I searched around for a Ford Mondeo for my son & came across one that West Motors was advertising. I've bought a lot of cars so turned up expecting something that was in some way defective (sadly, often the case) but instead, was very pleasantly surprised by an immaculate, clean vehicle (with supporting paperwork) and an extremely pleasant salesman - no pressure at all plus a decent test-drive (not the normal hop around the block). Highly recommended.

I was looking for a new car when I came across West Motors which was advertising my car that I have now. I went to have a look at it and brought it.

Yazan and his team provided an exceptional service for me when I wanted to change my car. All stock was of great quality and a fair price given for my car in part exchange. A full test drive was given with no pressure at all to buy. I looked at several other Dealers in the area but none came near the standard set by West Motors West Drayton. Congratulations and Kind Regards. James Hatcher

My daughter Debbie and I had been looking for an additional A Class Mercedes prior to 2012 model. Daughter had previously bought her A Class a month earlier and I was so impressed I wanted to own the same. We had looked for some time to see one that caught our eye in the Dorset Area without success, but eventually saw the car we liked some 90 miles away at West Motors Drayton. We liked the look of the car its condition etc, but was very impressed with the reception we received and the very excellent through test drive we had from Yazan (the manager). I highly recommend buying a used car from West Motors and would be happy to go back there to purchase another. Debbie and Norman Garrington-Potts.

Time for a review as it already a bit longer than I promised. Purchased an Audi Q5 Car from West Motors and it runs like a dream. The service was faultless from start to finish. All staff are professional and make you feel comfortable. No pressure sell. I will return for my next car.

Bad customer service from West Motors.

West Motors are a credit to garages selling cars I bought a car from them and after a week the car was showing a few problems I rang them and they gave me a courtesy car and booked my car in to be looked at a few new parts fitted and car is perfect they weren’t to know that these parts needed doing at time of sale I am so pleased I used a reputable dealer who helped me a word of advice to future purchasers if the vehicle is not quite right just give them a call and they will help you.

West Motors sold me a vw golf last year which seemed amazing at the time, 1 year later and it's scrap.... complete engine rebuild required and my mechanics found cheap cover ups on major faults...... if u buy a car from here get it checked by some1....... absolute crooks and I will be reporting them when I have all paperwork back from trading standards.

I bought a car from West Motors in October and drove it home. Battery was dead the very next day very inconvenient. Finally got it jump started and took it back for a replacement battery. Again very inconvenient as I'm not local to that area. A week later noticed the cd player didn't work again several hours later of waiting around in their cabin they replaced it, leaving a dent on my dashboard for the privilege. Battery was still constantly dying I had to buy a jump starter another £100 gone. However the problem persisted so I bought another battery myself it was cheaper than driving to them etc. But battery still kept dying. Paid honda £60 for a diagnostic and turns out the Bluetooth was faulty. So far I've paid in access of £300 which doesn't include all the inconvenience. Now the air con isn't working, tried topping it at two different locations but no luck. Booked into honda for another diagnostic another cost of £60. The climate control unit isn't working. The likelihood is that the replacement in October didn't work but in winter I didn't check it. Honda don't repair only replace so I'm looking at £7500. Essentially more than I paid for the car. Called West Motors for suggestions and I've been told to buy a used one from a recommended online site and have it fitted at cost to me again. Btw I paid for the extra warranty and it doesn't cover any of these items so was a waste of circa £300. I bought from this company based on reviews. I hope this provides others with suitable alarm bells. Check out the car fully don't rely on the warranty it's a total waste of time. I may also contact the AA just to log my concerns if nothing else. Needless to say if I can't find a suitable fix I'll be getting rid of the car in less than a year! That's a record for me and been a constant disappointment.