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90% Recommend
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502 reviews from our car dealer reviews community
Leave a review for Vision Motors Direct Ltd
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502 reviews from our car dealer reviews community

Leave a review for Vision Motors Direct Ltd
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"The perfect car!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The perfect car inside and out! I'm really enjoying my Merc, I've been in the market for a nice A-Class for a while, but I struggled to find one in my price range until I found this gem at vision motors. The car has been great since I got it in December and I can't fault it.

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Aftersales from Vision Motors Direct Ltd in response to The perfect car!

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"Omar was amazing"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

So, I recently bought a Skoda Fabia from Vision Motors, and I gotta say, everything is running smoothly. No issues so far, and I'm getting along with it just fine. Being a second-hand car, you expect a few hiccups here and there, but overall, I'm happy with my purchase. The service at Vision Motors was fantastic. The staff was excellent, and the car has been brilliant for my work purposes. Out of the dealerships I've dealt with, I have to say Vision Motors is one of the better ones. And a big shoutout to Omar, who was absolutely amazing to deal with. I couldn't ask for better service. All in all, I'm one satisfied customer. Well done, Vision Motors!

Aftersales from Vision Motors Direct Ltd in response to Omar was amazing

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"Put my mind at ease."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Over the past few months since I purchased my car (didn't receive it until November), I've had nothing but positive experiences with this dealership. I had to bring the car in for some work, and they went above and beyond by providing a courtesy car that was spacious enough for my family, demonstrating their helpful and friendly approach. The individual assisting me was absolutely brilliant, and his welcoming demeanor made the entire process a breeze. Given my past unfortunate experience with another dealership in September, where the car became unreliable within four weeks, I was initially skeptical. However, the service here surpassed my expectations, and in hindsight, I should have chosen this dealership from the start. There was no pressure, just genuine support, which made me feel comfortable throughout the entire process. I appreciated the dealership's proactive communication, as they kept me informed at every step without making me feel like a burden. When I picked up my car, the individual took the time to complete my logbook right then and there, leaving me truly impressed. In a world where past bad experiences can linger, this dealership's exceptional treatment felt like a dream. I didn't even need to call ahead; I just turned up, and they handled everything seamlessly. Overall, I give them a 5/5 for their outstanding service, making my experience hassle free and enjoyable. Highly recommended for anyone looking for a dealership that values its customers.

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Aftersales from Vision Motors Direct Ltd in response to Put my mind at ease.

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"Exemplary dealership "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Recently had the pleasure of purchasing a new car, and I must say that my experience was nothing short of excellent. After my old car was unfortunately written off and off the road, getting back behind the wheel was a true delight. The car I chose has been a fantastic decision, running smoothly and bringing me immense joy on the roads. It's evident that the vehicle is being treated with the utmost care, and the overall driving experience has been thoroughly enjoyable. The customer service I received from Omar was outstanding. From the moment I stepped into the dealership, he proved to be incredibly helpful and friendly. He took the time to explain every detail, going through the process with meticulous attention. What stood out was his dedication to providing personal advice tailored to my needs, rather than simply telling me what I wanted to hear. This level of honesty was refreshing and instilled a great deal of trust in the entire transaction. Omar's friendly vibe and efficient service made the entire process dead simple and quick. It's rare to find someone who combines friendliness with such a high level of professionalism, and I truly appreciate the dedication to making my car buying experience smooth and enjoyable. Thank you so much.

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Aftersales from Vision Motors Direct Ltd in response to Exemplary dealership

Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"Beautiful condition "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Extremely happy with my new Ford Mondeo thanks to Roy down at Vision Motors. I am so glad I stuck with the Ford, I'm made up with the choice I made. The car was in the perfect condition, clean tidy and all round brilliant. The team have deffo got a great valeter.

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Aftersales from Vision Motors Direct Ltd in response to Beautiful condition

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"Happy wife happy life "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought the Peugeot from Vision Motors for the wife and she loves it! Happy wife, happy life! Roy, my sales advisor was incredible, he really did go the extra mile to make sure everything was bob on. Now I will be rating a 4 because no one is perfect... not even the wife! ahhaha. All jokes aside, the dealership was great and I can highly recommend. .

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Aftersales from Vision Motors Direct Ltd in response to Happy wife happy life

Thank you for your comments and 5 star review, very much appreciated.

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"Solid 5 stars "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My recent purchase of a Mini Cooper from Vision Motors was fantastic. The car is running smoothly, and the entire process was flawless. The customer service was outstanding, with clear explanations and transparent communication. I give Vision Motors a solid 5 out of 5 for a hassle-free and enjoyable buying experience. Highly recommend!

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Aftersales from Vision Motors Direct Ltd in response to Solid 5 stars

Thank you for your 5 star review, I will be sure to pass on your comments to the team.

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"Thank you for your great service."
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is good with the Renault. I was happy with the customer service too! Kind people. Thank you. I would use again and pass on recommendations.

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Aftersales from Vision Motors Direct Ltd in response to Thank you for your great service.

Thank you for your positive review, I will pass your comments on to the team.

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"First time car buyer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This was the first time I have ever brought a car. I was a bit nervous as you hear so many horror stories about dealerships and salesman, but I can say now with experience Vision Motors are a far from a horror story! Omar in particular was amazing, he put me at ease straight away and made the whole process so smooth. The car he guided me to is a Mercedes CLA and I absolutely love it. Thank you Vision Motors and Omar, I will defiantly be returning in the future.

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+3 Found this review helpful

Aftersales from Vision Motors Direct Ltd in response to First time car buyer

Hi Fiona, Thank you for your lovely review. We are so pleased to hear that you had a wonderful first car buying experience at Vision Motors and that Omar was amazing. He is indeed a great salesman and a kind person. He is always ready to help our customers and make them feel comfortable. We are also glad to hear that you love your Mercedes CLA and that it suits your needs. We appreciate your gratitude and your loyalty. We hope to see you again soon at Vision Motors. 😊

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"No messing about"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Omar at Vision was fab, not only was he professional and highly educated on the cars he was selling which made the whole process straight forward, but he was genuinely a nice guy. Cant fault the car at all its just as fab as the service was, as a family we are really enjoying our new BMW.

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Aftersales from Vision Motors Direct Ltd in response to No messing about

Hi Sarah, Thank you for your amazing feedback and your five-star rating. We are overjoyed to learn that you had a fabulous experience at Vision and that Omar impressed you with his professionalism and expertise. He is truly a gem and we are proud to have him on our team. We are also delighted to hear that you are enjoying your new BMW and that it meets your expectations. We value your trust and your support. We look forward to seeing you again soon at Vision Motors.

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Dealership Information

Welcome to Vision Motors Direct

Contactless delivery available on all cars. Delivery charge applies.

Here at Vision Motors Direct Ltd, we pride ourselves on our extensive range of used cars in the St Helens and the Leeds area.

A used car supermarket with over 400 Cars in group stock, our dedicated team are here to provide the highest level of expertise and advice when finding the right car for you. Always on hand for any questions you might have.

All our cars are HPI checked. Cashback available on Part Exchanges.

We offer an extensive range of Warranties with all of our vehicles from 3 months to 3 years.

Finance available to all. Most cases accepted even if you have been refused elsewhere. Low credit score, armed forces, bankrupt, iva, European license, late payments, defaults or arrears we can help.

We welcome a test drive on any vehicle. Welcome any vehicle inspection. Make sure every vehicle is in good condition. Provide V5's and service history where available.

We undertake to provide the highest standard of service, whilst acting responsibly at all times. If, however, in the unlikely event that you do have a complaint regarding the credit broking service we provide you with then please let us know in person, in writing, by phone, email or text message and we will seek to resolve your complaint promptly. If you are not satisfied with our response you may wish to take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service, you should contact them as follows:

Write to them at Exchange Tower, London, E14 9SR
Telephone: 0800 023 4567
Email: complaint.info@financial-ombudsman.org.uk
Website: www.financial-ombudsman.org.uk

  

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
502 reviews4.6 out of 5 stars — Rated Excellent
Excellent
409
Very Good
64
Average
5
Poor
12
Terrible
12

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  • Contact Information

    Address

    Vision Motors Direct Ltd
    North Florida Road
    Saint Helens
    Merseyside
    WA11 9TB

    Get in touch

    01942 294338
    https://www.vision-motors.co.uk/

    Opening times
    Mon 09.00 - 19.00
    Tue 09.00 - 19.00
    Wed 09.00 - 19.00
    Thu 09.00 - 19.00
    Fri 09.00 - 19.00
    Sat 09.30 - 17.30
    Sun 10.00 - 16.30

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    80%
    Percent of reviews responded to by this dealer

    Additional Information About Vision Motors Direct Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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