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14 reviews from our car dealer reviews community
Leave a review for Wetmore Car Sales Ltd
Leave a review

14 reviews from our car dealer reviews community

Leave a review for Wetmore Car Sales Ltd
Leave a review
"Not road worthy "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Brought a motor from them that took in as part exchange.. made out everything was fine with it.. until I took it to a garage to later find out the washers didn't work, brake pads and discs were knackered. Bold tyres, no warranty offered due to this I think now. Checked Mot history and all was well hence why it was brought but like I said on a more detailed inspection the car certainly wasn't worth the amount paid for.. shocking dealership.

"Bad service "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Don't use unless you want to keep paying out for work needed even after we were told someone would come round to do. Also no log book so had to pay again. They never call back and lie when you contact them. I am reporting.

"Scam"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Scam, please avoid. The owner scammed me and my brother, and sold a savaged car to us. Please avoid!

"Terrible service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car in December not roadworthy since in the process of taking them to court terrible place

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+2 Found this review helpful
"Poor sale, poor after sales service"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Do not buy a used car from this garage. Problems within the first week with the cables that reverse the car and that they didn’t fix properly then told me they would fit new brake pads. Why was I sold a car that required new brake pads? Took it in for these changing and 3 days later the ABS light came on. Took the car to an independent garage who have given me a list of issues that now mean the car is beyond economical repair. All within 6 weeks or purchase!!

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"Excellent Service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fantastic service. The team were very attentive, professional and friendly. I’ve bought 2 cars from them and would highly recommend.

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+0 Found this review helpful
"Car clean and tidy"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

All paper work was in order and correct with previous receips for work done ,car was clean and tidy inside ,and out,It pulls well and drives well, no errors at high revs..very pleased...

"Worst garage I've ever dealt with"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car and it broke down week later and they didn't want to know, they said we will repair it and they gave it me back with exactly the same problem, now saying use your guarantee which we have but the reputable garage we took it to said we would need to strip the engine at our cost as it's deep within engine do not use this garage

"Avoid this place"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Disgraceful customer service honestly don’t know how they’re still a float, please avoid at all costs the warranty that comes with the car doesn’t mean a thing.

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"Absolutely avoid"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I have purchased car from this “trader” this week and didn’t even managed to drive it for a day as front break pads have to be changed asap, there is massive oil leak from gearbox , the whole part allowing gears to change is holding on with 2 black cable ties (!!!!). Car is unsafe to drive and Wetmore is refusing to collect car. They delivered it to me 11pm and charged me £100 for under 30 miles distance. They don’t respond or decline calls. They don’t have professional email ir landline - only gif gaf SIM card. I was told I don’t understand basic English , I was interrupted during conversation and hang up on when I stood my ground to have car collected. Owner is only 27 years old and clearly don’t know how to handle his business and provide professional customer service. I highly advise to stay away and if you already purchased car to report this place to Trading Standards. They must use as well dodgy garage as none of above issues were mentioned on fresh MOT.

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+2 Found this review helpful

Buyer update in response to Absolutely avoid

Update ! Trader stopped responding to any correspondence, declined phone calls , switching phone off or blocking my number. I’ve recovered car to trader at my cost and he closed gates in front of recovery driver ! He refused to accept car , was verbally abusive towards to the driver , him and 3 other workers insulted driver ( which was reported to the police ). Someone have to teach him a lesson and take him to the legal responsibility of what he does.

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Dealership Information

Wetmore Car Sales Ltd is an Independent dealership that is based in Burton-on-Trent. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
14 reviews1.5 out of 5 stars — Rated Poor
Excellent
1
Very Good
1
Average
0
Poor
1
Terrible
11

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  • Contact Information

    Address

    Wetmore Car Sales Ltd
    SIDINGS INDUSTRIAL ESTATE WETMORE ROAD
    Burton-on-Trent
    Staffordshire
    DE14 1SB

    Get in touch

    07395 823177
    https://www.wetmorecarsales.co.uk/

    Opening times

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    Dealership Statistics

    14%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Wetmore Car Sales Ltd

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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