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We’d been looking to change our car for a little while, so having coffee at a garden centre near Preston I scanned the internet on my phone. I found what we’d been looking for not too far away and one of the cheapest in the UK. I decided to phone Vision Motors to ask what time they closed (as it was Saturday afternoon), I asked if the car we were interested in was still for sale, yes the salesman said. “Ok I’m on my way” I replied. When we arrived the car was there ready for inspection, after a really friendly chat the salesman (Gary) left us to inspect the car to our selves (no pressure from the salesman). I said to my wife I’ll ask for a test drive. Gary gave us some trade plates and said take as long as you want. We were very impressed with the car and Vision Motors. Gary said “what do you think” we need to think about it we replied. We went back on the Monday to buy the car. I can only say that buying this car was easy, no pressure and a pleasant experience.
Reviewer has confirmed their email address
Staff from Vision Motors Direct Ltd in response to A very satisfying day out
Thanks for taking your time to review us with 5 stars. It was a pleasure to deal with you from the start. From all the staff here HAPPY MOTORING.
Staff from Vision Motors Direct Ltd in response to A very satisfying day out
What a great review. Thank you from us all here at Vision. It was a pleasure to help you buy your car.
Left refundable deposit for a car decided not to go ahead with purchase as car was not ready and options offered didn't suit my needs, Chasing my deposit for 2nd week with promises that it will get refunded. Person on the phone wasn't even interested in transferring my call to management after I asked and promised call back from sales person. Glad that I didn't buy a car from Vision Motors Direct.
Reviewer has confirmed their email address
Staff from Vision Motors Direct Ltd in response to Bad service.
Thank you for taking your time to review us at Vision motors. I have looked through all transactions for the past month and can not find one in the name of Romans. All deposits are left on a refundable basis subject to viewing. This enables us to secure customers there car over the phone so that they don't loose it. We would never withhold a refund and some people do not take into account the time it takes of 3 working days to show back on the card they left it on. I hope this helps and all the best with your car search.
Romans Golikovs in response to Bad service.
You should be looking past 30 days as I have still never received refund. Payment was made 30th of March and cleared account on 2nd of April. I have been in touch number of times and last time I spoke to salesperson they said it was down to admin person as she was on holidays and she is the only person who has access to process payment and it works out that person was on holiday for more than a month ? I am sure that you had plenty of time to process refund and of course last promise was that money will be refunded which never happened.
Recommended already to family and friends. superb service throughout. Cars great.
Reviewer has confirmed their email address
Staff from Vision Motors Direct Ltd in response to Recommend.
Thank you for such a great review. We always aim to do our best and deliver a great result. Hope to see you again in the future.
We'd been searching for a car for a month or so when we came across this dealer. It was on at a good price and the whole transaction went very smoothly. Recommend.
Reviewer has confirmed their email address
Staff from Vision Motors Direct Ltd in response to New car
5 stars that's great. Thanks for such positive feedback and kind remarks. We hope you enjoy your new car.
I am extremely happy with the service I have received from Vision Motors. Andy was very efficient and friendly. I would definitely recommend to friends and family ! Happy customer
Staff from Vision Motors Direct Ltd in response to Citroen
Thank you for reviewing your car buying experience here with us at Vision motors. Were so pleased you rated us 5 stars so from all the staff and management here. HAPPY MOTORING
I found the car on Autotrader, It stood out as it was quite close and a great price. Very pleased with the overall service at the dealership.
Reviewer has confirmed their email address
Staff from Vision Motors Direct Ltd in response to Competitive price
Thank you for your positive remarks and great review. If there is anything we can do to get to 5 stars please let us know. All the best and we hope you enjoy your new car.
The car has been great so well deserving of 5 stars. More than helpful and got everything sorted quickly. Recommend.
Reviewer has confirmed their email address
Great guys, helped me with anything. Enjoyed the experience with these guys and would definitely recommend.
Reviewer has confirmed their email address
Staff from Vision Motors Direct Ltd in response to Amazing service
Thank you for such a great review and for purchasing your new car from us here at Vision motors. From the management and all the staff here, HAPPY MOTORING.
Great Customer Service Would Highly recommend. Made the stressful process much easier.
Staff from Vision Motors Direct Ltd in response to Seat Ibiza
Hi Katy. Thanks for the 5 stars. You were a pleasure to deal with and we hope you love your new car. All the best and thanks again and we hope to see you when it's time to change.
Very happy with the car purchased. Excellent condition. Valeted. Staff were very helpful. Recommend.
Reviewer has confirmed their email address
Staff from Vision Motors Direct Ltd in response to Nice and quick
Hi Rob. Thanks for the great review and the 5 stars. Hope you enjoy your new car.
Contactless delivery available on all cars. Delivery charge applies.
Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.
A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.
All our cars are HPI checked. Cashback available on Part Exchanges.
We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.
Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.
We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.
We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:
Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Vision Motors Direct Ltd
North Florida Road
Saint Helens
Merseyside
WA11 9TB
| Mon | 09.00 - 19.00 |
| Tue | 09.00 - 19.00 |
| Wed | 09.00 - 19.00 |
| Thu | 09.00 - 19.00 |
| Fri | 09.00 - 19.00 |
| Sat | 09.30 - 17.30 |
| Sun | 10.00 - 16.30 |
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