81% Reviews
replied to
91% Recommend
to friend


528 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
Leave a review

528 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
Leave a review
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"Would recommend "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service, car was as described, so far so good. Will be recommending Vision Motors - Happy customer!

Sales from Vision Motors Direct Ltd in response to Would recommend

Thank you for your comments and 5 star review, very much appreciated.

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"Everything Perfect"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All good, really happy with my car, would recommend and will be using again in the future.

Sales from Vision Motors Direct Ltd in response to Everything Perfect

Thank you for your five start review

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"Spot on!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Absolutely delighted with the Astra, lovely car, great service, would highly recommend.

Sales from Vision Motors Direct Ltd in response to Spot on!

Thank you for your comments and 5 star review, very much appreciated.

"Great all round service excellent!!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a fiesta for my daughter from Vision motors Haydock.This was very special because it was her first car and the sales team really looked after us We were looking around for ages but found this little gem at the right price at Vision motors and drove it away the same day !! I unbelievable Thank you very much

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"Easy to deal with and very helpful"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Pleasant experience when buying a used car from this dealer. Can't understand the negative comments I have been reading. I made an initial telephone enquiry about a car and arranged an appointment. No issues encountered, car was ready for a test drive, Caronavirus restrictions were in place, ample hand sanitising and social distancing etc. Managed to get a fair deal for the vehicle, but be prepared to walk away and don't forget the £100 admin fee!!!! Car was MOT'd and collected two days later. Great wee car and a pleasure to do a deal with Tom, courteous, polite and kept me updated until I could collect the car.

"Very Helpful"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I origanally wrote a completley different review about this garage but now my view has changed. I finally managed to get in touch with them and Gregory couldn't have been more helpful. He is having the problems with the car fixed, reimbursing us what we had spent and given us a courtesy car. Some of my complaints were misunderstandings on my part but if we could have spoke to him earlier these could have been explained and resloved and I wouldn't have got so angry. I apologise to Vision Direct for my last review and would delete it if I could

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+0 Found this review helpful
"Promises not kept"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don’t bother asking them to do anything, they make promises and then do nothing. Emails, texts and calls not answered..where great until they got their money, bought a car from them and no parcel shelf, horn doesn’t work yet apparently passed its mot the week I bought it??

"After service"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disgusting with vision motor staff bought a ford fiesta when it got delivered no mot papers no log book they said they could not find it sent of for a new 1 we can't tax it untill we get a new log book so paid cash for the car cannot drive it look twice before you go there very bad attitude and very bad mannered they take your money quick enough

Gypsey boy in response to After service

It was my ma who bought this car and payed cash for it.after sales skills are terrible maybe a few training courses may help. along with the £100 hidden admin fee she had to pay an extra £25 for a new logbook my parents are disabled and need this car on the road asap. Avoid like a bottle of COVID 19 take a little time on reading other reveiws then make your mind up whether you want to bother wasting your fuel on going here.

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"Amazing service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wanted to leave a review after I had the car for a week . I cannot be happier the service I’ve received from start to finish is absolutely amazing ! I sent a message about a car I wanted and because of the virus I was to scared to go look at it , Courtney reassures me most of the night it was fine and even dropped my new car of for me within a few days , they was great to deal with no issues what so ever the car is in great condition and they even let me pay after I had the car for few days to check I was happy . I don’t understand the bad reviews this company is amazing and I won’t be going anywhere else . Thankyou so much to Courtney and Stewart for your kindness Toni xx

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"Excellent team effort"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Found the staff to be polite and helpful under the current Coronavirus lockdown. Cars selection is top quality, multi cars dropped at my home for review in my own time, minor queries answered without question Personal delivery service late at night and follow up curtesy call the next day. Highly recommended

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
528 reviews4.6 out of 5 stars — Rated Excellent
Excellent
427
Very Good
72
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    91%
    Would recommend this dealer to family and friends
    81%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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