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I brought a car from a lady called Angie at vital cars, she couldn't of been more helpful at first, Until I brought the car back to her 1 week later as the airbag light come on, it seemed to me that she had put it on computer and has turned it off before selling it. she told me not to worry bout it, as it wasn't an mot failure. And this is another thing she was quick to give me this warranty. Now not even a year later I have still the airbag light on which she won't help on, and now I have a problem with the gearbox and problem with the clutch, so I took it back to vital cars again to angie who said if it ain't broken don't fix it as the car is still running. (but sounds awful!!) I have spent £4550 and now I'm looking at another £2000 to fix it,and surprise the warranty company won't help with it at all, tho she told me it would look after me. Angie was not wanting to buy my car from me as a part exchange because it had clutch failing noises, but was quiet happy to con me to buy one of hers. I would never recommend anyone using vital cars because as far as my car goes it appears they sell terrible cars and terrible warranties and they are very rude.
Vital Cars from Vital Cars in response to David
We are very sorry to hear of your unhappiness with our Dealership. Your comments have been duly noted, however there appears to be a number of discrepancies with the accuracy of your reviews contents, particularly regarding the legal requirements for an MOT. As a long established MOT station and Car Sales, we take great pride assisting all of our customers, however we have been unaware of your situation until the reading of this review. Therefore we would urge you to contact us directly as soon as possible.
I cannot rate them high enough, they are honest and go the extra mile. We had some problems with the care and they have al been resolved. I would not go anywhere else to buy a used car
Wonderful car dealership, I've dealt with some shockers in the past but Vital Cars were a were a welcome change of pace. They were professional, highly efficient and genuinely helpful. They sorted out any little scratches I could pick out, they took me through the service history and put it through an MOT. Top notch service from a cracking little dealership.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Vital Cars
28 Morley Road
Tonbridge
Kent
TN9 1RA
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