80% Reviews
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90% Recommend
to friend


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502 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
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502 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
Leave a review
"Amazing dealership."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I could not fault them nothing to much trouble, very good choice of cars and price range. The best car sales dealership I have ever used

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Staff from Vision Motors Direct Ltd in response to Amazing dealership.

Thank you for such a great review. We always try our best to deliver a 5 star service. Thanks from all the staff at vision.

"Would highly recommend!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent customer service! The most stress-free car purchase ever. We had booked a test-drive and arrived to find the car clean and ready for us. Left alone to view and test-drive so no pressure whatsoever. Sale agreed, with a good part-exchange value given for our car. Arranged to collect car the following week - again it was ready for us and gleaming after its Supaguard treatment. Very efficient and friendly service throughout, we would have no hesitation in recommending Vision Motors based on our experience. Special thanks to Wendy for managing the whole process.

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Staff from Vision Motors Direct Ltd in response to Would highly recommend!

Thank for such a positive review of your experience here at Vision motors direct. It was a pleasure to get your business. Big thank's from us all at vision especially Wendy.

"A very satisfying day out"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We’d been looking to change our car for a little while, so having coffee at a garden centre near Preston I scanned the internet on my phone. I found what we’d been looking for not too far away and one of the cheapest in the UK. I decided to phone Vision Motors to ask what time they closed (as it was Saturday afternoon), I asked if the car we were interested in was still for sale, yes the salesman said. “Ok I’m on my way” I replied. When we arrived the car was there ready for inspection, after a really friendly chat the salesman (Gary) left us to inspect the car to our selves (no pressure from the salesman). I said to my wife I’ll ask for a test drive. Gary gave us some trade plates and said take as long as you want. We were very impressed with the car and Vision Motors. Gary said “what do you think” we need to think about it we replied. We went back on the Monday to buy the car. I can only say that buying this car was easy, no pressure and a pleasant experience.

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Staff from Vision Motors Direct Ltd in response to A very satisfying day out

Thanks for taking your time to review us with 5 stars. It was a pleasure to deal with you from the start. From all the staff here HAPPY MOTORING.

Staff from Vision Motors Direct Ltd in response to A very satisfying day out

What a great review. Thank you from us all here at Vision. It was a pleasure to help you buy your car.

"Bad service."
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Left refundable deposit for a car decided not to go ahead with purchase as car was not ready and options offered didn't suit my needs, Chasing my deposit for 2nd week with promises that it will get refunded. Person on the phone wasn't even interested in transferring my call to management after I asked and promised call back from sales person. Glad that I didn't buy a car from Vision Motors Direct.

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+9 Found this review helpful

Staff from Vision Motors Direct Ltd in response to Bad service.

Thank you for taking your time to review us at Vision motors. I have looked through all transactions for the past month and can not find one in the name of Romans. All deposits are left on a refundable basis subject to viewing. This enables us to secure customers there car over the phone so that they don't loose it. We would never withhold a refund and some people do not take into account the time it takes of 3 working days to show back on the card they left it on. I hope this helps and all the best with your car search.

Romans Golikovs in response to Bad service.

You should be looking past 30 days as I have still never received refund. Payment was made 30th of March and cleared account on 2nd of April. I have been in touch number of times and last time I spoke to salesperson they said it was down to admin person as she was on holidays and she is the only person who has access to process payment and it works out that person was on holiday for more than a month ? I am sure that you had plenty of time to process refund and of course last promise was that money will be refunded which never happened.

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"Recommend. "
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recommended already to family and friends. superb service throughout. Cars great.

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Staff from Vision Motors Direct Ltd in response to Recommend.

Thank you for such a great review. We always aim to do our best and deliver a great result. Hope to see you again in the future.

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"New car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We'd been searching for a car for a month or so when we came across this dealer. It was on at a good price and the whole transaction went very smoothly. Recommend.

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Staff from Vision Motors Direct Ltd in response to New car

5 stars that's great. Thanks for such positive feedback and kind remarks. We hope you enjoy your new car.

"Citroen "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I am extremely happy with the service I have received from Vision Motors. Andy was very efficient and friendly. I would definitely recommend to friends and family ! Happy customer

Staff from Vision Motors Direct Ltd in response to Citroen

Thank you for reviewing your car buying experience here with us at Vision motors. Were so pleased you rated us 5 stars so from all the staff and management here. HAPPY MOTORING

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"Competitive price"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I found the car on Autotrader, It stood out as it was quite close and a great price. Very pleased with the overall service at the dealership.

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Staff from Vision Motors Direct Ltd in response to Competitive price

Thank you for your positive remarks and great review. If there is anything we can do to get to 5 stars please let us know. All the best and we hope you enjoy your new car.

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"Great car "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The car has been great so well deserving of 5 stars. More than helpful and got everything sorted quickly. Recommend.

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"Amazing service"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great guys, helped me with anything. Enjoyed the experience with these guys and would definitely recommend.

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Staff from Vision Motors Direct Ltd in response to Amazing service

Thank you for such a great review and for purchasing your new car from us here at Vision motors. From the management and all the staff here, HAPPY MOTORING.

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
502 reviews4.6 out of 5 stars — Rated Excellent
Excellent
409
Very Good
64
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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