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Good service
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All members of sale team do excellent job. Manzu is a man! Can’t forget about Patricia and her superb customer service. All team actually is very friendly and so helpful from first visit upto the day we collected our new car. It’s a second car bought from Westway. I think number 3 can’t be bought anywhere else.
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i have just bought my new Leaf E Tekna and what a amazing car also got the best service and update from Fahad was very helpful excellent customer service.highly recommended to friends and family.
Great service and quickly sorted a deal for my new car including taking my part exchange. Big thank you to Senay for coming in on her day off and for making me feel welcome at the dealership. 10/10.
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i have just bought my new juke and what a fantastic car also got the most helpful service from staff, Patrick was very helpful excellent customer service
From beginning of the exchange process to picking up the car, the staff were all amazing. Manza went above the call of duty to support, make phone class, emails, follow up car and kept me constantly informed. Thank you to the whole team.
From ordering my new vehicle to collecting it my contacts have been responsive and helpful no matter how many questions I had. Due to the current situation there was a delay in delivery (which was not a problem), but I was kept updated throughout, which is important when you’re busy in life. Great handover and personal update on new features - new car is fantastic too.
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Very happy with the service received
Reviewer has confirmed their email address
Excellent service from all the Nissan team ,especially Aktar and Fahad who assisted us all the way through this process. Would definitely recommend
I purchased a Qashqai registration number LM21EYP on the 13th of October from West Way Nissan 517 Watford Way, NW7 2QR. After driving the car home I found a chip in the glass roof. I emailed the dealer and attached photos of the chip straight away and then rang them on the following day 14th of October. I was ready to take the car back for a refund. The dealer was able to confirm in an email on the 15th of October that they have ordered a new glass roof for my Qashqai and they expect it to arrive within 5 to 10 working days. I spoke with the dealers on the 25th of October and was told that the glass roof had not yet been received. I was told that that I would be contacted in the next few days for an updated. I have had no contact. I emailed the dealer on the 8th of November for an update but received no response. I phoned the dealer yesterday 9th of November and asked to speak to the manager Clive, I was told he is on another line. I asked for a call back but I have not received any update. The chip in the glass roof was not flagged up in the inspection carried out by the dealer. I have been sold a damaged item and I am still ready to take the car back for a refund if the dealer does not honour their agreement. On the 10th of November my car was booked in for the replacement of the glass roof. The work was completed and I was able to collect my car the following day. On inspection of my car before driving it home I noticed that there were scratches on the plastic coverings (displaying speed and fuel level). I reported my findings to the manager of the service department who didn’t show any interest and said that the scratches were probably there before and that I may not have noticed them. I was told that he (the manager) couldn’t do anything and that I should make a complaint. I made a complaint but no one from Mill Hill has contacted me yet.
West Way Nissan Mill Hill is the Mill Hil based branch part of the West Way Nissan Group. In their newly refurbished cutting edge showroom, they have a full range of new and approved used Nissan models from city cars to 4x4 and their new electric Nissan LEAF. This dealership offers a number of sales and post sales services including specialised nissan servicing, diagnostics and parts as well as offering the motability programme. This branch has been awarded High Performance Centre Status and is one of limited dealers in the country to get the GT-R franchise. Open 7 days a week.
Car Dealer Reviews would love to hear from any previous customers of West Way Nissan Mill Hill, please leave a review below and help any potential customers understand what they can expect when purchasing a car from here.
Manufacturers: Sells a variety of makes and models
Franchise Dealership
West Way Nissan Mill Hill
517 Watford Way
London
Greater London
NW7 2QS
020 3774 7454
http://www.westwaynissan.co.uk/west-way-nissan-mill-hill
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