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I bought my Citroen C1 from Victoria Motor Co in Bolton a few months ago and I have to say, as a first time buyer I was very nervous about buying the right car for me and not being 'ripped off' but this company were happy to help. I had a good service from start to finish. I love the car, it was a very good price and after my test drive I was sold. The car had a small leak in the roof which was quickly fixed on the warranty they provide and not only that they went out of their way to help a new driver who LOCKED THE KEYS IN THE CAR ! and had to break the window to drive home from work. They organised a new window for me, sorted the leak and it was all done and fixed within a day (with a valeted clean too!) LOVELY CARS, LOVELY PRICES and LOVELY PEOPLE, what more could you ask for.
Reviewer has confirmed their email address
Sold us a car with faulty brakes and multiple engine faults. Lied on the test drive, when we pointed out that the brakes didn't sound right. Told us they had been checked by a mechaic. Car only on the road for 2 days out of the month we had it. Broke down in the only 2 motorway journeys we did and had to be towed. Faults repaired at another garage who told us that the care was not safe and unroadworthy. Faulty brakes are a breach of the road traffic act. Agreed to refund for the car. Admitted when we returned the car that it had not been checked by a mechanic. Said he would refund costs and expenses if we put it in writing. Written twice now and had no refund. Now they are blackmailing a 22 year old into removing negative online reviews before they consider a refund. Blackmail is a criminal offence offence. Court action has been commenced. Reported to trading standards.
LJ from Victoria Motor Company in response to Poppy
The comments made by this customer are both malicious and untrue. I will defend my position rigorously in court if necessary. Using words such as blackmail and cowboys are completely insulting. Never once was this customer not treated fairly and in line with the sales of goods acts. Sadly you can only read here one side of the story and only one part of the details. This customer will never be satisfied whatever the outcome.
Nikki in response to Poppy
Well I bought a car from them and it was a brilliant car staff was brilliant and friendly i never had problems with my car I think that the message above is out of order id deffinatly go back again
Victoria Motor Company is an Independent dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Victoria Motor Company
Wigan Road
Bolton
Greater Manchester
BL5 2AX
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