94% Reviews
replied to
93% Recommend
to friend


328 reviews from our car dealer reviews community
Leave a review for Williams Motor Company
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328 reviews from our car dealer reviews community

Leave a review for Williams Motor Company
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"All good "
4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From the moment I arrived at Williams Motor Company to test drive the Renault Clio, the staff were exceptionally helpful, friendly, and humorous. The car was initially blocked by several others, humorously referred to by the saleswoman as the 'naughty corner'. However, they promptly arranged for the car to be available for my test drive. There was a bit of confusion when I went to collect the car as it was at a different location, which prevented a five-star experience. Nevertheless, it was a minor issue as the site was just around the corner, causing no real inconvenience. Overall, it was a wonderful experience, and I would consider them for future needs.

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Williams Motor Company from Williams Motor Company in response to All good

Hi Richard. Thank you for your fantastic feedback! We’re so glad to hear you had a great experience at Williams Motor Company, and we love that you appreciated the friendly and humorous approach from our staff. We apologise for the small mix-up with the car location, but we're happy to hear it didn’t cause any real inconvenience. We appreciate your understanding and would love to help you again in the future. Enjoy your Renault Clio, and thanks once again for choosing us!

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"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Excellent Customer Service, very helpful and professional from start to finish. The car was in amazing condition and very clean. We ended up getting a car jack free of charge aswell. Highly recommend!

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Williams Motor Company from Williams Motor Company in response to Great service

Hi Abdulla. Thank you for your fantastic review! We’re so happy to hear that you received excellent customer service and that the car was in great condition. We truly appreciate your recommendation. Enjoy your new car!

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"Straightforward "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Everything was handled over the phone, and I was assisted by a couple of people throughout the process. It was straightforward and hassle-free. The car arrived exactly as described, with no hidden surprises, and the delivery was perfect and arrived on the exact time. Overall, it was a smooth experience and I would gladly do it again, considering how straightforward and efficient the entire process was.

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Williams Motor Company from Williams Motor Company in response to Straightforward

Hi Nathan. Thank you for sharing your experience! We’re so glad to hear that everything went smoothly and that the car arrived just as described. It’s great to know the process was hassle-free and efficient, and that the delivery was right on time. We truly appreciate your trust and would be happy to assist you again in the future. Enjoy your new car

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"Returning customer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

This is the second car I've bought from here, and once again, the experience has been excellent. I knew exactly what I wanted when visiting, so there was no messing about. It's reassuring to see the dealership maintain its high standards. I've had this car for a little while now, and it's proving to be a good little vehicle. My daughter is learning to drive with it, and she is enjoying it for the most part. I was the best looking car on Autotrader, and when we agreed to it they managed to turn everything around on the same day. The process was formal yet relaxed, and they even provided a fresh MOT which was assuring. So it made for a nice transaction and straightforward.

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Williams Motor Company from Williams Motor Company in response to Returning customer

Hi Andrew. Thank you for your continued trust in us! We're so happy to hear that your second experience was just as excellent as the first. It’s great that the car is working well for both you and your daughter, especially as she learns to drive. We're also glad to know the process was smooth and efficient, with the fresh MOT giving you peace of mind. We truly appreciate your feedback and look forward to helping you again in the future! Enjoy the car and best of luck to your daughter on her driving journey!

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"Easy process! "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From enquiry to picking up the keys the whole process was very easy and quite straight forward. I'm no good with names so I can't remember who sold me the car but he was a pleasure to deal with. I was offered a test drive, the paperwork was pushed through quickly and on the day of collection the car was cleaned inside and out, which was a nice touch. Easy 5 stars and I'm sure I will continue to love my Jaguar XF.

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Williams Motor Company from Williams Motor Company in response to Easy process!

Hi Andrew. Thank you for your wonderful feedback! We’re so glad to hear that the whole process was straightforward and that you had a great experience from enquiry to collection. It's fantastic that the car was all cleaned and ready for you on the day of pick-up. We're thrilled you’re enjoying your Jaguar XF and truly appreciate the 5-star rating. Enjoy your new car!

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"I never give top marks"
4.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I never give top marks but it was a very good experience, and I want to say a big thank you to the person who sold me the car. I felt very at ease and I found it to be a surprisingly easy process.

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Williams Motor Company from Williams Motor Company in response to I never give top marks

Hi Sam Thank you so much for sharing your experience! It's great to hear that everything went smoothly and that you felt at ease throughout the process. I'll be sure to pass along your thanks to the person who helped you—I'm sure they'll appreciate it. Enjoy your new car

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"From Crew to France "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

For my first time visiting this company I don't think it could have gone any better. When I arrived, the whole team were nothing but polite and always on hand to help. On the day of picking up my Nissan Qashqai, I wasn't waiting long until the car was pulled around after having a fresh valet, which was a nice touch. The car has since been on a long trip to France and it made it without any issues.

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Williams Motor Company from Williams Motor Company in response to From Crew to France

Hi Toby Thank you so much for your wonderful feedback! We're thrilled to hear that your first visit went so smoothly and that our team was able to assist you every step of the way. It's great to know the Nissan Qashqai made the journey to France without any issues – that's what we love to hear! Safe travels and enjoy your new car!

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"A real gentleman "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I've only taken a couple of drives with my Mercedes E250, but so far, it's been amazing. Andy was the gentleman who assisted me, and I found him to be incredibly helpful, informative, and approachable. He took the time to address all of my questions and concerns, ensuring that I felt confident in my decision. I even opted for the additional two-year extended warranty for added peace of mind but fingers crossed I won't have to use it.

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Williams Motor Company from Williams Motor Company in response to A real gentleman

Hi Andrew Thank you for sharing your experience! We're so glad to hear you're enjoying your Mercedes E250 so far. It's fantastic that Andy could provide such helpful and informative service, making sure you felt confident in your decision. The extended warranty is a great choice for peace of mind, and we hope you won’t need to use it either! Enjoy your new car!

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"No complaints 🚫"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

The customer service from the team has been nothing short of brilliant! I can't remember the name of the salesman because I'm not good with names but to my knowledge I didn't have any issues with him. I got a great car so I can't complain.

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Williams Motor Company from Williams Motor Company in response to No complaints 🚫

Hi Logan Thank you for your kind words! We're so glad to hear that you had a brilliant experience with our team and that you're happy with your new car. No worries about the name – what matters most is that everything went smoothly for you. If you ever need anything in the future, don’t hesitate to reach out. Enjoy your new ride!

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"Honest dealership"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

It's nice to visit a dealership that is very honest in their advertisements because, after seeing the car online, I was sceptical if it was in the condition as described. Luckily it wasn't a wasted trip because the car was perfect and I was happy to take it home. Since purchasing it the car has been running as it should and I've not had any issues so I can't complain.

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Williams Motor Company from Williams Motor Company in response to Honest dealership

Hi Lauren Thank you for your feedback! We're so glad to hear that your visit was a positive experience and that the car lived up to the online description. It's great to know everything has been running smoothly since your purchase. We always aim for transparency, and it's rewarding to hear that it made a difference for you. Enjoy your new car!

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Dealership Information

Williams Motor Company is a used car dealer based in Crewe, Cheshire near the border of Staffordshire and the Welsh border.

We realise that buying a car can be a daunting experience: our friendly staff all go the extra mile to guarantee that you receive the best advice you need with many of our happy customers coming back to us and recommending Williams Motor Company to their family and friends. And for the extra piece of mind we are now a Handler Protect Warranty supplier which consists of a varied amount of extra benefits for you, the customer.

We are proud to offer first class customer service with very competitive pricing and are well established within the Crewe area with a great reputation for offering excellent professional advice with a wealth of automotive experience over 3 generations and modern diagnostic vehicle maintenance.

In order to offer cars to suit everyone we make sure that we update our stock list regularly…it's always worth giving us a call even if you don't see what you are looking for on our website.

At Williams Motor Company we don't just sell cars, we do everything possible to get you driving your next car, if you are looking for a second hand car then don't delay, call us today.

Our aim is to provide you with a second hand car that suits your needs both practically and financially. Our aim is to provide the customer with the best competitive deals across Staffordshire and Cheshire and our sales team is here not to just to sell you a vehicle but also to give you a hassle free experience.

We are highly driven and motivated to bringing the customer first class service in a no pressure environment and to browse our forecourt at your own leisure. If you are in two minds about changing your vehicle don't think twice on contacting our sales team for advice as they are on hand to help. We have access to over 50,000 cars nationally so if there is something you are after in particular please give us a call.

We deliver vehicles throughout England, Scotland and Ireland and even Europe at very competitive rates.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
328 reviews4.7 out of 5 stars — Rated Excellent
Excellent
266
Very Good
52
Average
1
Poor
4
Terrible
5

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  • Contact Information

    Address

    Williams Motor Company
    Stewart Street
    Crewe
    Cheshire East
    CW2 7RW

    Get in touch

    01270 669777
    https://www.williamsmotor-company.co.uk/

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:00 - 16:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    94%
    Percent of reviews responded to by this dealer

    Additional Information About Williams Motor Company

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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