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29 reviews from our car dealer reviews community
Leave a review for VFM Auto Sales
Leave a review

29 reviews from our car dealer reviews community

Leave a review for VFM Auto Sales
Leave a review
"No"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VFM Auto Sales did an mot said he done the ball joints both sides only did one only found out when it went for a service im not impressed

"Car Dirty and died in 6 hrs"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a VW Polo at 100% list price - but believed I was paying a premium for peace of mind. Everything that was promised when I paid deposit - valet, repairs to seat belt and boot divider, stamping service book after service - were not done. We got home with the car and VFM Auto Sales offered to pick the car up next week to fix repairs. I will update you on how this goes. Anyway wanted to go out for a spin later with my son whose first car this is - the car battery is flat , the doors will not open and alarm keeps waking the neighbour up - I will report this and let you know . I am terribly disappointed with my buy and I can imagine how intelligent my son thinks I have been! Totally dissatisfied. And I am not right now trusting anything I am told by the garage. I have not got value for money - phone 07946403038 if you want to know how this goes.

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+2 Found this review helpful
"Great service, friendly and honest"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Needed a small automatic car and found just what I wanted at VFM. Even though I'm in Suffolk, it was worth the trip to Kent to get the car I wanted. Simon at VFM was helpful and friendly, made sure the car was in excellent condition and ready to go. They even collected me from the railway station. Great service and no hesitation in recommending them,

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+0 Found this review helpful
"Competent and helpful"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a used Honda jazz in January 2019 from VFM Auto Sales in Groombridge and was impressed by the efficiency and helpfulness of the staff. All seems well with the car at present but I have not done any significant journey with it yet.

"Honest dealer and great service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently purchased my Zafira with VFM Auto sales very pleased with the service i received,a very honest car dealer with good value for money I would recommend to anyone that wants to be dealt with fairly with a good after sales service. On collection of my car it was ready for collection in perfect order. The staff are friendly and couldn't have been more helpful. Thank you again.

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+0 Found this review helpful
"Honest, great service, nice people"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We settled upon VFM Auto Sales whilst searching for the right car to help us settle in the UK after arriving on two weeks ago. Julian and Stewart were perfect from the first contact: responsive, helpful and honest, giving us the advice we needed and providing excellent options for our used car purchase. They both were direct, straight-forward and candid with us as we conducted our search and chose a vehicle, then helped us through an inspection and purchase, making pleasant an experience that can be stressful. As with any other major purchase, the people in a sales transaction can either make or break the experience, and in our experience VFM rates five stars across the board. I cannot recommend them highly enough.

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+0 Found this review helpful
"Good HONEST car sales "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you are thinking of buying a second hand car you have to visit VFM Auto Sales in Groombridge,i am now 66 years old and in all those years I have never dealt with a better company,every person to a man cares about you as a customer,no issue is a problem and is dealt with professionally and as quickly as Possible,this company operates on good old English principles of the customer comes first and I would have no hesitation in recommending them and cannot praise their service highly enough.

"A great garage and excellent service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This Kent garage is run by people who really care about the car you are searching for and go the extra mile to find you the one that meets your criteria. They are a friendly crew and have now twice provided me with just the right car for my needs and requirements. They also do MOT’s and all the repairs and servicing that you associate with a good garage. Great friendly service all round from VFM Auto Sales.

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+0 Found this review helpful
"A little gem"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

VFM Auto Sales is a good dealership situated in the Kent countryside. Found the dealership to be very helpful and knowledgeable. Felt well looked after and was offered a good deal. Received the car in good condition and a new mot, freshly serviced and an hpi check. Any niggles found on test drive where dealt with. Overall happy with the experience

"Second (happy) purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've just gone back to VFM Auto Sales. Bought the daughter a runaround, got a decent price (including , whisper it quietly, a small reduction for no part-exchange!!) and am happy enough with the deal....as is my daughter. Nice people to deal with. I'd go back !

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+0 Found this review helpful
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Dealership Information

VFM Auto Sales is an Independent dealership that is based in Tunbridge Wells. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
29 reviews3.9 out of 5 stars — Rated Very Good
Excellent
21
Very Good
0
Average
0
Poor
3
Terrible
5

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  • Contact Information

    Address

    VFM Auto Sales
    Groombridge Garage Withyham Road
    Tunbridge Wells
    East Sussex
    TN3 9QW

    Get in touch

    01892 861416
    http://www.vfmautosales.co.uk

    Opening times

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    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    65%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About VFM Auto Sales

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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