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Dealt with Amber , all good , very easy change , Job Well done Amber 👏
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We've bought several commercial vehicles from Wheelers in recent years and cannot fault the customer service and high standards of the vehicles sold. Very happy to keep buying from Wheelers and Tommy in particular.
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Tommy and Jamie were very professional, helpful and friendly. We couldn't be happier with the pick up that we purchased. Wheelers is the only place we go to buy commercial vehicles due to the high standard of service and quality of the vehicles, Highly recommend. I read some of the other reviews and feel they are a little unfair. I've found that if you have any problems the staff are more than happy to help/rectify so don't let that put you off.
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Bought a ford tourneo 8 seater Fully serviced and full m o t. Amber in sales was very helpful. We had the vehicle delivered Up to Scunthorpe never done That before but it arrived at the time stated. It was all polished and valeted. Delivery driver from the company Had all the relevant paperwork Ect we needed at handover. Drives lovely, Happy throughout. Kevin Scunthorpe Purchased December 24.
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I got my Renault Twingo 66 plate from them in December 2023. They sold me a dud, there has been a lot of trouble. It broke down in February this year. I just managed to get off a junction driving in 1st and 2nd gear on a 50mph road and to where I ended up waiting for AA. It's been in many times into the wheelers garage, yes all the work on it was free covered under warranty. But even today the same problems. Obviously there is something wrong, it had to be started on the day I viewed it with a battery. What angers me is I traded my Suzuki Swift into them, a reliable car. Then I ended up with this unreliable Twingo. I've had the spanner coming up on the dashboard a lot. Fuel level is not always registering properly. On very occasional times, struggling to reverse having to over rev/going into first gear, which by the way is how it broke down in February. Seems the engine overheats and the gear stick/box is not the greatest, I really can't say what's wrong with it. But the car should have not been sold by them or work should have been done to make it fit for sale. I sold it a month ago and only got back from a company £381 after paying £4990 less than a year ago. Do Wheelers actually care about selling reliable cars, I think not!
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EX17PZL BUYER BEWARE !!!!! DO NOT BUY THIS FORD RANGER PICK UP. WE FOD AND FOUND IT TO BE A DANGEROUS PICK UP. WE HAVE 51 PHOTOS OF ISSUES WITH THE PICK UP. VOSA, TRADING STANDARDS, & FINANCE COMPANIES HAVE BEEN INFORMED. THIS VEHICLE HAS BEEN IN A MAJOR ACCIDENT. THIS IS A EXTREMELY UNSAFE PICK UP. JUST FOR EXAMPLE, THE REAR OF THE PICK UP IS LOWER ON THE LEFT SIDE. THE BED AND CHASSIS ARE CONNECTED WITH DUCK TAPE. NON MANUFACTURE WELDS. WE AGREDD TO PURCHASE A 2ND PICK UP AND THEY WANTED TO PUT 2ND HAND TYRES ON IT. STAY CLEAR !!!!!
I purchased a beautiful Volvo XC60 from Wheelers with the help of Chris the sales manager. The process was very professionally handled throughout. There were some minor issues with the Volvo which was understandable for a car 8 years old, but Wheelers ensured that they were all dealt with promptly. Andy in service went the extra mile and helped enormously. Would definitely use them again.
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Our car has run perfectly well over the last year, happy to give them good rating
Saw a car that I had been after for a wail. Quick call and the car was reserved. Traveled over. Saw it and bought. No hard sales pitch. Just straight honest advice. Few things needed sorting before I picked it up. All done to a high standard on collection. Now enjoying it. Even gave me a great price for my old car. Which is now sold. Chris in sales was great. Thank you Wheelers.
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First of all, when test driving the car, the 'Tyre Pressure' warning light was on, which we subsequently asked about and was told that dont worry, before we take it home all tyre pressures would be correct and any issues would be fixed! Obviously i then trusted that this would be done. I then came back in to your workshop shortly after buying it as I had problem with the tyre and the door not closing properly and an oil light on the engine. This was at my own expense, driving over an hour and missing work for a few hours whilst the work was done. The door was fixed, the oil topped up (surely this should be a given before you buy a car) and the tyres were obviously not checked, but just pumped back up... So the issues of the cracked rim had not been revealed due to the proper due diligence not being carried out, every few weeks our tyre pressure was going down, this was due to a cracked rim on 3 of the tyres. I am now having to buy new wheels for an issue I believe was there already before I bought it. More alarmingly, the engine light came on recently, so we took it to Mercedes. They made us aware that a number of safety recalls for the vehicle were outstanding from way back in 2018 and 2019. One of them was for a steering bolt, and the garage told us we were lucky we came in at that point because it was completely rusted and could have gone at any moment, thus making the car extremely unsafe to drive with my 4 children in the back. Ive had costs galore because of safety recalls that should have been done or been aware of when buying off a reputable garage like yourselves. My total costs so far are £1178. Furthermore, I wrote this complaint 6 days ago and sent to your email, but have not had a response. UPDATE: Although I encountered some issues after I bought the car, they have since been proactive in sorting the issues that had arisen
Reviewer has confirmed their email address
Josh in response to Safety Recalls not done
This issue is being dealt with and I have to say they have gone above and beyond so far to fix the issues, and Andy has been understanding and apologetic and clear.
Wheelers Chipping Norton is an Independent dealership that is based in Chipping Norton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Wheelers Chipping Norton
Chapel House Crossroads
Chipping Norton
Oxfordshire
OX7 5TB
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