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14 reviews from our car dealer reviews community
Leave a review for Vans Direct
Leave a review

14 reviews from our car dealer reviews community

Leave a review for Vans Direct
Leave a review
"Happy customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful staff and great service from start to finish. Would highly recommend!

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+0 Found this review helpful
"Excellent"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service. Would highly recommend.

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+0 Found this review helpful
"Excellent service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The staff were great helping me find right van. Very knowledgeable and friendly. Many thanks

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"The best!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Completely overwhelmed with my purchase, the staff were equally as friendly, smart and reassuring with what was best for me, after care and fast response has been outstanding…. Look no further then these guys!!

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"Excellent experience "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This experience was 10/10 Offered more for my truck then the main dealer did, made it very easy to transfer lease etc over, picking a van was incredibly easy as all vans are spot on, spent all in all 1/2hr in the office, everyone in the office was helpful and just made the experience incredibly easy. Highly recommend anyone coming here or buying online. 👍🏻

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"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Very helpful and done everything asked highly recommend.

"Very expensive and negative experience "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Review for Vans Direct Southern. I purchased a van from vans direct based on them being a reputable company, however unfortunately this has been a very negative experience for a number of reasons. - The van I purchased began to make a noise shortly after purchasing it, when I contacted vans direct to sort it out they were sceptical of the issues I had raised and collected the van to take back to Southampton. - The garage vans direct had used to complete repairs to the van had not been done correctly which left me back at square one with the same issue. I had to source a local garage to carry out the repairs properly. - The van was advertised as having a new MOT, Full service history and a new cam belt. - On further inspection the van had far from a complete service history with a number of jobs outstanding. - I later found out the MOT was due 5 months after I purchased it. Van direct said that it had a new MOT when they came into possession of the van which is misleading. - The van then failed its MOT which cost me £500. - A mechanic inspected the water pump and cam belt and confirmed that this was not new. When I asked Vans Direct about this they said that because there was an * next to the new cam belt advertised this meant that it would only have been done if it was needed. Very misleading. - I asked if they had any record of when the cam belt had last been done and they said that they did not and I should have been given a folder with the paper work from the van. I confirmed again that I did not receive this. - The cam belt and water pump will now cost a further £350. I went with a reputable garage to ensure that I would be looked after as a consumer. Sadly, I would not recommend Vans Direct to another consumer based on my incredibly negative and costly experience.

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+3 Found this review helpful
"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought a van from Scott and his team - no pushy salesmanship, just helpful people. They delivered to Yorkshire free of charge and at the specified time. I recommend Vans Direct to anyone.

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+0 Found this review helpful
"Over the moon with Vans Direct "
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Delighted with the staff at Vans Direct and how quickly they found me a perfect Truck. Delivered to Cornwall all with in 6 days as promised thank you Mike.

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"Excellent Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Taken delivery of my second van from Vans direct. I have found the company to be very professional and offering a fantastic service. I would certainly recommend this company and their Vans. Sure I shall purchase Vans from Vans Direct in the future.

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Dealership Information

Vans Direct is an Independent dealership that is based in Southampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews4.1 out of 5 stars — Rated Very Good
Excellent
11
Very Good
0
Average
0
Poor
0
Terrible
3

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  • Contact Information

    Address

    Vans Direct
    348 Shirley Road
    Southampton
    Southampton
    SO15 3HY

    Get in touch

    023 8077 7441
    http://www.vansdirect-uk.com

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    78%
    Would recommend this dealer to family and friends
    14%
    Percent of reviews responded to by this dealer

    Additional Information About Vans Direct

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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