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29 reviews from our car dealer reviews community
Leave a review for VFM Auto Sales
Leave a review

29 reviews from our car dealer reviews community

Leave a review for VFM Auto Sales
Leave a review
"VERY HELPFUL"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my car from Julian at VFM Auto Sales in Groombridge on 1st May. There was a small problem which we were aware of and he booked the car in for the following week to do the repair which was very successful. I dealt with Kathryn and Stewart who showed me nothing but respect, and went out of their way to make my experience as comfortable as possible, loaning me their courtesy car for five days. I can't recommend this dealership highly enough and will definitely be telling friends and family.

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"GREAT CUSTOMER SERVICE"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just bought my 'new' car from VFM Auto Sales in Groombridge. It was a very pleasant and easy transaction from start to finish. I would have no doubt in recommending SImon who was most helpful and explained the whole process without being 'pushy', as some dealers are, Thank you.

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"Trustworthy"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought my car approx 1 month ago. Stewart is very trustworthy and non pushy. During the pandemic he was very courteous and clearly takes precautions very seriously. Delivered my car for me which is 90mins away from his dealership. Would highly recommend

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"Brilliant Customer Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Leaving feedback for VFM is a pleasure. I have received an excellent service from this company, making it very easy to buy a car during this pandemic. It was Simon who answered all my questions and made buying this car so easy and such a pleasurable experience. Communication was excellent too and especially thanks to Katherine in the office or indeed after the sale, Harry in the back ;) who fixed my little car, quickly and easily under the 3 month guarantee. Thank you VFM i couldn't be happier and I recommend this well run company to anyone looking for a quality vehicle at a competive price ;) Merry Christmas.

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"Delighted with the new car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

After visiting three other dealers, Simon was a breath of fresh air. Not at all pushy and very professional from start to finish. The car was immaculately presented when I came to collect it. My daughter is delighted. Thank you very much.

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"Grand C4 Citroen"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Surprise! Just over 1000 miles ago, I bought a black Citroen Grand C4. Quite a long journey (Oxfordshire to Kent), to buy it really, during Lockdown, but the car looked good, and had been photographed before valeting, so nice to see "As Was!". So, we visited, checked out the boot and bits that help me shift furniture and beehives, and it seemed to be a good option. Not only does this garage offer good vehicle advice, they recommend a great fish and chip place in Eastbourne! The Pelican! Try it, I'd be surprised if you didn't like something of that menu, and the way it was cooked that night was fab, Thanks again. Oh yes, the car, well, we settled on a time to collect and pay, didn't argue on price as thought it was a fair one, and I hate being beaten down when I sell stuff! Returned to collect, all shiny standing on the forecourt, paid and drove home, could have been better weather, but hey, that's when you need good windscreen wipers and a clean car to see where the road is. The problems I have had since then are mostly what some folks call "Operator Error!". If only I knew how to solve that one, keeps happening to me! The only thing I should have checked was there, and it isn't, so I'll get another, was the locking wheel nut key, and I can see it was used, as the brake pads are very recent. So, all in all, a great garage to deal with, highly recommended, and I'm sorry I don't live nearer them, but that's my fault, as it looks like a nice area, I would enjoy. Having driven the car just over 1000 miles since buying it, I can say I am really enjoying it, and it has helped to improve my driving, and I feel so much more relaxed. Oh yes, got free AA cover, so I must activate it, whoops, it's that operator error again!

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"Ask for Simon"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just purchased a Hyundai. Friendly staff. Car immaculate. Great exchange price. Really pleased. Couldn't ask for anything more.

"Excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We saw a Mazda MX-5 for sale at VFM (08 plate). We travelled from Hayling Island to Tunbridge to view the car and were delighted with the friendly and efficient service. Had the car a few months now - its doing great, we couldn't be more pleased.

"Really helpful and knowledgeable!"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought my 2004 Saab 93 Convertable from VFM Autos in May 2017 and they have maintained, serviced and MOT'd it ever since then. They have also recently MOT'd our 2010 Volvo 50 when the local Volvo dealer were less thank helpful. We have found the mechanics to be very helpful and knowledgeable. The office are happy to allow them to speak to you directly about any problems with the car. They provide a very good local service.

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"Plenty of choice"
4.3 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VFM Auto Sales were friendly, helpful and unhurried. The car when collected was perfectly clean inside and out, the minor faults I had pointed had been dealt with. They taxed the car on the spot so I could drive away castle free. Would use this dealer again.

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Dealership Information

VFM Auto Sales is an Independent dealership that is based in Tunbridge Wells. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews3.9 out of 5 stars — Rated Very Good
Excellent
21
Very Good
0
Average
0
Poor
3
Terrible
5

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  • Contact Information

    Address

    VFM Auto Sales
    Groombridge Garage Withyham Road
    Tunbridge Wells
    East Sussex
    TN3 9QW

    Get in touch

    01892 861416
    http://www.vfmautosales.co.uk

    Opening times

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    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About VFM Auto Sales

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
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