! not because of the company, but because I thought they had made a mistake on the price. I know where I will be getting my next car from. thank you v12 sports. can't recommend you enough
Casper from V12 Sports And Classics in response to andy smith
Hi , We are delighted to read your kind words. Thank you for the 5* review and we wish you many safe and happy journeys! Kind Regards, Casper V12 Marketing Manager
V12 Sports and Classics are the UK’s fastest growing, independently owned Used Car Supermarket and sell the best quality used cars at the lowest prices in the UK!
All our cars are independently inspected and certified by one of the biggest motoring organisations in the UK, the AA. This is done by a comprehensive 128-point check on each and every car. No other car supermarket in the UK is coupled with the AA like V12 Sports and Classics.
We were established in 2005. Initially, the company began selling classic and unique cars. From a young age cars have always been a passion of the owner and so he started a classic car business working from home. It quickly became a viable business which was selling about 20 classic cars a month; this continued for about three years. The main focus of the business was to always provide a fantastic customer journey, build a trusted relationship with the customer and in turn build a great reputation which would keep customers coming back. V12 Sports and Classics is all about providing fantastic customer service, amazing value vehicles and total peace of mind.
✔ For your complete peace of mind, choose from over 1600 used cars that have been independently Inspected & Certified by the AA!
✔ Buy with confidence and get a great deal
✔ Drive your new car away the same day
✔ Low-rate finance is available
✔ Rated best value cars in the UK
V12 Sports and Classics currently have 8 sites.
Hinckley - 23 Harrowbrook Road, Hinckley, LE10 3DJ
Luton - Leagrave Road, LU3 1RH
Newcastle Under Lyme - Liverpool Road A34, ST5 9DX
Stoke - Meir Heath Garage Rough Close, Stoke On Trent, ST3 7PG
Witham - Rivenhall North Filling Station, Witham, CM8 3HB
Wolverhampton - 122 Cannock Road, Wolverhampton, WV10 0AE
Nelson - 2-4 Turner Road, Lomeshaye Business Park, BB9 7DU
Worksop – 63-65 Retford Road, Worksop, S80 2QD
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2005
Excellent | 1464 | |
Very Good | 317 | |
Average | 14 | |
Poor | 18 | |
Terrible | 30 |
V12 Sports And Classics
Unit 23 Harrowbrook Road
Hinckley
Leicestershire
LE10 3DJ
Mon | 10am-7pm |
Tue | 10am-7pm |
Wed | 10am-7pm |
Thu | 10am-7pm |
Fri | 10am-7pm |
Sat | 10am-6pm |
Sun | 10am-4pm |
Are we missing anything?
You can help complete this section by emailing us any additional details.
We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.
Learn more about how our service works below.
We know how to speak to your customers and give them a second to none personal service, one they always appreciate.
All reviews collected can be published on your AutoTrader page, you don't need to do a thing. It's that simple.
You can thank your customers first hand for leaving reviews about your business.
We know communication is important so automatic alerts via e-mail will be sent to your business once any reviews have been left for your dealership.
We can provide you with valuable monthly insights on your dealerships performance on cardealerreviews.co.uk.
This can be displayed in your showroom to assure customers of the excellent service you receive.
Upload image of your dealership to give customers a feel about your dealership before they arrive.
You'll become a recommended dealer and we'll send you promo material to boost your reputation.
Ensure your page is always fully updated and accurate, you have control to update all of the information you see.
Want help collecting more reviews for your business?
Enter your email address below and we'll be in touch soon.
Alternatively, you can email us at info@cardealerreviews.co.uk
Here is what happens next:
We also offer Pay Per Review service available upon request meaning you can boost your rating overnight
You send us your customers contact details and we call them up and collect those all important reviews straight away.
See your excellent reviews we collect for you dealership broadcast on Car Dealer Reviews in a matter of hours
At Car Dealer Reviews we go further than other review sites, we ensure that you see the most trusted reviews by asking for verification.
By providing a sales invoice or receipt we know these reviewers have visited the dealership. So when you see this icon, you know it’s from a real customer.