80% Reviews
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90% Recommend
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502 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
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502 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
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"Customer service was a class act"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Jake was very helpful, definitely a top salesman, and his customer service was a class act. I saw my Land Rover Freelander on Auto and wanted to buy from some reputable company, which is why I chose Vision Motors, and they really didn't disappoint.

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"Found the time to have a chinwag"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had my car buying experience with Phil who was a knowledgeable person about the industry, and he found the time to have a chinwag with you. He made sure I had a good ponder around, and it felt like there was no rush for me to buy. He was straight-point and honest. 5/5. I decided to buy the Citroen Berlingo for its size. There is enough room for the whole family.

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"Outstanding "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service was outstanding! We needed a new vehicle quickly, and they went above and beyond to make it happen. The car we wanted was out on loan, but they went to great lengths to return it to the dealership for us. Their hard work and dedication astounded me.

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"Top marks 🙏"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No problems whatsoever with the customer service from any of the guys at this dealership. From making my first inquiry to them to the handover of my Vauxhall, it all went smoothly. I have no reason at all not to give them top marks.

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"Absolutely mint "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi is doing great! I've towed my caravan a few times with it now, and it's handled it like a champ with no issues at all. The service from Vision Motors Direct was absolutely mint. I'm made up with how they dealt with things and my car! I score these a strong 4.5 because, at the end of the day, no one is perfect, are they? Looking back at everything, they came extremely close though!

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"Hassle-free sale "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Upon arrival at Vision Motors in Saint Helens, I was introduced to one of their sales reps named Jake. I was very impressed with the whole process; Jake was very friendly and answered any questions I had, and the customer service he provided was excellent. I'd recommend this dealership to all my friends and family. A big thank you to Jake for making the whole experience hassle-free.

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"Running like a dream "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were looking for a new car, and we found one through AutoTrader. We collected our Renault Megane last month, and it's been running like a dream since. All of the process was very simple, and there was no hard sale! Our sales agent explained everything in great detail. The customer service from Jake and the team was absolutely 💯 fantastic. The car was brought around for a test drive, and after the test drive, all paperwork was promptly sorted with complete care and attention. I'm so happy with our service and all the communications we had throughout the transaction.

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"Couldn't be happier "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything about my experience was fantastic. Jake was on the ball, keeping me updated every step of the way. When I got the keys and went for a test drive, I knew I made the right choice. Jake was incredibly trustworthy, and the car came with a full MOT and service. I couldn't be happier with the entire process!

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"Happy as larry"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐

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"Overall very happy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Overall, I'm really pleased with the service I received from Vision Motors in Saint Helens. Thank you 👍

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
502 reviews4.6 out of 5 stars — Rated Excellent
Excellent
409
Very Good
64
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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