I am rating my experience a 4 out of 5, the only reason I am giving it a 4 is because there was a 3 week wait to get the car, however I do understand it was a busy time around Christmas and new year. Other than that I couldn't fault anything else. I called up and spoke to amber on the phone when I enquired about the car. She was nice and friendly to speak to. When I went to the dealership she knew who I was, got the car out for me, helped with anything I needed she honestly couldn't have done more for me. It was a shame she wasn't there when I did come to take it away but the staff I dealt with then were equally as nice. I would say it has been a really nice experience with Wheelers. It is taking me some getting used to the Mini as it is bigger than the Fiat I had prior but I am really pleased with it.
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5, good service from start to finish
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I work in the Agriculture and forestry industry and a friend that we work with had previously been to Wheelers for a vehicle and recommended them to us. I will say the recommendation has lived up to itself. I was very happy with the service I received, It was Tom that I dealt with and he was absolutely fine, and in regard to the vehicle that is absolutely fine, I couldn't fault one thing about it or the experience. I would say Wheelers are a trustworthy dealership and I would use them again.
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I went for a BMW 2 series, I suppose I had something similar to it years ago, that was a Mercedes C class but nothing recently. I previously had a little Mazda but it was getting a bit hard to get in and out of it haha! The process buying the BMW was great, I dealt with Amber, she was very knowledgeable, good product knowledge I would say. She wasn't too pushy answered all my questions and it was just a really relaxed experience. It put confidence in me as a buyer. The car was delivered to me in the timeframe that they said it has all been spot on!
Reviewer has confirmed their email address
I was impressed with the level of customer service at Wheelers. Tom was lovely, he answered any questions and got back to me quickly each time. It was good communication right from the start. They put a rush on the car for me as I needed it quicker than usual and even with it being a shorter time to get it prepared it was still lovely and clean. The car itself has been fine I haven't had any problems, I recently drove it down to Cornwall and got stuck in traffic, it took about 10 hours, however I didn't have to turn the car off once it was perfect. Of course I would rate a 5 out of 5!
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Was impressed with the selection of cars on offer. All seemed high quality and in lovely condition. I found Wheelers through internet searching for a specific car, and based on my recent experience, I’ll keep a close eye on their stock for my next purchase. Thank you very much for a great service and experience! Would definitely recommend 👍🏼
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Easy to deal with, keep you updated and no pressure selling. Part exchanged my car which was simple
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Very smooth transaction and a very fair trade in price on my A6. This was mainly down to the efficiency of Amber who sorted all the paperwork and arranged delivery on the day agreed. I would go to Wheelers next time I want to change my car.
Reviewer has confirmed their email address
Amber provided brilliant service, she was helpful and polite and got everything sorted for us. She was thorough in what she was doing and most importantly knew what she was doing. It put confidence in us as buyers to have such a professional saleswoman. Even on her days off she got back to me which was appreciated. we are pleased with our purchase and have had no issues so far.
Reviewer has confirmed their email address
helpful and friendly services
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Over the past 30 years, Wheelers has gained an excellent reputation for offering top-quality used vehicles at affordable prices. We are very proud of our feedback collected by our independent review company, JudgeService. We currently have over 2,000 reviews, and last year 98% of customers said they would recommend us to their friends and family. So far this year it’s 100%. To read some of the reviews please click the tab below.
Our friendly sales staff will help you choose your vehicle, arrange finance, deal with any part exchange and follow the deal through to delivery. Our after sales team, based in the service department, will help solve any problems that may arise after you take delivery of your new vehicle.
All of our retail vehicles are fully valeted, have a comprehensive pre-delivery inspection, 12 months MOT and are provided with a parts and labour warranty. We can help you arrange finance for your new vehicle including PCP, low credit score and zero deposit. All subject to status of course. (Representative APR of 10.9%)
With today’s modern technology, we now sell many vehicles over the telephone and deliver to your door. If you’d like to do this then please give us a call and ask for a personalised video of the vehicle you’re interested in.
Manufacturers: Sells a variety of makes and models
Independent Dealership
Wheelers Chipping Norton
Chapel House Crossroads
Chipping Norton
OX7 5TB
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