Ann C, April 2026
"Another new car - another great deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Absolutely brilliant service from all the team at Vic Young's. An extra big thank you to Darren who as always went out of his way with fantastic customer service and an always willing to help approach. No need to go anywhere else. I'm one happy customer.
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Kevin, June 2025
"Brad is first class to deal with. I'd re"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
What a great experience. Brad in sales from start to finish looked after me so well. I bought the car online with £99 deposite. There was no pressure at any point and the car was great. Had a few teething problems which again Brad sorted for me. I lived away from the garage so took it to local one and Vic Young paid the bill. I have never bought from a garge before always bought private. But I will only ever come here in future. The tesla 3 I bought was as cheap as private but came with a years warrenty.
Great price, great service and great Brad :)
Reviewer has confirmed their email address
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CHRIS J, January 2024
"Good Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Bought a new car from here in September 22, after 16 month I decided it was not right for me. After looking around dealerships I spotted the car I was after at Vic Young's. Arranged a test drive on the Wednesday,liked the car. Deal done there and then and picked the car up on the Saturday. It was that simple. Thank You
Reviewer has confirmed their email address
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Nicola, July 2023
"Absolutely amazing customer service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Seen a car I wanted to purchase popped in to view decided to buy the car on Wed I asked if It would be ready to collect sat he made sure it was full service mot everything. Lovely added touch of a teddybear strapped into passenger seat. I can't find one fault with this garage or their customer service I will definitely be recommending to friends and family.
Reviewer has confirmed their email address
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James R, May 2023
"Assistance with problem "
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
I bought car for cash from this garage and I had a problem with the tyre pressure sensor not resetting they were not interested in helping me even though I had a 12 month warranty all they were interested in was £120 plus vat to try and rectifying the problem
Looks like once they have your money they are not interested in fixing anything that might go wrong
I thought they were very rude and unprofessional
+2 Found this review helpful
Ann C, May 2023
"Another great deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Absolutely fantastic service from finding the car I wanted to driving it away.
Wouldn't go anywhere else. Simply the best.
Reviewer has confirmed their email address
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KEN D, May 2023
"Top Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
I'VE HAD THREE NEW CARS AND THREE USED ONES FROM VIC YOUNGS AND I CAN HONESTLY SAY THAT I HAVE NEVER HAD A PROBLEM WITH ANY ONE OF THEM.
THEY HAVE ALWAYS BEEN WELL PRESENTED ON COLLECTION A PLEASURE TO DEAL WITH ONE VERY SATISFIED CUSTOMER.
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Rob C, April 2023
"MOT & Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Went in for my annual MOT & Service, the girl on reception desk was very helpful (Her initials are EC )
I was told everything about what was going to happen.
I will always take my MG6 to Vic Young for all my parts,mot's & service
Reviewer has confirmed their email address
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Gordon A, February 2023
"Check vehicle carefully before purchase"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer submitted review independently
Be careful with this crowd!
I am a second buyer with Vic Young having received my 2nd WAV through Motability. The condition of the vehicle was not good when i received it, front registration plate hanging off, back and front plate not screwed on, corners cut out the plates which makes them look stupid, pools of oil on the engine and an injector leaking with fault light on which they claimed they new nothing about yet Ford stated the age of the fault in memory went before i received the vehicle. They claim to give £40 fuel yet when i got the vehicle it was just outside the red on the fuel gauge, there is no way this vehicle used that amount of fuel just from South Shields!
I then get a leaflet through the door from them, £750 cashback when you take a "new" motability vehicle from them, a bit of a kick for people who go to them for a nearly new who get offered nothing so all in all, no compensation for what people go through when things go wrong, no free fuel and no cashback, and adaptions that should have been done and included in Advance Payment havent been done so now left with a WAV incomplete, no thanks, you just lost a customer
Reviewer has confirmed their email address
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Margaret F, August 2022
"Vic young rental "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Reviewer purchase not verified
Used Vic young a few times and staff always been friendly and efficient.had no problems at all and deposit goes back in bank quickly.overall excellent service
Reviewer has confirmed their email address
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