I wish we had known about Ken at The Warrington Jag Centre at the start of our mission( and it was a mission) to upgrade our car. We had spent many months visiting dealerships all over the North West. When we arrived at the garage, Ken showed us the XF 2:2 we were interested in, answered a few questions, and said he would leave us to look at the car, a very welcome change. He then returned with the service history and relevant receipts for work that had been done on the car. As it was late in the afternoon, we arranged a test drive the following day. We offered to leave a deposit on the car but Ken refused saying he would hold it for us. The XF had very low mileage and had clearly been looked after. Ken took our older XF 2:7 in part exchange. When we arrived to collect the car, Ken had left flowers and chocolates on the passenger seat, what a lovely thought. He has been in the business for many years and is clearly very Knowledgeable. He explained clearly the difference between a 2:7 and a 2:2 XF. We have now had the car for roughly 2 months, and we love it. We have enjoyed many trips to Wales to our caravan in comfort and speed! It was a pleasure to meet Ken, and to receive good old fashioned service from one of lifes true gentlemen. We love our Jags, and won't be going anywhere else in the future to upgrade, although we plan to have this car for a while as it has been such a good buy. We think looking forward, we will contact Ken to ask him to look out for what we are planning to upgrade to.
Reviewer has confirmed their email address
Well this lockdown has caused me to purchase a new vehicle as I was bored of cleaning the same car , I opted for another xf, this is now my third after 2 weeks of owning the next gen I’m looking forward to enjoying the years ahead enjoying this vehicle. I would recommend this business without reservation. The car is amazing and I feel this business values it’s customers for return business. They know their stuff so you don’t have to worry. No hassle these cars sell themselves he’s just their to greet you and do all the hard work.
I have just purchased my third car from Warrington Jaq Centre they always have great choice and are professional and courteous when you visit. I have also purchased two Jaquar cars from Hadfields but prefer Warrington Jaq Centre as you get a better service and the staff are so knowledgeable on their products and helpful. I will use this company again when I need to purchase car
Reviewer has confirmed their email address
I bought an XJ portfolio 2012 from Warrington Jag Centre and was offered at what I felt was a sound price in August 2019. While the showroom's not much to look at and there aren't many staff in sight it made me think that the shiny showrooms of the dealerships with people wandering around seemingly not doing a great deal is what accounts for the higher prices charged there. In any event, t's not the number of people but the quality of engagement with the customer that counts and here I found Warrington Jag to be beyond reproach. Ali first showed me round the car and gave me as much time as I wanted to check it over and ensure everything was functional. I then booked a test drive and met Ken, the owner. His approach mirrored that of Ali, no sales pressure, no pushing to make a decision before leaving the showroom. Ken responded positively to my request to try a different variety of roads and agreed to rectify some minor paint chips and some kerb burn on the alloys. were I to go ahead with the sale. He would also replace two dubious tyres though I did pay a supplement for premium replacements. There would also be an MOT and an oil change. I secured the deal but within a fortnight noticed some noise coming from the AC compressor. I returned the car and it was looked over by Jagman next door. It appears that this is a common problem with the model (it's now 7 years old) and nothing could be done so I agreed to live with it for a while and see if it got any worse as it really is only a minor irritant. So, that's the story after 4 months. The car really is fantastic, the welcome at the showroom was genuinely friendly from all (including Lynn, Ken's mum, and the fish!) and I got the impression they were genuinely keen to do the right thing for the customer. In addition the major and minor service charges quoted by the Jagman garage next door were very reasonable. So, my overall experience of buying at the Warrington Jag Centre is positive and I'm pleased with the quality of what they sold me. The only slight question mark remains over the compressor noise and we'll have to see how this pans out over time.
It’s nice to deal with a company that doesn’t put money first. We didn’t buy the car we originally went to buy after Ken at Warrington Jag Centre phoned and told us of faults that had come to light after going through the workshop he offered our deposit back without question or the choice of waiting for the repairs to be completed we decided to choose another car and as we had been waiting a little while for the first one he pulled out all the stops and our car was ready for us in a couple of days. Thank you Ken a good honest and friendly company and would defiantly come back for another car
Reviewer has confirmed their email address
Ken Bolton from Warrington Jag Centre Ltd in response to Grin from ear to ear all the way home
Thank you so much for your very kind review , It was a pleasure meeting you again , and I am so pleased that you are enjoying your new car ! Regards Ken Bolton
We called into Warrington Jag Centre on a Saturday afternoon on the 1st June in our F type with a view to changing it for a F pace. There were no customers and no sales staff just a bored looking receptionist and a saleswoman who is the first unenthusiastic car sales person we have ever met.She wasn’t prepared to look at our car to give us a valuation or show us anything in the forecourt.I asked where were the rest of the staff and she said it was a busy sports day!!..I thought it was a car show room and would have thought anyone working during the week would be car hunting at the weekend..we had a quick look around on our own and saw nothing that ticked our requirements but they did have a good selection of DEAD mice lying between the cars..She told my hubby she would ring him if anyone came in but of course she didn’t.If they’re not even interested in selling a car to you I would hate it think what their after sales are like!
Reviewer has confirmed their email address
Ken Bolton from Warrington Jag Centre Ltd in response to Terrible customer service
So sorry to hear of your poor review , but I think you have mistaken us with Rybrook Jaguar Warrington , and not ourselves .. We have never had a F - Pace for sale and we do not have any female sales staff ....Please could you make sure in the future you review the correct dealership please .... Regards Warrington Jag Centre in Wigan not Warrington ....
Travelled from the wirral just for a look. Fell in love with a jaguar xj premium luxury. Nothing was too much trouble. Walked out of there with a very fair deal and a cracking car. Highly recommend Warrington Jag Centre.
Reviewer has confirmed their email address
Super Dealership . Great choice of Jaguars with no pressure to buy , I had no problems with my initial visit to deciding to buy my Xf ... Will definitely have no problem recommending this garage .. Thanks again to all the staff at Warrington jag centre .. Keep up the good work . Steven williams
Sold me a car Jag xj 2005 only 50,000 miles. After 2 weeks the main ecu failed and less than 100 miles the reason was leaves blocking the gutters under bonnet and going in the cavity with the ecu. I took the car back they blamed me I told them to come take a look at my home there are no trees or even bushes on my property. The cost was £1000 for a s/hand unit. After 14 months the engine seized there answer was the warranty has gone there free of any blame. Never again !!! I had car checked over never been serviced by Jag (officially yet has full Jag main dealer stamps) BEWARE !!
Bought Xk from Warrington Jag Centre in April 2016 a few issues which were put right under warranty. Ken who owns the Company is great to deal with and there is no pressure .
Warrington Jag Centre Ltd is an Independent dealership that is based in Wigan. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Warrington Jag Centre Ltd
Platt Street
Wigan
Greater Manchester
WN2 5DA
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