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24 reviews from our car dealer reviews community
Leave a review for VIP Car Sales (CLOSED DOWN)
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24 reviews from our car dealer reviews community

Leave a review for VIP Car Sales (CLOSED DOWN)
Leave a review
"Bought car"
3.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Car from VIP Car Sales as described was fine no issues

"Wouldnt refund"
1.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car in oct 2015 from Richard for £10000 - 2 days later engine management light came on. Would not give me a refund. I took the car back 14 times and at one point left it there for 4 n a half months whilst waiting for parts to arrive from Germany. He said he would give me a 2yr warranty in Feb this year and I'm still dealing with the engine management light on and no where to turn to... I knew that he sold me a faulty car but he was just not taking responsibility. Really disappointed.

"Still owe me £2500"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Biggest load of blag artists I have ever met, if it wasn't for the fact we turned up & took the car we'd left a £4000 deposit on the week before, based on all the reviews here, I still wouldn't have the car today, VIP Car Sales are chancers, liars & opportunists & still owe me £2500 for work I've had to have done on "my approved used car" that I've only done 2500 miles in since Nov 16. Buyers beware, most of those cars were maintained in that big shed at the back of the forecourt!

Kev in response to Still owe me £2500

Check the Facebook Page People Vs Richard Sean Gleave. He and his wife have taken people for over a million pounds.

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"Horrendous "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was post to be purchasing a Bentley from VIP Car Sale in January but the whole thing was an absolute con. The car was not even road legal and the and the whole experience with this dealership has been hell.

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+3 Found this review helpful
"Richard Gleave"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from VIP Car sales in September 2016, but took it back several times after experiencing a fault. I eventually left it there so they could fix it; they even promised a replacement engine. I SORN'd it because I knew it was going to take a while; hey, why pay road tax? I stopped the insurance, too; hey, what's the point? They lent me a courtesy car, that's why. Oh, btw, I learnt that after paying Gleave for six month's worth of road tax, he pocketed the money and I was driving around without tax and thus obviously not insured. TAX FRAUD! After SIX months of being given the runaround, I learnt that Gleave was arrested. Both the police and liquidators confirmed that my car was NOT on site when they seized all vehicles. Remember that I SORN'd it? Well, I recently learnt that someone had taxed it a few weeks ago! Someone, somewhere, has my car. Gleave had obviously sold it without my permission.

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+15 Found this review helpful

John in response to Richard Gleave

What car was it, I bought one from there in October & have had nothing but aggro!

RigsbyG in response to Richard Gleave

(I replied to the wrong thread above). This is my resolution: With regards to VIP and Rachel & Richard Gleave, I have just had a payout from my credit card company because I paid some of it on a card. I contacted the credit card company and said that I was claiming under Section 75 of the Consumer Goods Act; it took a while but they didn't argue with me at all. Not once. Mind you, I did bombard them with about 20 copies of A4 paper showing absolutely everything (emails, phone calls, bank statements, card receipts, logbook etc. etc.). The delay was mainly due to trying to locate the vehicle; once it was found, the credit card company took possession and then paid me out! They even asked if I had paid any extra costs, and they paid that, too! I will always buy everything on credit card for this reason alone. I didn't use any insurance claim, so can only assume that the credit card company will be doing that. That is reassurance enough!

"100% Fraud"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I gave vip car sales my Jaguar to sell on behalf of me. 7 weeks in always get people looking but not finalised yet. Promised a phone call regarding a deposit put on my car. But no one called. This morning Richard and office number are not working. Website down!!!!! Reported to police. The. I came to this site and read all the below. Awful. Anyone can help me where about or how about I can get this sorted. Can I call in someone who is dealing with it.

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+8 Found this review helpful

peter hurst in response to 100% Fraud

call me 07586377900

Laura in response to 100% Fraud

Hi there, you may already be a member. It if not, please join the people vs richard gleave Facebook group.

"Came close"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came very close to losing a lot of cash/an expensive car after entering into an agreement with VIP Car Sales.

Ash in response to Came close

Hi there , I am in a same situation my car is with the company I just found out this morning all about this drama. Please can someone advise how about I can get this sorted. Who to contact or get advice from as I have already reported the car as lost.

"Richard Leave VIP"
1.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Richard was selling a car for me, kept fobbing me off and lying to me as to where the sale was up to. The end result is he raised finance on the car without my knowledge and in the end sold it for £49,500 and I've not got my money. He's now out of business and been arrested. Can't believe this has happened and I've lost my car.

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+11 Found this review helpful
"Money owed"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Richard sold my car last August and did not pay outstanding finance. Also owes me additional amount. Have tried phoning the supposed receivers but just get an answer phone and nobody phones you back.

"Land Rover from VIP Car Sales"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The guy is just terrible. We bought a car in October 2015 a, Land Rover that has been from day 1 a big mistake. Had been to the garage at least 9 times for repairs that they certainly never did ( we paid an extra protection £2000 ) but still broke down in Spain while on holidays. Then brought it back a last time for repair and then he sold it and we never had the money!!!!!. He did us a favor to take this car away by selling it without any agreement. Admittedly, we have no more problems but no more car and no money!!! BUT still paying the finance.

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+13 Found this review helpful
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Dealership Information

VIP Car Sales (CLOSED DOWN) is an Independent dealership that is based in Knutsford. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
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Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
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Ratings
24 reviews1.6 out of 5 stars — Rated Poor
Excellent
1
Very Good
2
Average
2
Poor
3
Terrible
16

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  • Contact Information

    Address

    VIP Car Sales (CLOSED DOWN)
    Parkside Garage Mereside Road
    Knutsford
    Cheshire East
    WA16 6QQ

    Get in touch

    01565 830333
    http://www.vip-carsales.co.uk

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    Dealership Statistics

    16%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About VIP Car Sales (CLOSED DOWN)

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