bought a van from here, it went back to their workshop for repair I emptied the van of personal stuff but left a family heirloom on the keyring it was soldered on so couldn't fall off. It went missing! and no one knows anything and they don't seem to care. I will not be trading there again...

Hi we are now down in Spain after crossing on the tunnel and slowly making our way through France on lovely campsites. The motorhome is running a treat and we are really pleased with it and the whole sales experience we had with Lance at Wellesbridge.

I tried to book a service with Wellsbridge Motorhome Sales, it appears they only interested in their own sales. Shame I may have traded in my camper for a new one.......not now...bye Wellbridge

I was very disappointed with a recent experience with Wellsbridge Motorhome Sales. I travelled 80 miles to visit their stock. Having found a motorhome which, on the face of it, was just what I was looking for, there then followed a worrying trail of errors and dishonesty. Firstly be wary that their warranty is only one year (others are sometimes three) and unlike others it does not cover water ingress. I queried this as a concern on my first visit. I was given reassurances that there were no issues. However, on coming home and thinking about it I decided on a second more thorough visit. I rang two days in advance to tell them I was coming back to test drive, check habitation equipment and view their FSH. On arriving for such I was confronted with a vehicle far from ready to view. Both batteries were dead so I was unable to check habitation. Conveniently they had their own engineer taking damp readings - all of which subsequently read between 8 and 12 - very low!? The engine battery was on charge and they managed to start the vehicle for my test drive asking me to keep revs high. Checking FSH it was purely stamps in a book with no detail of works or size of service. As a 7 year old vehicle it should have had cam belt and water pump change, oil and coolant also. They eventually agreed to do this work but it felt like they were doing me a favour rather than carrying out work you'd expect from such a purchase - I wonder if they will do the work if a more vulnerable customer comes along and doesn't ask!? Test drive was also 'disturbed' by constant bleeping as the electric step was malfunctioning. I returned home slightly disappointed but still interested and consoled by their offer to sort out the issues. After a couple of days thinking I put in an offer which was turned down - fine. 5 days later I increased my offer and we agreed on a price £500 below asking. However, I insisted on a damp test carried out by my independent engineer - as their warranty didn't cover damp. Thank heavens I did! The readings he got were up to 30 with two quite separate areas in the high 20s. I pulled out instantly even though it cost me £170 for the test. I wrote to their management about my grievance expecting an apology at least - but got a very dismissive 'case closed' reply as they had dealt with me appropriately! I beg to differ, be very careful!

My partner and I bought a 1991 Compass Calypso from Wellsbridge Motorhome Sales 4 years ago for £8000. Due to a an impending house move we have to change to a smaller model. We returned to Wellsbridge to look at a Nu Venture Surf. We both liked this model and enquired of the salesman who sold us the Compass how much he would allow us on a trade in. 'The only thing you can do with that', he said,, 'is to scrap it. We're not interested in old vehicles with that cab type'. We were surprised at his reaction especially as he had sold It to us 4 years earlier. To suggest that we should scrap a vehicle with 11 months MOT still to run seemed rather extreme to us as well as rude and dismissive. He could at least have said that they didn't take models that old any more. We were very disappointed, so started to leave. Then as we were leaving he told he could take it off our hands. We declined. It seems the concept of a valued customer is foreign to Wellsbridge Motorhomes. However this sad tale has a happy ending as we bought a Nu Venture Surf from Dragonville Leisure where we received £4000 on a trade in and excellent service.

I can only describe Wellsbridge Motorhome Sales as crooks. They misrepresented the condition of the vehicle at the point of sale and when caught out would not cancel the sale and refund the deposit. They then hang up on you when you ring them! Thank goodness for section 75 as the credit card agreed the unlawful sale.

As commented in another review, really interested in you as a Customer, but once you have bought your Motorhome Wellsbridge Motorhome Sales wash their hands of you. We had our Motorhome a week, the first weekend we went away the Kitchen Tap sprang a leak so we had to turn off the Pump and Drain the water. So we cut our weekend short and took it back to Wellsbridge. On arrival my Wife started to explain what had happened, Lance Senior (Salesman) asked if we had spoken to the workshop, my wife said no, with that the Salesman put his hands up and said “don’t tell me” That did not bode well with my Wife having not been able to shower that morning. But whenever we go there you are always asked what your name is, when you spent large amounts of money £30,000 plus you think they would care about there Customers. The sad thing is they have some nice Motorhomes, but I would not buy another from them!

We are due to pick our motor home from Wellsbridge Motorhome Sales up in a couple of weeks, after a 4 week wait, we were told we had to wait 4 weeks for the van to have its checks, mot etc, My husband rang this morning to see if it needed a cam belt, and the mechanic said over the phone it does not need one its every ten years, Just done some reading up on internet as we are sure its every 5 year or 60,000 mile, ( the van has done 53,000) we read on many sites that it is every 5 year/60,000 mile. or there abouts, we find the mechanic incompetent we are worried if the checks on the van will be correctly done, time will tell.