i purchased a car off Whitley Bay Motors on the 27/07/18, (invoice number 7050), and it was by far the worst experience of my life to date. Ill start from the beginning when i went to look at the car in question paul (the salesman) gave me all the paperwork to look at. I noticed on its last MOT (test no 541660795838), that it had an advisory oil leak, prior to me noticing this paul had already told me that all cars come with a brand new MOT. So i asked the question will advisorys on MOT get fixed aswell to which his response was a definate YES. So i paid for the car and when it passed its MOT went to pick it up. As i was driveing home it started raining so i put the windscreen wipers on and noticed straight away the wipers were scratching the window, so i had to go and get new ones. I had a drive around and when i got home thought id have a look under the car to see if the advisory oil leak had been done. To my astonishment i could actually see the oil dripping out the top half of the engine. Bearing in mind the so called MOT they said it passed had no mention of oil leak. I thought hold on a minute i know absolutly nothing about cars and can spot this oil leak a mile off and there mechanics who put it through MOT failed to spot this. I rang paul and he told me to bring it in. I brought it in a mechanic had a look and within 10 minutes confirmed an oil. I told paul how was this not picked up on there MOT (no 676186826545), paul and the mechanic then proceeded in trying there best to pull the wool over my eyes. By this time all trust had gone and I asked for a full refund, ill give paul credit he did give me a full refund straight away, thats why ive gave them 1 star. There are a good few reviews very similar to mine if you take the time too go through them (only wish i had), THE MOTs ARE NOT WORTH THE PAPER THERE WRITTEN ON, my next steps are informing DVSA. So my overall opinian of this company is they probably do sell some good honest cars, but at the same time they will throw some absolute dudds in aswell. so avoid all the way people

Well, not sure I’ll have enough characters to say what I want. First class service from start to finish. Adam wasn’t pushy at all. He was professional, and polite, young man. He has been in the motor trade all his life which obviously is the reason for his vast knowledge. I usually find buying a new car quite stressful, but thanks to Adam, this wasn’t the case, therefore I am now loving every minute driving my new beauty.