Auto Trader

Car Dealer Reviews is an
official partner of Auto Trader


20 reviews from our car dealer reviews community
Leave a review for West Midlands Motors
Leave a review

20 reviews from our car dealer reviews community

Leave a review for West Midlands Motors
Leave a review
"Very Helpful & Friendly staff"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I Bought two Vehicles Citroen belingo & Audi A6 17/8/20 , i was dealt with Mr Adeel & Mr Shazad very helpful ,I will be buying addition car from them soon ,and i recommend anyone looking for a quality used car or a part exchange get in touch with Midland Motors Birmingham

Get Car Finance

Reviewer has confirmed their email address

+3 Found this review helpful

Mr Clarke in response to Very Helpful & Friendly staff

This review is for a different trader, Midland Motors, not West Midland. A different dealer.

"Basically theft!!"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

we got a car less than 3 weeks ago and it broke down on Friday, after being looked at by the AA and a seperate mechanic it turned out the turbo was broken, something that should have been spotted on the M.O.T before sale. Also worth noting that the engine was soaked with oil. With it being within 30 days and the company refusing to pay the right amount for repairs, we requested a full refund to which they refused and offered a lesser offer. We are in need of a car so accepted and acted fairly, 3 days in a row they have failed to show up to collect car and give refund and now ignoring me. Trading standards, Auto Trader and the police have now been informed. I urge everyone not to have to go what we are going through at the moment and please avoid, going by other reviews I do not know how they're still in business.

"Bad cars"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Please I will advise everyone not to any car from WEST MIDLAND MOTORS in Birmingham. They lies and doggy. I bought a car few weeks ago. They lie to me. The next day rang them, they blocked my phone number. Ans never send me v5 . I brought the car to mechanic asking me for £3000 to get it fixed.

"Disgusted! "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

West Midlands Motors are not to be trusted at ALL!! We called before we travelled a long distance and we were assured that they would wait for us up to 15-20mins. Once we got to the showroom, only 4mins past 4 we were greeted by a locked door. The same phone number that we called did not pick up after several calls and didn't even bother to phone back! All my journey was wasted. Do NOT buy from these people, they are untrustworthy and very unprofessional!! A waste of time!

"Rude, obnoxious and unhelpful"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We travelled 2 hours to view a car from West Mids Motors and were met by 3 rude and unhelpful characters. There was a light out on the vehicle and when we asked if he could change it so we knew if it was a bulb or an electrical fault one chap said “Do I look like a mechanic, I'm not changing a bulb”. There was also fresh oil around the rocker cover, and we were told it’s a 10 year old car, what do you expect. When we started asking further question he basically told us to go away and refused a test drive. Don’t waste your time travelling to West Midlands motors, absolute cowboys.

Get Car Finance

Reviewer has confirmed their email address

+7 Found this review helpful
"Mercedes A class"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

West Midlands Motors is a great garage, Polite staff, I purchased my Mercedes A class from here, The car came with 12 Months MOT and they took my old car in part exchange, i love the car, will definitely go back when i need a new car. Thanks Guys!!

"Audi Q7 "
4.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have Purchased my Audi q7 on 2012 last week and i am very pleased with car and the staff at west midlands motors were very frendily and helpful. And the car was very clean an tidy as described defiantly would recommend to friends and family.

"Stay a million miles away "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We were told by Pete the salesman at West Midlands Motors that the 4x4 we were looking at buying was exactly as it says on the tin per description that they gave. This vehicle was far from on what it said on the tin. After we paid the AA for a full inspection report 300 ponds later. We also lost our 100 pounds to hold the vehicle, I wouldn't recommend to buy a spare tyre from this crowd. Stay well away. I would give this any stars only for I had to tick the box.

Get Car Finance

Reviewer has confirmed their email address

+13 Found this review helpful

Jangeer Ditta from West Midlands Motors in response to Stay a million miles away

We sorry to hear about you have lost your deposit, but reason for that is you was clealy told the description of the car and then choose to leave the deposit on the car in the first place and you was clearly told the deposit is nonrefundable if you do not purchase the car and you agreed to this we had other potential buyers who where willing to take car in that time. So therefore your deposit was refunded back to you. Thank you.

"Calan"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

DO NOT touch this dealer. He miss advertised a bmw with full service history the car was filthy and full of problems , when confronted there was at least 5 Staff all foreign and we were threatened just because we were picking faults. We had to call the police just get away safely. They refused to refund our £100 deposit although it was totally there fault for miss advertising this car. Now trading standards are involved and there own finance company have refused to deal with them again ......... Avoid like the plague if you have any common sense please

Clifford Martin in response to Calan

Just to say I bought a vw tiguan from them it was dry on the day I got it when I got valeter to clean car it was full of water got intouch with them did not want to know just scammers do not buy from them

Clifford Martin in response to Calan

Just to say I bought a vw tiguan from them it was dry on the day I got it when I got valeter to clean car it was full of water got intouch with them did not want to know just scammers do not buy from them

What is a verified review?
Reviewer has successfully provided either proof of ID or proof of purchase
Learn More
"BMW X5"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I'll be going back to West Midlands Motors for my next car and I recommend people to give them a go if you're looking for a car in the area. They were helpful, explained everything really well and touch wood the car hasn't had a problem since I drove it off the forecourt.

Get Car Finance

Reviewer has confirmed their email address

+2 Found this review helpful
Auto Trader

Car Dealer Reviews is an official partner of Auto Trader

Get Car Finance

CDR Logo Transparent
Auto Trader Get a Quote

Want a quote for PPF? Highly competitive quotes on Paint Protection Film for your car

Get Car Finance

CDR Logo Transparent

Dealership Information

West Midlands Motors is an Independent dealership that is based in Birmingham. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
20 reviews2.2 out of 5 stars — Rated Poor
Excellent
6
Very Good
0
Average
1
Poor
1
Terrible
12

Add Review

  • Submit new information

  • Contact Information

    Address

    West Midlands Motors
    12 Rushey Lane
    Birmingham
    West Midlands
    B11 2BL

    Get in touch

    0121 7065550
    https://www.westmidlandsmotors.co.uk/

    Opening times

    Sorry, we don't have opening times for this dealership

    If you're the business owner, you can update this page by getting in touch with us at info@cardealerreviews.co.uk

    Dealership Statistics

    30%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About West Midlands Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


    Are we missing anything?
    You can help complete this section by emailing us any additional details.

    Submit new information

    Working with Car Dealer Reviews

    We offer UK dealerships an excellent opportunity to collect those all important reviews on your behalf for as little as £79 + VAT per month.

    Learn more about how our service works below.

    Find out more