S D, October 2024
"Smooth process "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
For the time since I've owned my Peugeot 108 I've not had any problems with the car and it has been used every day for my commute to work. I can't remember the salesman's name because I wasn't in the dealership for very long. It was a quick and smooth process, which resulted in me driving the car away on the same day. I wouldn't change anything about my visit.
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Williams Motor Company from Williams Motor Company in response to Smooth process
Thank you for your feedback! We're thrilled to hear that your Peugeot 108 has been running smoothly and is serving you well on your daily commute.
It’s great to know that the process was quick and hassle-free, and that you were able to drive away the same day. We really appreciate you taking the time to share your experience, and we’re so happy you’re satisfied with everything.
Rodney H, October 2024
"Relaxed approach"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Williams Motor Company is a great dealership to get a car from. I think the gentleman was Andy who looked after me on the day and I can't fault his sales approach. Throughout, I thought he was friendly and simple to deal with. At no point did I feel he was putting any pressure on me to commit to the 208, it was just a relaxed approach. There is a little squeaking coming from the brakes, so this is something I will keep an eye on and contact the guys if needed.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Relaxed approach
Hi Rodney.
Thank you for your kind review! We’re so glad to hear that Andy made your experience smooth and pressure-free. We always aim to provide a relaxed, friendly approach, so it’s great to know that came across.
As for the squeaking brakes, thank you for bringing it to our attention. Please don’t hesitate to contact us if you need any assistance, and we’ll be happy to help get it sorted.
Enjoy your Peugeot 208, and thanks again for choosing Williams Motor Company
Mr's H, October 2024
"5 stars for sure"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The whole buying process has been nothing but spot on! I have no complaint about the customer service I received from the sales team, and for the time I've owned my Mitsubishi L200 it's been brilliant. No complaints from me.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to 5 stars for sure
Thank you so much for your fantastic feedback! We're thrilled to hear that your Mitsubishi L200 has been running brilliantly and that the buying process was smooth from start to finish. We always aim to provide excellent customer service, so it’s great to know we hit the mark.
Enjoy your L200, and thanks again for choosing us!
Craig H, September 2024
"Great friendly service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
Purchased a vehicle from here last month, Great service, friendly staff very helpful. Car was ready when they said it would overall very happy with the service and purchase. Would highly recommend.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Great friendly service
Hi Craig.
Thank you for your great review! We’re so happy to hear that you had a positive experience with our team and that your car was ready as promised. It’s always fantastic to know that you're satisfied with both the service and the purchase. We truly appreciate your recommendation
Enjoy your new car!
Mark P, September 2024
"Stayed open late for me"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The new Mitsubishi is lovely, and I’m thoroughly enjoying it. To my knowledge, I can’t think of anything wrong with it. This was my first purchase, and I found the exact car I was looking for online with these guys.
The service was spot on. They accurately showed the car’s condition and provided excellent customer service. They even stayed open for me to complete the test drive as I was stuck in traffic when on the way. The deal was fair, and they made sure I understood everything clearly.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Stayed open late for me
Hi Mark.
Thank you so much for your wonderful feedback! We're thrilled to hear you're enjoying your new Mitsubishi and that everything went smoothly with your first purchase. It’s great to know that the car was exactly what you were looking for and that our team was able to accommodate you, even staying open late for the test drive. We always strive to provide clear, honest service, so it’s fantastic to hear that we met your expectations.
Enjoy every drive in your new car!
Richard M, September 2024
"Clean and delivery as expected"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was very good; they found a Renault that matched our preferences perfectly.
The communication throughout the delivery process was excellent. The car arrived just as expected—clean and smelling great. I couldn’t fault anything.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Clean and delivery as expected
Hi Richard.
Thank you so much for your positive feedback! We're thrilled to hear that we were able to find the perfect Renault for you and that the communication throughout the delivery process was spot on. It's great to know the car arrived exactly as expected, clean and ready to go. If you ever need anything else in the future, don’t hesitate to reach out.
Enjoy your new car, and thanks again for choosing Williams Motor Company!
Julian H, September 2024
"Very pleased"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The customer service was great, quite helpful without pushing any extra warranties, which I find particularly off-putting. I’m really pleased with the car; it’s been great.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Very pleased
Hi Julian
Thank you for your feedback! We're so glad to hear that you had a positive experience with our team and that we could help without any pressure. It's fantastic to know that you're pleased with your car and that it's been running well.
Enjoy your car, and thanks again for choosing Williams Motor Company!
Evette J, September 2024
"Brought for our son"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car has been going great since I got it. It’s been performing well, and I’m very satisfied with it. The customer service was very good. Initially, when we picked up the car, we discovered a coolant leak. The dealership were quick to respond once the fault was pinpointed. I took the car to my own garage, and after the fault was confirmed, the dealership arranged for the repair at no cost to me.
The car is for my son, and the dealership was thorough in going through all the details with him. They helped us sort out the tax and went over all the documents. We had a test drive before making the purchase. We looked at a few options, but my son fell in love with this one immediately, which made it an easy sell for them. The dealership was very accommodating and respectful of our decision-making process. There was no undue pressure, and they made the whole experience easy and pleasant.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Brought for our son
Hi Evette.
Thank you so much for your detailed feedback! We're delighted to hear that both you and your son are happy with the car and that the customer service met your expectations. We're also glad the issue with the coolant leak was resolved quickly and at no cost to you.
Thanks again for choosing Williams Motor Company!
Jamie F, September 2024
"Easy and hassle-free!"
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
The car is exactly what I was looking for. Easy and simple handover process, and very straightforward.
+1 Found this review helpful
Williams Motor Company in response to Easy and hassle-free!
Hi Jamie.
Thank you for your great feedback! We're so glad to hear that the car is exactly what you were looking for and that the handover process was easy and straightforward.
Enjoy your new car, and thanks again for choosing Williams Motor Company!
Harrison G, September 2024
"Smooth from start to finish"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues
I’m still very happy with everything, and I have no issues to report. I found the car on Autotrader, and the whole experience was smooth from start to finish. The customer service was excellent. During the test drive, they walked me through all the details, answered all my questions, and there was no pressure at any point.
+1 Found this review helpful
Williams Motor Company from Williams Motor Company in response to Smooth from start to finish
Hi Harrison.
Thank you for your wonderful feedback! We're so glad to hear that you're still happy with everything and that the whole experience, from finding the car on Autotrader to the test drive, was smooth and enjoyable. It’s great to know that our team was able to provide helpful, pressure-free service.
Enjoy your car, and thanks again for choosing Williams Motor Company!
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