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59 reviews from our car dealer reviews community
Leave a review for Vanfair Ltd
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59 reviews from our car dealer reviews community

Leave a review for Vanfair Ltd
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"Brilliant, very easy! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We recently bought a van through Van Fair and couldn't be happier with the experience. As first time buyers they helped us feel really comfortable and supported and we didn't feel pressured at all. They facilitated a part ex with ease as well as giving brilliant insurance advise. Thank you Lynn!

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"Van Purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently had the pleasure of purchasing a van from Vanfair and the experience I received from Lynn and Dave was second to none from start to finish! Thoroughly recommend!

"Great Service, as always"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased a van from Dave and Lynn previously and was fortunate enough to deal with them again when I needed another vehicle. They have a great selection of stock, are friendly, approachable and honest. Nothing is too much trouble and their knowledge is some of the best I have experienced. Great company to deal with and when I need another van, I know where I will be going!

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"EXCELLENT VALUE AND SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Purchased a VW Transporter from Dave & Lynn at Vanfair Ltd. Really good value for money in the marketplace, excellent product knowledge and exceptionally well presented, unlike a lot of commercial vehicles I’ve seen for sale.. WOULD HIGHLY RECOMMEND TO ANYONE LOOKING FOR A QUALITY USED VAN.

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"Disappointing Dealership Service."
3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am disappointed by the service provided at the dealership by a woman attendant. She lied to me that vehicle was available and arranged an alternative customer without properly notifying me.

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Dave from Vanfair Ltd in response to Disappointing Dealership Service.

Hi Bek, I feel very disappointed that despite holding the truck for you without a deposit which we never do you blame us for selling it to someone else, you told us your finance was approved but that was at odds with what your finance company told us, you said you would not pay a deposit until you had seen it (fair enough) but failed to come and view it, we informed you we had someone else on their way and then you offered a deposit but they were travelling and you had 4 days to do that, once again we have a bad review from someone who has never dealt with us and blames us for their lies and inability to comprehend the facts, Dave

Dave from Vanfair Ltd in response to Disappointing Dealership Service.

Hi Bek, I feel very disappointed that despite holding the truck for you without a deposit which we never do you blame us for selling it to someone else, you told us your finance was approved but that was at odds with what your finance company told us, you said you would not pay a deposit until you had seen it (fair enough) but failed to come and view it, we informed you we had someone else on their way and then you offered a deposit but they were travelling and you had 4 days to do that, once again we have a bad review from someone who has never dealt with us and blames us for their lies and inability to comprehend the facts, Dave

"Very good customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Thanks for keeping me in the loop through out. Calling Stright back when you said you would. Going through everything very helpful company. Nice van great service. Thanks Liam

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"Peugeot partner van "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good service all round, very generous response when the van developed a fault not fully covered by the warranty. Thank you.

Dave from Vanfair Ltd in response to Peugeot partner van

Hi nick, only too pleased to help, glad it got sorted and you are back on the road, Dave

"Siracs Ltd"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good honest and trustworthy, dealer, very helpful. After purchase small problem with the Van and got sorted very quickly.

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"VW T6 Highline Transporter "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Incredibly helpful people! Really easy, smooth transaction. Very knowledgeable. Van was just as described and better than the photos could show. There was a squeaky auxiliary belt tensioner that I was made aware of when I purchased the van and was told if it hadn’t stopped, to bring it back for replacement to which they rectified promptly. Couldn’t recommend these guys enough. Thanks again!

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Dave from Vanfair Ltd in response to VW T6 Highline Transporter

Hi Greg, thanks for the great review, we are happy the the tensioner got sorted out and you are happy with your van, we hope you enjoy lots of trouble free motoring, Dave & Lynn

"Terrible"
2.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Agreed a purchase, left a deposit and I suspect they got a closer offer which was easier for them so they cancelled my order. Very disingenuous and disappointing. They claimed to be straightforward. The day after they cancelled. Y order the van was off Autotradr so clearly been sold elsewhere. Avoid tyem

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dave from Vanfair Ltd in response to Terrible

thanks for you review mr c, i am very surprised you claim we are disingenuous when you placed a deposit on a vehicle done 123000miles and then started sending messages about an mot advisory reg a few small chips on the screen, you wanted us to deliver the vehicle to glasgow which is 460 miles from us and we were concerned you would not be happy with the condition and expecting the truck to be unmarked which is not a realistic expectation considering the price and mileage, we had to make a call based on the fact that you are a twenty hour return trip from us that would cost us £600 if you decided not to proceed which would be your right, the vehicle dropped of the autotrader on time actually and did not sell to someone else and maybe before you set out to falsely to damage a companys reputation you could get your facts right, sorry you feel as you do but it was to greater risk for us to take, if you had been 150 miles away we would have taken the chance, dave

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Dealership Information

Vanfair Ltd is an Independent dealership that is based in Uckfield. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2015

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
59 reviews4.7 out of 5 stars — Rated Excellent
Excellent
54
Very Good
0
Average
3
Poor
0
Terrible
2

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  • Contact Information

    Address

    Vanfair Ltd
    Unit 6+7 Tylers Estate
    Lewes Road
    Uckfield
    East Sussex
    TN22 5LF

    Get in touch

    07398 277499
    https://www.autotrader.co.uk/dealers/EAST-SUSSEX/UCKFIELD/VANFAIR-LIMITED-10013594?channel=vans

    Opening times

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    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    28%
    Percent of reviews responded to by this dealer

    Additional Information About Vanfair Ltd

    Company Formed: 2015
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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