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Very helpful staff and great service from start to finish. Would highly recommend!
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Great service. Would highly recommend.
Reviewer has confirmed their email address
The staff were great helping me find right van. Very knowledgeable and friendly. Many thanks
Reviewer has confirmed their email address
Completely overwhelmed with my purchase, the staff were equally as friendly, smart and reassuring with what was best for me, after care and fast response has been outstanding…. Look no further then these guys!!
Reviewer has confirmed their email address
This experience was 10/10 Offered more for my truck then the main dealer did, made it very easy to transfer lease etc over, picking a van was incredibly easy as all vans are spot on, spent all in all 1/2hr in the office, everyone in the office was helpful and just made the experience incredibly easy. Highly recommend anyone coming here or buying online. 👍🏻
Reviewer has confirmed their email address
Very helpful and done everything asked highly recommend.
Review for Vans Direct Southern. I purchased a van from vans direct based on them being a reputable company, however unfortunately this has been a very negative experience for a number of reasons. - The van I purchased began to make a noise shortly after purchasing it, when I contacted vans direct to sort it out they were sceptical of the issues I had raised and collected the van to take back to Southampton. - The garage vans direct had used to complete repairs to the van had not been done correctly which left me back at square one with the same issue. I had to source a local garage to carry out the repairs properly. - The van was advertised as having a new MOT, Full service history and a new cam belt. - On further inspection the van had far from a complete service history with a number of jobs outstanding. - I later found out the MOT was due 5 months after I purchased it. Van direct said that it had a new MOT when they came into possession of the van which is misleading. - The van then failed its MOT which cost me £500. - A mechanic inspected the water pump and cam belt and confirmed that this was not new. When I asked Vans Direct about this they said that because there was an * next to the new cam belt advertised this meant that it would only have been done if it was needed. Very misleading. - I asked if they had any record of when the cam belt had last been done and they said that they did not and I should have been given a folder with the paper work from the van. I confirmed again that I did not receive this. - The cam belt and water pump will now cost a further £350. I went with a reputable garage to ensure that I would be looked after as a consumer. Sadly, I would not recommend Vans Direct to another consumer based on my incredibly negative and costly experience.
Reviewer has confirmed their email address
Just bought a van from Scott and his team - no pushy salesmanship, just helpful people. They delivered to Yorkshire free of charge and at the specified time. I recommend Vans Direct to anyone.
Reviewer has confirmed their email address
Delighted with the staff at Vans Direct and how quickly they found me a perfect Truck. Delivered to Cornwall all with in 6 days as promised thank you Mike.
Reviewer has confirmed their email address
Taken delivery of my second van from Vans direct. I have found the company to be very professional and offering a fantastic service. I would certainly recommend this company and their Vans. Sure I shall purchase Vans from Vans Direct in the future.
Vans Direct is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Vans Direct
348 Shirley Road
Southampton
Southampton
SO15 3HY
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