Brilliant customer service, very happy customer.
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Williams Motor Company from Williams Motor Company in response to 😍
Hi Cory. Thank you for leaving a review
It was my first purchase from these guys, and I was specifically looking for this model. The dealership helped me find it and made sure everything was accurately represented. online. The customer service was great. They answered all my questions, walked me through the car’s features, and explained everything without any pressure. I’d give the experience a 9.5/10. I’d definitely return and recommend them to others.
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Williams Motor Company from Williams Motor Company in response to 9.5/10
Hi Louise. Thank you for your fantastic feedback! We’re so glad to hear that we were able to help you find the exact model you were looking for and that everything was accurately represented online. It’s great to know that the customer service met your expectations, and we’re especially happy to hear that you felt no pressure throughout the process. A 9.5/10 is incredibly generous, and we’d love to welcome you back whenever you're ready for your next purchase. Thanks again for recommending us! Enjoy your car!
The car has been great overall, though I’ve encountered a minor issue with the electrics. Fortunately, the dealership has been very proactive in sorting it out. Their customer service has been excellent—happy to assist and quick to address the problem. I feel confident that everything will be resolved smoothly, and their helpful approach has made the situation much easier to deal with.
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I’m absolutely loving the Range Rover, it’s been an outstanding choice. The entire purchasing process was a great experience, thanks to the excellent customer service. From the test drive to answering all my questions, the staff were helpful without being pushy, which I really appreciated. I felt no pressure throughout, and I was able to take my time making the decision. They offered me a fair deal on the vehicle, and everything was handled smoothly and professionally. I couldn’t be happier with both the car and the service I received.
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Really happy with the new Hyundai. Looked exactly as it was shown on the pictures. They talked through everything with me and made sure I was well informed prior to leaving.
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Friendly and helpful from start to finish and a lovely car to come home in.
Williams Motor Company from Williams Motor Company in response to Great service
Hi Sarah Thank you for leaving a 5* review. Enjoy your new car
All of my friends said I was mad for buying a car online without seeing it, but I'm so glad I did because it worked out brilliantly. I've not owned a BMW before, but I always wanted one so after a quick look on Autotrader I came across the BMW 318d and took a look at Williams Motor Company's site to get some more information. This is when I spoke to the lovely Andy, who I felt was very honest about the condition of the car. Anyway the car was delivered and I was not disappointed! - It was as advertised/ explained and looked even better in person, I couldn't believe it. The gentleman who dropped it off was also wonderful. I even took him to our local train station so he could get home. no complaints at all and I'd happily buy a car online again through Williams Motor Company.
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Williams Motor Company from Williams Motor Company in response to Blind purchasing went well
Hi Rachel Thank you so much for your fantastic feedback! We're so glad to hear that your online car purchase turned out to be a great experience, and that you're loving your BMW 318d! It’s great to know that Andy was able to provide honest and helpful information, and that the car exceeded your expectations when it arrived. We really appreciate you taking the time to share your story, and we’re thrilled to hear you'd happily buy from us again in the future. If you ever need anything, don’t hesitate to reach out. Enjoy your BMW, and thanks again for choosing Williams Motor Company!
As a returning customer, I've got nothing but good things to say about my car buying experiences here. I've always felt very well looked after by all of the team; they are genuinely the easiest people to get along with, which makes buying a car so much more enjoyable. As luck would have it, they had the exact car I wanted when I was ready to upgrade. So, I headed down to see what deal they could do for me on my previous car that I purchased from here. They were able to offer me very close to what I wanted and even threw in some extended warranty to make up for it, which I was extremely happy with. A couple of days after driving away in my Mercedes A180, there was a slight issue, and my local garage advised that it needed a new track rod end. I called Dave up, and he was more than happy for me to bring it in for a look (which he didn't have to do). It turns out it didn't need a new track rod end, it just needed tightening, which he was happy to sort out. It's been perfect since.
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Williams Motor Company from Williams Motor Company in response to Returning customer
Hi Kate. Thank you so much for your continued trust in us and for sharing your review! We're thrilled to hear that your experience as a returning customer has been so positive, and that we were able to find the exact car you were looking for. It’s great to know that Dave and the team were able to help with the slight issue and sort things out quickly, even going the extra mile when it wasn't necessary. We really appreciate your loyalty, and we’re so glad you’re enjoying your Mercedes A180. If you ever need anything in the future, don’t hesitate to reach out. Thanks again for choosing Williams Motor Company!
I am over the moon with my car and all went well. It is in for a recall at moment but that's nothing to do with Williams Motor Company. Thank you to the team
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Williams Motor Company from Williams Motor Company in response to Over the moon🌕
Hi Donna. Thank you so much for your feedback! We're thrilled to hear that you're over the moon with your car and that everything went smoothly with your purchase. We hope the recall issue gets sorted out quickly, and we're glad it’s nothing to do with us. If you need anything in the future, don’t hesitate to reach out. Enjoy your car, and thanks again for choosing Williams Motor Company!
Since I've not owned a Fiat 500 before I didn't know what to expect but other than the gear stick being in a different place, it's been a easy transition from my last car. I've driven it a lot since getting it at the start of July and I'm very impressed with how smooth the drive is. Thank you to the amazing team at Williams Motor Company for making the sale an easy one. I'd have no issues getting another car from here.
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Williams Motor Company from Williams Motor Company in response to First Fiat 500
Hi Chloe. Thank you so much for your lovely feedback! We're thrilled to hear that the transition to your Fiat 500 has been smooth and that you're enjoying the drive. It’s great to know the team at Williams Motor Company made the purchase process easy for you. If you ever need anything in the future, we’d be more than happy to assist you again. Thanks for choosing us, and we hope you continue to enjoy your Fiat 500!
Williams Motor Company is a used car dealer based in Crewe, Cheshire near the border of Staffordshire and the Welsh border.
We realise that buying a car can be a daunting experience: our friendly staff all go the extra mile to guarantee that you receive the best advice you need with many of our happy customers coming back to us and recommending Williams Motor Company to their family and friends. And for the extra piece of mind we are now a Handler Protect Warranty supplier which consists of a varied amount of extra benefits for you, the customer.
We are proud to offer first class customer service with very competitive pricing and are well established within the Crewe area with a great reputation for offering excellent professional advice with a wealth of automotive experience over 3 generations and modern diagnostic vehicle maintenance.
In order to offer cars to suit everyone we make sure that we update our stock list regularly…it's always worth giving us a call even if you don't see what you are looking for on our website.
At Williams Motor Company we don't just sell cars, we do everything possible to get you driving your next car, if you are looking for a second hand car then don't delay, call us today.
Our aim is to provide you with a second hand car that suits your needs both practically and financially. Our aim is to provide the customer with the best competitive deals across Staffordshire and Cheshire and our sales team is here not to just to sell you a vehicle but also to give you a hassle free experience.
We are highly driven and motivated to bringing the customer first class service in a no pressure environment and to browse our forecourt at your own leisure. If you are in two minds about changing your vehicle don't think twice on contacting our sales team for advice as they are on hand to help. We have access to over 50,000 cars nationally so if there is something you are after in particular please give us a call.
We deliver vehicles throughout England, Scotland and Ireland and even Europe at very competitive rates.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 2016
Williams Motor Company
Stewart Street
Crewe
Cheshire East
CW2 7RW
Mon | 08:30 - 17:30 |
Tue | 08:30 - 17:30 |
Wed | 08:30 - 17:30 |
Thu | 08:30 - 17:30 |
Fri | 08:30 - 17:30 |
Sat | 09:00 - 16:30 |
Sun | 10:00 - 16:00 |
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