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10 reviews from our car dealer reviews community
Leave a review for Volkswagen Van Centre Liverpool
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10 reviews from our car dealer reviews community

Leave a review for Volkswagen Van Centre Liverpool
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"Over the phone purchase"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was made simple with my recent purchase because I'm based in Essex, so the deal was done over the phone. I can't remember the salesman's name but he was very good, perfect in fact. I've always owned Volkswagen's as they are very reliable, there weren't too many questions to ask on my end. I arranged to have the van delivered and it arrived on time and with no issues.

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Sharon from Volkswagen Van Centre Liverpool in response to Over the phone purchase

Good Afternoon Tomasz, Thank you for your review. Your detailed comments are gratefully received and will assist others who are considering using our dealership. Thank you for your business. Sharon - Swansway Motor Group

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"Day trips"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For the time I've had my California we haven't taken it out on any overnight trips so we haven't had the beds out but for the small day trips to the beach, it's been great. John looked after me and I felt he really listened to what I had to say. I found the whole process from enquiry to collection was a fairly quick turnaround. I wouldn't change anything about my experience if I were to go back next time. I got a couple of freebies with the van as well but there were a couple of things out of stock on the day, so I look forward to hearing from the team with an update on these.

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Sharon from Volkswagen Van Centre Liverpool in response to Day trips

Good Afternoon David, Thank you for your review. John will be pleased to know that his help was appreciated and that you are happy with your California. It is great to hear you have been on day trips already. Thank you so much for your custom and we look forward to welcoming you back in the future . Sharon - Swansway Motor Group

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"Excellent from start to finish "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The Volkswagen Crafter I purchased from Volkswagen Van Centre has been nothing short of amazing. From the moment I first visited the dealership, the sales team treated me with warmth and professionalism. They guided me through the selection process, answering all my questions and ensuring I found the right vehicle for my needs. Driving the Volkswagen Crafter has been a pleasure. It's reliable, spacious, and equipped with all the features I require for my business. The team at Volkswagen Van Centre made the purchasing experience seamless and stress-free, from initial inquiry to final delivery. Their attention to detail and commitment to customer satisfaction were evident throughout.

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Julie from Volkswagen Van Centre Liverpool in response to Excellent from start to finish

Thank you, Claire, for your excellent review. We are extremely pleased that your Crafter fits your requirements. We feel very proud that your customer journey has been stress-free and that you were treated with warmth and professionalism.

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"Always first class "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you're looking for a dealership you can trust, Volkswagen Van Centre is the place to go. They offer a wide range of vans, all in fantastic condition, and their service is truly second to none. I've had a great experience with them and highly recommend Volkswagen Van Centre for anyone in search of reliable vehicles and excellent customer service.

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Julie from Volkswagen Van Centre Liverpool in response to Always first class

Claire, thank you so much for your 5 * review. We are very pleased and proud to be trusted by our customers and grateful that you highly recommend us. We are happy that you had such a great experience.

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"Five star experince "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

⭐⭐⭐⭐⭐

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Julie from Volkswagen Van Centre Liverpool in response to Five star experince

Your 5* are very gratefully received, Chris. Thank you.

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"Ian was amazing !"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't thank Ian from Volkswagen Van Centre enough for all his help. He made the purchase of my Transporter van a walk in the park. Since getting the van, it has exceeded all of my expectations. I would definitely buy from them again.

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Julie from Volkswagen Van Centre Liverpool in response to Ian was amazing !

Thank you for your review, Sarah. Ian will be pleased to know that his help was appreciated and that you are happy with your Transporter. We look forward to greeting you in the future.

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"Better than expected "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I visited Volkswagen Van Centre Liverpool in search of a vehicle that met my needs, and I found a Volkswagen California that checked all the boxes. What truly stood out was the exceptional service I received. Ian, who assisted me, went above and beyond to make the entire process incredibly smooth. He even came in on his day off so that I could collect the van at a convenient time. The service was prompt and efficient, and there were no surprises upon receiving the van; it was exactly as advertised and in excellent condition.

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Elizabeth Wainwright from Volkswagen Van Centre Liverpool in response to Better than expected

Good Afternoon Ashley, Thank you for your 4-star review and we are delighted to hear you are enjoying your California. Your comments will be cascaded to Ian as I know he will be pleased to hear from you. Elizabeth - Swansway Motor Group

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"Perfect!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I was in need of a vehicle that offered more space, so I began my search online. This led me to Volkswagen Van Centre Liverpool, where I found a Multivan that was everything I was looking for. The team at the centre was incredibly helpful and attentive from the start. They answered all my questions promptly and thoroughly, ensuring I felt confident in my decision. The paperwork process was impressively quick and efficient, making the entire experience smooth and stress-free. I opted for delivery, and the van arrived on time with no hidden surprises; it was exactly as advertised, in fantastic condition and freshly cleaned. The attention to detail and commitment to customer satisfaction were evident throughout the entire process. The vehicle met all my expectations, providing the space and features I needed.

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Elizabeth Wainwright from Volkswagen Van Centre Liverpool in response to Perfect!

Good Afternoon ben Thank you for your review. Your detailed comments are gratefully received and will assist others who are considering using our dealership. Thank you for your business. Elizabeth - Swansway Motor Group

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"As advertised 👍"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I recently purchased a Transporter from Volkswagen Van Centre Liverpool, and I couldn't have asked for an easier experience. From the beginning, the team was incredibly helpful and attentive. They answered all my questions promptly and thoroughly, ensuring I felt confident in my decision. When it came to the paperwork, they were impressively quick and efficient, making the process smooth and stress-free. On the day of collection, the team went above and beyond by picking me up from the train station, which was a thoughtful and convenient gesture. Upon arrival, I was pleased to see that the Transporter was in fantastic condition and freshly cleaned. The attention to detail and commitment to customer satisfaction were evident throughout the entire process. The vehicle met all my expectations, and I left feeling extremely satisfied with my purchase.

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Elizabeth Wainwright from Volkswagen Van Centre Liverpool in response to As advertised 👍

Good Afternoon Peter Thank you so much for your review and the feedback you have given. We are very grateful for your time spent in providing this review. Thank you for your business. Elizabeth - Swansway Motor Group

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"Returning customer "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

When we needed another van for our business we headed straight over to see Stewart at Volkswagen Van Centre in Liverpool. This is the 4th time I have used them and once again they were fantastic. We are loving the van and in the short time we have had the van we have already put around 5000 miles on it - It is truly fabulous. When the time comes we need another upgrade no doubt we will be back to see Stewart and Rob, Thanks once again guys!

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Sharon from Volkswagen Van Centre Liverpool in response to Returning customer

Good afternoon Mrs B, Thank you kindly for your 5 Star Review, we are very pleased to hear that you would recommend Liverpool Volkswagen Van Centre to future customers. We are thrilled that Stewart and Rob gave looked after you again. May we take this opportunity of thanking you once again for your repeat custom and we look forward to welcoming you back in the future for your next upgrade. Sharon - Swansway Motor Group

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Dealership Information

Volkswagen Van Centre Liverpool is part of the family owned and run Swansway Motor Group and provides outstanding levels of service when you purchase one of our New or Approved Used Commercial Vehicles. All vehicles come with the warranty and Approved Used benefits you would come to expect with purchasing from a franchise dealership. We also offer flexible finance options, warranty, servicing and repair so your journey with us doesn't need to end after we have handed over the keys to your next New or Approved Commercial Vehicle!

Deals in: 4x4s, Cars, Vans
Manufacturers: Volkswagen
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
10 reviews4.8 out of 5 stars — Rated Excellent
Excellent
8
Very Good
2
Average
0
Poor
0
Terrible
0

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    Contact Information

    Address

    Volkswagen Van Centre Liverpool
    2 Evans Road
    Liverpool
    Merseyside
    L24 9PB

    Get in touch

    0151 515 2970
    https://www.swanswaygarages.com/volkswagen-commercial/contact-us/liverpool/

    Opening times
    Mon 09.00 - 18.00
    Tue 09.00 - 18.00
    Wed 09.00 - 18.00
    Thu 09.00 - 18.00
    Fri 09.00 - 18.00
    Sat 09.00 - 15.00
    Sun Closed

    Dealership Statistics

    90%
    Would recommend this dealer to family and friends
    100%
    Percent of reviews responded to by this dealer

    Additional Information About Volkswagen Van Centre Liverpool

    Company Formed: XXXXXXXXXX
    Company Registration: 04507008
    Dealer Group: Swansway Motor Group
    Directors: David Smyth, Peter Smyth, John Smyth, Richard Marsland
    FCA Ref: XXXXXXXXXX
    FCAStatus: Fully Compliant
    Premises Type: Showroom
    Registered Name: Swansway Garages Limited Trading as Volkswagen Van Centre Liverpool
    VAT Number: 823 8072 33


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