Samantha A, March 2023
"An amazingly honest dealership."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
An amazingly honest dealership with seriously good quality cars, and advice, you can trust I’ve already sent two members of my family and friends to them! Keep on doing what you’re doing. You’re all great!. Outstanding customer service from Adam hundred percent recommended!
+2 Found this review helpful
Sam B, March 2023
"Outstanding service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Outstanding service, bought a vehicle over the phone and traveled 5 hrs to collect, made very welcome on arrival and looked after, vehicle was very well described and as what they said, excellent service very strongly recommend.
+2 Found this review helpful
Sophie H, March 2023
"Easy Car buying experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Adam made buying a new car super easy. From the very first email to driving away in my new Porsche Cayenne , the whole experience by Valley Automobiles was amazing. Adam was very professional and had great customer service. He answered all my questions from the onset, to showing me around my new car making sure I was happy before driving away.
Thank you Valley Automobiles LTD ill be back soon for an upgrade.
+2 Found this review helpful
Collin H, March 2023
"Great Experience"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Amazing experience from the moment we got there, especially in comparison to previous car dealerships I'd visited. Adam was quick to help us settle in and helped us every step of the way in buying our Range Rover Evoque. The dealership was also a supportive in the process while remaining patient and attentive whilst settling the finance.
+2 Found this review helpful
Haris A, March 2023
"Nissan XTrail purchase from Adam "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Nissan Xtrail purchased from Adam. Adam went over and above to make sure the transaction was as smooth as possible and the monthly repayments work for me! Really pleased with the service, would highly recommend!
+2 Found this review helpful
Roger, March 2023
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Visited the site to view the car no hassle from anyone and very helpful when we wanted anything. Got a good deal on the new car and a fair trade in for my old car. Adam and the team were brilliant even stayed after closing time so I could collect the new car on the arranged day as I got stuck in traffic getting home from work . Excellent and professional throughout the whole process thanks to Adam and the rest of the team I would definitely recommend them to family and friends 👍 Well Done
+2 Found this review helpful
Andrew K, March 2023
"Polite Professional Perfection 10/10!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Absolute perfection from start to finish. Adam is honestly the perfect example of how a dealership should be run. Very polite very welcoming and makes you feel like family. He has a very mature nature and only wants the best for his customers. There was no forcing the car on me or anything he litteraly made this the easiest transaction I could of asked for. I'd highly recommend this company and Adam your a true credit to all dealerships out their you really have raised the bar. Goodluck with future sales all the best
+2 Found this review helpful
LM, March 2023
"BUY ELSEWHERE!!!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Rated 1 out of 5 stars
13 Mar 2023
Lies, Deceit, REFUNDED but only after DVSA INVOLVED
Promised a road worthy car, delivered a death trap, even though he was well aware that this car was for my 17 year old learner daughter. Lies, deceit, he got our money and no car delivered, delay after delay, would not refund. Told him I wanted to cancel and hey presto car delivered late that night in darkness. Started car next morning and dash was like Blackpool illuminations, warning lights advising to switch engine off. He ignored my calls, rang off husbands phone and answered immediately, prob thought it was a new sales lead. I asked him why he did not answer my calls and I was shouted at and told to stop being manipulative. Goes by false name of Adam , see companies house. Had car inspected and sent list and images of all faults ie 4 illegal tyres, engine faults, leaks, seals, missing parts and his reply ...ah itll be OK. He did agree to us buying tyres and he would pay! Given the recent MOT with no advisories, we then thought in cahoots with MOT issuer. Reported MOT issuer to trading standards, and DVSA got in touch, and it was only then that seller started talking about refund. Suspect MOT bloke was pressing seller as it is the MOT issuer that Trading Standards investigate. Car reg is PK61 WCY and I am alarmed to see it is back on his website for sale, I worry about the buyers safety. Would only (eventually )agree to a "refund" and not to a "full refund" so I pressed on with DVSA, he was furious. I would not back down and he eventually had the car collected and we got our money back. I feel for people who do not have the knowledge to involve DVSA and challenge the MOT on the free Gov website. AVOID, DONT GET SUCKED IN BY HIS GLOSSY IMAGES, WHICH INCIDENTALLY, ARE NOT TAKEN AT HIS "GARAGE". LET YOUR HEAD DECIDE, NOT YOUR HEART.
+0 Found this review helpful
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