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1 review from our car dealer reviews community
Leave a review for Victor Devine Motorcycles
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1 review from our car dealer reviews community

Leave a review for Victor Devine Motorcycles
Leave a review
"Epic Failure of a Dealer "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Am glad I avoided this poor excuse for dealer and moved somewhere else, I visited Victor Devine Motorcycles first in February as looking for new model of bike. Advice was to come back March as will have demo model to try, March came and went emailed a few times to try and arrange date for demo ride but no response. Move on to June when visit in person to ask for ride - you can't get demo Honda won't allow us as keeping numbers in check need to order bike with deposit if you want to ride. A bit taken aback but like look of bike and watched youtube reviews (these guys all got demos weird that). However pay deposit and told no date of delivery can be given OK wait and see. We had agreed to part-ex my bike and me cover any shortfall which I knew about and OK with as felt bike was better than current one I don't like and demo rode previous ,older not current one. Leave dealer with promise of regular updates on progress. Get a call just over three weeks later bikes good to go, was initially happy then get additional calls to urge me to complete day earlier than said I could. I had reasons such as work commitments this ignored by salesman over additional calls. Have time to think and decided due to being hassled/ pressured to withdraw as can't be annoyed with dealers pushy attitude as now only interested in moving his bike never even listened when reminded of deal we agreed. Email following night after considering options. Next day was Saturday day I had notionally agreed to collect but had decided not to so get again a number of calls and then snippy email saying you must come in and complete, I think or what will happen if I don't .........will Trump nuke North Korea, will the world end or what will happen if I don't go in? Call dealer have a frank discussion only to fine out would have been paid additional bonus if had done so day before, ask also why was I never listened to or hassled with 3 calls in hour after agreeing deal, some customers need reminding as don't get priorities in order. Dealer keen to preserve deal tells me will revise deal to my benefit and be in touch 72 hours by email. However this doesn't happen decide to send polite enquiry as no trace in inbox or junk mail, response was resent email I never got. To top it off leaves me a delightful and condescending email tells me what I need to know about them now. Have sent final email to dealer telling them fully why withdrawing dealer principle copied in and read email as have asked for receipt upon reading and no response from him or salesman who was copied in. Have now informed Honda customer services but happy now to go to another dealer where this won't happen.

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Dealership Information

Victor Devine Motorcycles is an Franchise dealership that is based in Glasgow. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Deals in: Motorbikes
Manufacturers: Sells a variety of makes and models
Franchise Dealership founded in 1961

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
1 reviews1 out of 5 stars — Rated Terrible
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  • Contact Information

    Address

    Victor Devine Motorcycles
    Hydepark Street
    Glasgow
    Glasgow City
    G3 8BW

    Get in touch

    0141 225 8100
    http://www.victordevine.com/

    Opening times
    Mon Closed
    Tue 09.00 - 17.30
    Wed 09.00 - 17.30
    Thu 09.00 - 17.30
    Fri 09.00 - 17.30
    Sat 09.00 - 17.00
    Sun Closed

    Dealership Statistics

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    Additional Information About Victor Devine Motorcycles

    Company Formed: 1961
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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