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I’ve always been sceptical of buying from a second hand car dealership because of the reputation it has built up but after visiting Vision Motors Direct, they put my mind at ease. They were very transparent, we had some good conversations and I felt very well looked after.
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Aftersales from Vision Motors Direct Ltd in response to I felt very looked after 🥰
Hello Rachel, We are very grateful for your review! We understand that buying a second hand car can be a daunting experience, especially with the reputation that some dealerships have. That is why we strive to be transparent and honest with our customers, and to provide them with the best service possible. We are glad that you felt well looked after and that you had some good conversations with us. We hope you enjoy your car and that it meets your expectations. Thank you for choosing Vision Motors Direct! 😊
My wife was in the market for a new car, we came across the Mercedes CLA and after been offered a test drive, the wife didn't hesitate to take it out for a test drive. She fell in love with the car and had to have it, James was really good to work with and made everything easy. 4* only because there is always room for improvement.
Reviewer has confirmed their email address
Aftersales from Vision Motors Direct Ltd in response to Happy wife
Hello Paul, Thank you for your review! We are delighted that your wife fell in love with the Mercedes CLA and that you decided to buy it from us. It is a beautiful car that offers a sleek design, a spacious interior, and a powerful performance. James is one of our best salesmen and he always makes sure that our customers have a smooth and easy experience. We appreciate your feedback and your 4* rating. We agree that there is always room for improvement and we will continue to work hard to provide the best service possible. Thank you for choosing Vision Motors Direct! 😊
I knew the team were amazing as I had previously brought a car from here, so I knew it would be a sound service if I went back. The car was nicely presented, however I did get the smell of smoke coming from the inside but other than that I can't fault the service.
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Aftersales from Vision Motors Direct Ltd in response to Boss services
Hello Siobhan, Thank you for your review! We are glad that you are a returning customer and that you had a sound service with us. We apologize for the smell of smoke coming from the inside of the car, we try our best to clean and sanitize our vehicles before selling them, but sometimes the smell can linger. We hope that it will fade away soon and that you will enjoy your car. We appreciate your feedback and your business. Thank you for choosing Vision Motors Direct! 😊
After searching for my daughter’s first car, one of my friends recommended Vision Motors. When we arrived, we were greeted by James and we just fell in love with him!! I would only knock a point off as he didn't offer me a brew when I picked up the car 😂but I would highly recommend.
Reviewer has confirmed their email address
Aftersales from Vision Motors Direct Ltd in response to Trust worthy team!!
Hello Chantelle, Thank you for your review. We are happy to hear that you were looking for your daughter’s first car and that one of your friends recommended Vision Motors. We are glad that you chose us and that you had a great experience with James, We apologize that he didn’t offer you a brew when you picked up the car 😂, but we hope that you enjoyed the car and the service. We appreciate your feedback and your recommendation
After purchasing a car from Vision Motors Direct previously, I knew that I was in good hands. I recently purchased my Ford Kuga and like the first time I visited the team were excellent and walked me through everything. The car is running perfectly, and I will be returning when it’s time to get a new car.
Reviewer has confirmed their email address
aftersales from Vision Motors Direct Ltd in response to Returning customer
Hello Tom, Thank you for your review. We are delighted to hear that you are a returning customer and that you had a great experience with Vision Motors Direct. We are proud to have you as a loyal and satisfied customer and we appreciate your trust and support. You have made a great choice and we hope you enjoy driving your Ford Kuga. We look forward to seeing you again when it’s time to get a new car. Thank you for choosing us and for your kind words.
Hats off to all of the staff who work at Vision Motors, everyone was really welcoming and helpful. Omar was looking after me, paying attention to all of the specifications I was looking for in a car and he helped me to find the perfect car for me and my partner. I brought the car back in August and I have had no issues with it what so ever.
Reviewer has confirmed their email address
Aftersales from Vision Motors Direct Ltd in response to Amazing staff ❤️
Hello Laurna, Thank you for your review. We are happy to hear that you had a great experience with Vision Motors and that everyone was really welcoming and helpful. We are glad that Omar helped you to find the perfect car for you and your partner. We hope you enjoy your car and we look forward to seeing you again. Thank you for choosing us and for your kind words.
Really happy with the service I received, Omar was really easy to talk to and informative. He had great knowledge on the Ranger Rover Evoque I was interested in. So happy with my new car!!
Reviewer has confirmed their email address
Aftersales from Vision Motors Direct Ltd in response to Great service 👌
Hello Brian, Thank you for your review. We are glad to hear that you are really happy with the service you received and that Omar was really easy to talk to and informative. The Range Rover Evoque is a stylish and versatile car that offers luxury and performance- You have made a great choice and we hope you enjoy driving your Range Rover Evoque. We appreciate your feedback and your support.
I was so happy when I walked into the dealership, and I wasn't overwhelmed with staff trying to sell me cars. I was able to walk around at my own pace to make sure I found the right car for me, once I found the car, I went over to Omar and he was there to answer all my questions. There was one defect on the car that I noticed and that was a flat tyre, but this was fixed once I picked up the car.
Reviewer has confirmed their email address
Aftersales from Vision Motors Direct Ltd in response to No pressure to buy and very helpful.
Hi Wendy, Thank you for your review. We are happy to hear that you were so happy when you walked into the dealership and that you were not overwhelmed with the staff trying to sell you cars. We respect your pace and your choice and we are glad that you found the right car for you. We are also pleased to hear that you had a good experience with Omar and that he was there to answer all your questions. We apologize for the defect on the car that you noticed and that was a flat tyre, but we are glad that we fixed it for you once you picked up the car. We hope you enjoy your car and we look forward to seeing you again. Thank you for choosing us and for your kind words
Really happy with my new Range Rover Sport.. This is my first one, I have never had Range Rover's before, I have had the Mitsubishi Warrior and a Ford Ranger too so it hasn't taken me too long to get used to it however, the RR is just levels above in every way. I have dealt with both Omar and Rob, both have been fantastic start to finish. I can't see anyway I could rate them any less than 5 stars.
Reviewer has confirmed their email address
Aftersales from Vision Motors Direct Ltd in response to My first Rangy.
Hello Kevin, Thank you for your amazing review. We are overjoyed to hear that you are really happy with your new Range Rover Sport. We are pleased that Omar and Rob have provided you with excellent customer service and made your car buying experience a smooth and hassle-free one. We can’t thank you enough for your trust and satisfaction in our products and services. We appreciate your rating us with 5 stars and we look forward to serving you again in the future. 😊
I honestly cannot fault Vision Motors, start to finito, everything has been spot on! The car appealed as it was a bit different I never really see any of these on the road. It's a Nissan Pulsar, It's a good value family car and Nissan are reputable. It's been used daily as a run around and I am very happy with it. The only thing I wish it had is the reversing camera, a little feature which you become very reliant on and don't realize until you have a car which doesn't have them. Rob was perfect too, very helpful and attentive. Full marks all round.
Reviewer has confirmed their email address
Aftersales from Vision Motors Direct Ltd in response to Perfect from the jump!
Hello James, Thank you for your great review. We are happy to hear that you are satisfied with Vision Motors and your Nissan Pulsar. .We are glad that Rob provided you with the best customer service and made your car buying experience a positive one. We appreciate your trust and loyalty in our products and services. We thank you for giving us full marks all round. 😊
Contactless delivery available on all cars. Delivery charge applies.
Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.
A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.
All our cars are HPI checked. Cashback available on Part Exchanges.
We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.
Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.
We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.
We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:
Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Vision Motors Direct Ltd
North Florida Road
Saint Helens
Merseyside
WA11 9TB
| Mon | 09.00 - 19.00 |
| Tue | 09.00 - 19.00 |
| Wed | 09.00 - 19.00 |
| Thu | 09.00 - 19.00 |
| Fri | 09.00 - 19.00 |
| Sat | 09.30 - 17.30 |
| Sun | 10.00 - 16.30 |
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