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I recently purchased a mercedes-class from walmersley trade centre, very friendly and welcoming, no problems with the car except a small issue which my warranty covered
I purchased a car (part exchange) from Walmersley Trade Centre some weeks ago. I left high vis jackets in the boot and requested them to be returned. They never did, despite being chased to do so and promising more than once that they would post immediately. Furthermore, I had to wait several weeks to register the car properly in order to put on a private place, as they did not send the V5 slip off to DVLA. That was a rigmarole I could have done without. The upside?... I never have to deal with them again!
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Adam in response to Not to be trusted!
Hi Kevin I am sorry to hear that you feel you was let down by us, I had left you several emails regarding you high vis jackets you had left in the part exchange car but you never got back in touch also the v5 got sent 5 days after you purchased the vehicle and it's up to dvla not us to process the plate change. Again sorry if you felt you have been let down but we have done all we can to please you and it's been several months now. Kind regards Adam
Mo in response to Not to be trusted!
I’m in the same position now, over a year later nothing has changed, I’m waiting on the logbook & it’s been nearly 5 weeks. Only if I had read these reviews earlier I would have ran for the hills.
Anonymous in response to Not to be trusted!
I have just read your review. Wow!!!! I have waited 6 weeks for my logbook which didn’t arrive. This dealership is the worse I’ve ever whiteness!!! I guess I should have read the reviews first.
Do not trust anything Walmersley Trade Centre says. Payed 5k for sons first car and it left the showroom in a dangerous condition after unfulfilled promises. Do not give them your custom.
Adam from Walmersley Trade Centre in response to Terrible sales experience
I am really sorry to read your bad experience you had with our service after you complained about a tyre puncture. I do think we have been more than reasonable to offer £65 to rectify the issue as you wanted a mobile tyre fitter to come to your house and change the tyre because you don't have the time. How is that in any way us being "Untrustworthy, Unprofessional or Cowboys"? I hope that we can resolve this small issue in a fair way as soon as possible as we want all our customers to drive away with a positive experience.
From our day starting off not great elsewhere,the chaps here welcomed us and answered any questions we had. Extremely friendly, polite and courteous. The car we drove off in is fab and we love it!! 5 stars from us and would recommend Walmersley Trade Centre to anyone. Thanks guys!!
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These guys really are true champions and I really cannot thank them enough. You hear stories of car dealers taking your money and after care is non-existent. This is not the case with Asif and his brother, they are lovely guys and they care about their customers. I would highly recommend and I will not be buying a used care from any where else in future, I will be heading straight back to Walmersley Trade Centre. Once you find a good car dealer, you should stay loyal, as Asif and his brother are loyal to their customers.
Asif and his brother are true stalwarts in the used car market. I have bought many used cars in my life and I can truly say this was by far the best experience. I had a query about the vehicle after purchase and they where quick to advise and sorted the issue out speedily and without any issues. I will buy again and I will recommend Walmersley Trade Centre to anyone. Five stars from me and lovely lads as well.
Reviewer has confirmed their email address
I purchased a 12 year old Honda HRV from Walmersley Trade Centre on 29th December 2016.Nine weeks / 300 miles later major defects began to occur. When I went back to WTC they came up with a Cock and Bull story about the vehicle being used off-road and hence they were no liable.
Reviewer has confirmed their email address
I have had my Audi A3 for a while now and I have had no major issues with it. It's definitely worth the money and up to now I have had no issues with it. It was nice and clean and in very good condition and the staff were more then helpful. I would recommend Walmersley Trade Centre.
Bought a Nissan almera £1495 from walmersley trade centre 3/8/16. Car started over revving when accelerating in 3rd gear 6/8/16. Problem quickly worsened and had been revving in 3rd to 5th constantly. Car has been checked today 22/8/16 , less than 3 weeks since bought, done less than 300 miles and needs a new clutch kit £305. The front brake is also stuck on and i'm waiting to hear how much to fix. To say the least it's extremely likely the clutch was already worn before purchase so the fault was pre existing but walmersely trade centre are not interested. When asked before purchase whether the car had had a recent service I was given a vague answer 'hmm I think so'. There are supposedly no MOT advisories and the car appeared fine so I went through with the purchase which I am now beginning to regret. I won't deal with walmersley trade centre again unless the brake is expensive to fix in which case I will have no choice but to pursue legal action under the sale of goods act for pre existing defects. don't buy cars from this garage is my advice
Matt in response to matt
Just an update to my above review. Walmersley Trade Centre have now offered to refund the money for the Nissan Almera.
excellent customer service the car itself was as described a very honest dealership would definitely be coming back when its time for another upgrade and for the car i love it .
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Walmersley Trade Centre
Buckley Street
Bury
Greater Manchester
BL9 5AF
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