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90% Recommend
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502 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
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502 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
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"Actually care about their customers"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't complain about the customer service, when we had a problem with the car they looked after us and the car was seen to straight away. Since then the car has been spot on 👍 Its been a nice experience to buy from a place that actually cares about its customers and puts in the required effort when thins go wrong.

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Aftersales from Vision Motors Direct Ltd in response to Actually care about their customers

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"Stood out by a mile "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I went to look at cars at a few garages and was quite put off but Vision Motors stood out from the rest by a mile! I can't fault the service I got and the guys that work here are wonderful! Everything has been going great with the C3, mechanically its running perfectly.

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Aftersales from Vision Motors Direct Ltd in response to Stood out by a mile

Hello Britney, Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"😊"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Yeah, the car is really great! Not had any problems with it as of yet 😊 Buying an experience was great. Got the car sorted really quickly for us too. Would rate it 5 out of 5 😊

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Aftersales from Vision Motors Direct Ltd in response to 😊

Thank you for your comments and 5 star review, very much appreciated.

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"Second car from here "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently bought a Nissan Juke from Vision Motors and I also bought my previous car from them too! I decided to come back to them for another car because I was incredibly pleased with how everything went the first time round. Everyone was courteous and the car was reliable. Second time round our experience was just as good! The Juke is running perfectly!

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Aftersales from Vision Motors Direct Ltd in response to Second car from here

Hello Lisa, Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"Good Service "
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a car from Vison at the end of February & generally good experience with room for some improvements. The car was bought from Liverpool & I'm in Glasgow, so bought from the web site / Autotrader (not the first time I've done this). The details on Autotrader were generic for the car spec & very little details about the car spec available on Vision web site 1) car was good value for money 2) staff were pleasant 3) asked various questions about the car & only got some feedback - specifically asked about dents / scratches etc - they did send me a video & no mention of 1 paint chip on the bonnet. 4) only noticed after 2 / 3 days the car aerial was missing - I've since purchased a new 1 @ Ebay rather than the hassle of trying to get Vision to replace. 5) car was delivered very clean inside, outside minor dirt as it was on a transporter. 6) transport costs were £270. 7) the V5C was issued for myself to complete. 8) Trade in price offered for my car was low, so chose to sell via Motorway & got £1K+ more. 9) so far so good with the car, overall 4 / 5 for Vision.

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Aftersales from Vision Motors Direct Ltd in response to Good Service

Hello Brian, Thank you for your positive review, I will pass your comments on to the team.

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"No hard selling"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

In my experience overall it was a very good car buying experience at Vision Motors. There was no hard selling from the team and I didn't feel like anyone was breathing down my neck. The handover process was really easy and completed quickly too. Other than a few teething problems that were a quick fix the Kia has be running very well.

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Aftersales from Vision Motors Direct Ltd in response to No hard selling

Hello Liath, Thank you for your positive review, I will pass your comments on to the team.

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"Nice to deal with "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Not had any problems with the Audi or the customer service! The guys were really nice to deal with and very informative so all my questions were well answered. I have already recommended Vision Motors to a couple of friends and will continue to do so.

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Aftersales from Vision Motors Direct Ltd in response to Nice to deal with

Hello James, Thank you for your positive review, I will pass your comments on to the team.

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"Put to the test "
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Being completely transparent I did have a few little niggles but these were sorted out really quickly and I think that sometimes you actually end up with a truer reflection of a place when they are put to the test and I am a very happy customer. The car I bought is brilliant and I would definately use again.

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Aftersales from Vision Motors Direct Ltd in response to Put to the test

Hello, Thank you for your positive review, I will pass your comments on to the team.

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"Thanks Omar"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Me and my partner came down to Vision Motors to look at a car and while the car was as described when we saw it in person it just didn't seem like the right fit for us. So before we went to look elsewhere we asked what else they had in stock because we found Omar a pleasure to deal with so it would have been a shame to go elsewhere. He showed us the Qashqai's he had in stock and they were looking to be more like it! My partner definately preferred the size of the Qashqai too. On the whole we have been getting on really well with the Qashqai, the SD card was missing from the sat nav but I got in touch and they sorted it out straight away. So I really can't complain

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Aftersales from Vision Motors Direct Ltd in response to Thanks Omar

Hello Stuart, Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"So impressed "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am so impressed with Vision Motors. The guy I dealt with was not pushy in the slightest, he was very friendly and was able to answer all my questions about the car. After buying I have had ZERO problems and this is a testament to how well they must check their cars. I have no complaints for anyone here, excellent service.

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Aftersales from Vision Motors Direct Ltd in response to So impressed

Hello Andrew, Thank you for your positive review, I will pass your comments on to the team.

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
502 reviews4.6 out of 5 stars — Rated Excellent
Excellent
409
Very Good
64
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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