Charles L, March 2025
"Will be back for the next"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I recently purchased a Polestar 2 from Williams. I dealt with Angela, she was extremely friendly, professional and nothing was too much trouble. I was recommended to have an informal chat with their off site finance broker even though I already had finance lined up. They were able to save me even more money.
No one was pushy, I could do my own thing and make my own choices.
I like to make informed choice without feeling I was being circled, I could do that in comfort at Williams.
Love the car. Will be back for the next.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Will be back for the next
Hi Charles
Thank you so much for sharing your experience! We're thrilled to hear that Angela provided such excellent service and that you felt comfortable throughout the process. It's fantastic that our off-site finance broker was able to save you even more money, and we're glad you appreciated the relaxed, no-pressure environment. We’re so happy you're enjoying your Polestar 2, and we look forward to assisting you with your next car purchase. Thanks again for choosing Williams Motor Company!
Richard H, March 2025
"Can't fault them "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I give the dealership 5 out of 5. Very helpful and easy to deal with, can't fault.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Can't fault them
Hi Richard
Thank you so much for your kind words and the 5-star rating! We're thrilled to hear you had such a positive experience with us. It means a lot that you found our team helpful and easy to deal with. If you ever need anything in the future, we’re here to help. Thanks again for choosing Williams Motor Company!
Georgia F, March 2025
"Spotless "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
We recently purchased a Peugeot 208 from Williams Motor Company, and so far, we've been finding it a really good drive; it's being used almost daily. When we arrived at the dealership, it was presentable and welcoming. The guys gave great customer service and were friendly. After we saw the car, we came back a week later after a service and clean, and it was absolutely spotless. We'd definitely go back in the future if we saw a car we liked. 4/5 due to it having a stone chip and crack in the windscreen when collecting, i wasn't made aware of this prior to collection. However they sent someone out to replace the screen within a week.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Spotless
Hi Georgia
Thank you for your detailed feedback! We’re so glad to hear you’re enjoying your Peugeot 208 and that your experience with our team was positive overall. We sincerely apologize for not making you aware of the stone chip and crack in the windscreen before collection, but we’re glad we could resolve it quickly for you. Your 4/5 rating is greatly appreciated, and we’ll continue to strive for a 5-star experience next time. We’d love to assist you again in the future when you’re looking for your next car. Thanks for choosing Williams Motor Company!
Mark L, March 2025
"I’d 100% go back"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I work in the area but live around 50 minutes away from the dealership. I’ve had Mercedes cars in the past, and when I saw this one online, I went from work to the dealership to see it in person. The car was exactly as pictured online. It did need a service, but the dealership took care of this for me, and I went to pick up the car 5 days later. It was a very quick and easy service; the guys were friendly and straightforward. The only thing I can fault is that there was no negotiation, the car was set as it was, and I felt it would have been nice to get a little something extra. That being said, I’d 100% go back in the future. It was a good experience, and the vehicle is 100% worth it.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to I’d 100% go back
Hi Mark
Thank you for your thoughtful feedback! We’re glad to hear that the car was exactly as pictured and that our team took care of the service for you quickly and efficiently. We also appreciate your honesty about the pricing -we do try to offer competitive prices, we understand how a little flexibility can sometimes make a difference. We’re thrilled you’re happy with the vehicle and your overall experience, and we’d be more than happy to assist you again in the future. Thanks again for choosing Williams Motor Company!
Alan E, March 2025
"Fast and efficient "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I traveled from Stoke to the dealership, so it wasn’t too much of a journey. I had been looking for an estate car, so when I saw the Peugeot online, I went to the dealership to check it out. The car was exactly as shown online, nothing I hadn’t seen. The guys at the dealership were fast and efficient, with no pressure at all. The dealership itself was presentable, and after I viewed the car, I came back to pick it up 4 days later. It was nice and quick, with no problems. I would really recommend it. My lad is looking for a new car soon, so we will definitely consider going back to Williams as an option.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Fast and efficient
Hi Alan
Thank you for your great feedback! We’re so happy to hear that your trip to the dealership was worth it and that the Peugeot was exactly as described. It’s great to know the process was quick, efficient, and pressure-free. We truly appreciate your recommendation, and we’d be more than happy to assist your lad when he’s ready for his new car! Thanks again for choosing Williams Motor Company, and we look forward to helping you both in the future!
Anonymous, March 2025
"Andy was great"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Andy was really helpful, he was friendly and professional and assisted throughout the whole sale. The dealership was quite thorough, doing extra checks and making sure the car was all ready to go for me. I’ve been driving it daily and on the motorway, and it’s a lovely drive—no issues at all. When I went to pick the car up, it was lovely and clean, ready to go straight away. My dad found the car online, and when we saw it in person, all the pictures matched the car, and it was exactly as described. I’m very pleased with my first experience with Williams Motor Company.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Andy was great
Thank you so much for your wonderful feedback! We're thrilled to hear that Andy provided you with excellent service and that everything went smoothly throughout the process. It’s great that the car was exactly as described and that you’re enjoying your daily drives. We truly appreciate your kind words, and we're so glad your first experience with us was a positive one. If you ever need anything in the future, don’t hesitate to reach out! Enjoy your car!
Helen K, March 2025
"Straightforward and hassle free"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
This was my first time going to Williams Motor Company. I saw the Mini Cooper online, and when I went to see it in person, it was exactly as advertised. I have had Minis in the past—this is now my fourth one, and I absolutely love it. They are very reliable, and I would always recommend one. I would also really recommend the dealership; everything was done quickly with no fuss. The whole process was straightforward, and they weren't at all pushy. I would definitely go back in the future. I did feel the car could have been cleaned a little better, but apart from that, I can't fault the guys.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Straightforward and hassle free
Hi Helen
Thank you for sharing your experience! We’re so happy to hear that the Mini Cooper lived up to your expectations and that you had a smooth, no-fuss process with us. We also really appreciate your feedback about the car’s cleanliness, and we’ll make sure to pay extra attention to that moving forward. It’s great to know you'd consider returning in the future, and we’d be more than happy to assist you again! Enjoy your fourth Mini, and thanks for recommending us!
Dave M, February 2025
"Dealer Review "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a very low mileage Dacia Logan MCV three months ago, so far the vehicle is spot on, no complaints whatsoever, it was exactly as described with no surprises when I viewed it. Found the folk at Williams Motor Company helpful and polite, prepped the car as promised, I’d certainly use this dealer again in the future and would have no hesitation in recommending 😀
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Dealer Review
Hi Dave
Thank you for your fantastic feedback! We're thrilled to hear that your Dacia Logan MCV has been everything you expected and more. It’s great to know the car was exactly as described and that you had a positive experience with our team. Your recommendation means a lot to us, and we’d love to assist you again in the future. Enjoy your car, and thanks again for choosing Williams Motor Company! 😀
Susan N, February 2025
"Great service"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
It would have been a 5 but there were some bad stains on the driving seat that I would have liked removed.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Great service
Hi Susan
Thank you for your feedback! We're glad to hear you were happy with most of your experience. We apologize for the stains on the driving seat and completely understand how that would have been disappointing. If you haven’t already. We truly appreciate your comments and will continue to work on improving our service. If there's anything else we can assist with, feel free to reach out!
Leon B, February 2025
"Ill be going back!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Good car, no issues. Everything about their customer service is great.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Ill be going back!
Hi Leon
Thank you for your feedback! We're so happy to hear you're enjoying your car and that everything has been smooth. It's great to know you had a positive experience with our customer service as well. If you need anything in the future, we're always here to help! Enjoy your ride!
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