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49 reviews from our car dealer reviews community
Leave a review for W18 Cars Ltd
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49 reviews from our car dealer reviews community

Leave a review for W18 Cars Ltd
Leave a review
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"Definitely recommend"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything is fine, I am very happy with the car and service provided upto now. I've got no issues at all, and would definitely recommend to friends and family.

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"Happy wife, happy life! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It is my wife who drives the Juke, and she absolutely loves it, an you know what they say, happy wife, happy life and all that! Gary was spot on throughout too, made everything super easy and straight forwards. We have nothing that we need to raise with the team, everything went through swimmingly.

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"First class service! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

My Audi A1 is absolutely fab, I have got no issues with it whatsoever, it had a great valet before I collected the car, so I was more than happy when taking it away. I have been there before for a car, so I am quite used to how things run, and we are familiar with each other. The guys are really nice and easy to talk too, they provide first class service!

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"Helpful,Freindly & Professional"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Can highly recommend W18 Cars if you are looking for a car. Really helpful staff, quick and efficient, friendly and professional. Have bought two cars now from them and have been delighted with both buys. Thanks again to all at W18 Cars, will definitely be back for a 3rd at some point!

"Great Service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

W18 offer great personal and friendly service and very helpful when choosing a car. I have had two cars now from W18..

"Best car dealership around!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Super fast service finding the most perfect car for the cheapest price around. Very efficient and all the staff are great. Bought 2 cars from W18 Cars now and will stay loyal!

"audi A3"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great service great car, w18cars were good to do a deal with such a nice guy 200 miles from home. thanks very much Gary

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"let down "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

To be honest I feel a bit let down with the dealership. The car was collected by myself & two days after I had to call out the AA to come to help me start the car. The battery had not been fitted correctly after being serviced by the dealership. I had to pay £99 emergency call out fee as I hadn’t changed over cover from my previous car. I lost a mornings work & was £100 out of pocket. Then 3 days later I went out to my car & the tyre was completely flat. I proceeded to try to change the tyre & couldn't get the nuts off. Again another morning lost & a call out to AA. Even the AA guy struggled to get the nuts off they were so tight. The tyre itself was full of cracks & AA guy was surprised they had not replaced it before selling it on. The other back tyre was also the same! So I had to pay out £140 for two new tyres. I contacted the dealership & they offered to pay for one tyre. They offered no compensation or reason as to why the battery wasn’t fitted correctly or why the car had been sold with defective tyres. I wouldn’t recommend them or buy another car from them again.

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Paul from W18 Cars Ltd in response to let down

We use garages to MOT and service our cars. Nothing is done in house as we don’t have the facilities. We apologised and covered the cost of these problems. Big lesson learnt and we were whole heartedly sorry. As you can see from our Facebook reviews, we try our best, but we aren’t perfect.

Thomas Marney in response to let down

What an unfair review. Blaming the dealership for the fact that you failed to swap your breakdown cover over. And getting a flat tyre? You even got a brand new tyre paid for! Hopefully anyone that reads your review will see how ridiculous it is.

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"Helpful and compliant "
3.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I had a couple of mechanical issues with my Corsa from W18 Cars but they were happy to help and got the issues resolved quickly and easily and provided me with a courtesy car. Every thing is great with the car now. It was in nice condition when I received it. I would happily recommend this dealership to anyone.

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Dealership Information

Quality car retailer of Colne

Welcome to W18 Cars, where you can find the ideal and most desired used cars for sale that meet all budgets and requirements. View all of the used cars we list and regularly update here, online, or pay us a visit at our brand new car showroom that is easily accessible and ideally located a short distance up the A6068 bypass, at the end of the M65 motorway at Vivary Mill, Vivary Way, Colne, Lancashire, BB8 9NW

 

It's your car, your needs and your choice. We tailor our service especially for you, finding and providing you with perfect used cars at the most competitive prices. Why not take a look at what we do. Please don't hesitate to contact us if you would like to arrange a viewing, a test drive, require car finance or just to simply find out more on how we can help you further through the sometimes daunting prospect of purchasing your chosen new car.

Alternatively, if you want to search for used cars for sale now browse our up to date used cars list here.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
49 reviews4.8 out of 5 stars — Rated Excellent
Excellent
43
Very Good
5
Average
0
Poor
0
Terrible
1

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    Contact Information

    Address

    W18 Cars Ltd
    Vivary Mill Vivary Way
    Colne
    Lancashire
    BB8 9NW

    Get in touch

    01282 862214
    http://www.w18cars.co.uk/

    Opening times
    Mon 09:00 - 17:00
    Tue 09:00 - 17:00
    Wed 09:00 - 17:00
    Thu 09:00 - 17:00
    Fri 09:00 - 17:00
    Sat 10:00 - 16:00
    Sun 10:00 - 16:00

    Dealership Statistics

    95%
    Would recommend this dealer to family and friends
    2%
    Percent of reviews responded to by this dealer

    Additional Information About W18 Cars Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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