I'm thrilled with the BMW 728i so far, and it's been a joy to drive. What I love most about it is the incredible comfort – after driving a 90 Mazda for 2 years, it's everything I needed in my life, comfortable and quiet. The customer service has been outstanding. Ben, in particular, is a lively and helpful individual who made the entire experience perfect and easy. I'd give a solid 5 out of 5 for Ben. I've known him for a while but hadn't bought from him before, and I would definitely choose to work with him again and wholeheartedly recommend his service.

I bought a Range Rover L322 from Ben that was described as immaculate and priced accordingly. I stupidly took him at his word and didn't go to see the car. When it turned up on a trailer it had a dead battery, was running on fumes, the rear wiper didn't work, one of the headlights is completely knackered, it has a transmission fault because of a faulty locking diff, rusty rear arches and sills that someone had just coated in waxoyl, duct tape holding the headlights in, the front bumper hanging off, a destroyed fuel tank guard, the windscreen cowl hanging off, snapped lower tailgate strap, multiple trim pieces hanging off on door and window seals, rear window seal broken and hanging off, the parking sensors don't work, the rearview camera doesn't work, incorrect wheel bolts in both rear wheels, no rear parcel shelf and a missing towhook. Ben also said it had recently had a new reconditioned gearbox installed but one look at it will tell you that's not true and it was supposed to be serviced before delivery, which also wasn't done. Ben has an Instagram where he posts well taken pictures of seemingly nice cars (including mine) and seems to talk the talk over txt but the reality is that he's like any other car dealer passing rubbish off as good quality. There are at least 3 faults listed here that are MOT failures and it turned up with a fresh MOT so I guess he has a MOT accomplice too. He refused to refund me so I took him to small claims court where he defaulted and lost. He was told by the courts to pay me back in full but instead dissolved his LTD company to avoid having to pay. I don't know what name he's trading under now but I would advise to just absolutely avoid like the plague. I'll chalk up my experience as a tuition payment in the school of life.

Bought a lovely C63 from Ben. It was in really nice condition and the drive back to London was worth the journey up North :)

Thanks for the excellent service during and after the purchase. I love the car 👌🏼

Exceptional service received by V8 Vault. I purchased a BMW M3. I have always bought cars from main dealers i.e BMW due to warranty and after sales support/peace of mind. In comparison, I can say my experience with "V8 Vault" was amazing for the following reasons: 1. Ben (Director): No pressure to buy at all. Prior to any deposit taken. I was well informed of every aspect of the car from body work, previous owners, service history and spec list. He went above and beyond to ensure I was happy with the car. 2. Test Drive: Took me for a long test drive to ensure l was satisfied with the car. He also took time out to explain how to maintain the car and showed me around the car. This was reassuring as I received expert advice. 3. Showroom: If you are a car enthusiast this is the place to visit! The cars on display are rare to see and in immaculate condition. 4. Collection day: The car had been prepared to a great standard. Not just your average wash and dry. The car had been placed in the middle of the showroom and had benefited from a detail/polish. 5. After Sales: I had a slight issue with the car. Ben did not hesitate to rectify this as soon as possible for me! Upon collection again I was surprised to see the limited edition BMW badge put on my M3! I would highly recommend!!

I collected my Range Rover Classic from Ben at V8 Vault today. The communication throughout the sale has been first class and the service provided on collection was outstanding. There are a few small niggles with the car that Ben has offered to help with and I think that demonstrates his high values and wish to offer the best service to customers.

I had an exemplary experience with V8 Vault, the customer service cannot be faulted. I have only had my BMW a week but I am happy to report that it is driving well, as I imagined it would. I am really Impressed with the team here.