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Had a booked appointment for a service and check over make sure the car was all good. Service done then told me the car only needed a tyre on the front. The car actually needs a set of discs on the front and the front suspension arm bushes replaced. After telling them that they wanted to take it back in to video and recheck what they had missed. This isn't the first time either. Poor Service from a main dealer
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Travelled all the way from Oxford to pick up my Octavia vRS. The deal was done over the phone and Ian from sales even offered to pick me up from the airport. Very helpful and honest. Received a video walk round of the vehicle highlighting any issues, scratches etc as I could not view and even agreed to refurb a wheel that was kerbed. Vehicle came with a full Skoda warranty and was part of their approved used vehicles with full service history and a full tank of fuel to get me home. Brilliant, honest and a pleasure to do business with them.
Reviewer has confirmed their email address
West End Garage Skoda is an Franchise dealership that is based in Edinburgh. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
West End Garage Skoda
4 Cultins Road
Edinburgh
Edinburgh
EH11 4DG
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