70% Reviews
replied to
93% Recommend
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282 reviews from our car dealer reviews community
Leave a review for Williams Motor Company
Leave a review

282 reviews from our car dealer reviews community

Leave a review for Williams Motor Company
Leave a review
"Good place to buy "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

bought my orange BMW here , great selection , i had a few problems but sorted very quickly , very helpful , would definately tell my freinds to look here if needing a car , 18 month warranty , no where does that so worthy people ...thanks you

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+2 Found this review helpful

Williams Motor Company from Williams Motor Company in response to Good place to buy

Hi Colin. Thank you for choosing us for your recent purchase, and we're thrilled to hear about your positive experience! We appreciate your kind words and are delighted that our team was able to address any issues promptly and provide the assistance you. We believe in providing peace of mind and ensuring our customers can enjoy their vehicles with confidence.

"Excellent transaction"
4.8 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Good experience buying. Was not pressured in any way. Very fair part exchange value given for my trade in car. Very pleased with my purchase, as described on the website and well valeted inside and out. Engine bay spotless. Friendly staff, would recommend.

Williams Motor Company from Williams Motor Company in response to Excellent transaction

Hi Phillip. We sincerely appreciate your kind words and are delighted to hear about your positive experience with us! and we're pleased to know that you felt no pressure during the buying process and that you received a fair part exchange value for your trade-in. Thank you for recommending us! If there's anything more we can assist you with or if you have any friends or family in search of a similar experience, please feel free to refer them to us

"Worst buy ever "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Where to start to start with this purchase the list is endless. I’ll start off with the good points: Good points...... the car looks good in blue Bad points: Car was mot’d the day I collected it and major faults were present, car would wobble at speed and when braking the steering wheel would shake. Was “told they company would seek advice” on the grounds of slander for querying the MOT status with the faults. Tried to contact the garage over the faults and got no reply until I had an independent inspection took 14 days to get a reply and the car was deemed unfit for the road Was looking to hand it back and it was made clear “it would take weeks to sort” so opted for repairs. Car was repaired and within 3 miles an engine management light appeared. Problems where repaired and the car drives better required from suspension components replacing however the radio still hasn’t had the code found/recovered and I have to pay to have that sorted. I would advise anyone who’s buying a car to make sure you have an independent inspection completed on the car before buying it as the after care is pathetic. Steer clear for your own safety!

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Williams Motor Company from Williams Motor Company in response to Worst buy ever

Hi Mathew. Thank you for sharing your experience with the car purchase. It's disappointing to hear about the numerous challenges you've encountered with the vehicle Rest assured, we have now made the significant changes within the business to avoid these situations. I hop that we will be able to gain your trust sometime in the future

"be carefull"
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Looked at a motor, First noticed was one completely bald tyre, car was full of scratched not shown in picture and for a car with such little milage was in a right shape. driverside was clean/new off side was old parts They cant clean the car properly could of done better with a pack of baby wipes from asda the smart price ones not even branded Apparently wear and tear on a vehical with under 20k includes worn steering wheel worn drivers seat worn peddals! lookes clocked to me. Just had a fresh mot but the tyres was illegal!!!! stay clear dont waste your time traveling

Williams Motor Company from Williams Motor Company in response to be carefull

Thank you for bringing your concerns to our attention, and we sincerely apologize for the disappointing experience you had when inspecting one of our vehicles. Your feedback is invaluable, and we take it seriously as we continually strive to improve our services. We regret that the condition of the car did not meet your expectations, and we extend our apologies for any oversights in our presentation. We are have now made significant changes in the company to providing a more accurate and transparent information to our customers.

"Great service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Would highly recommend these to anyone. I gave them specs and details on a vehicle I wanted and they quickly made it happen.

Williams Motor Company from Williams Motor Company in response to Great service.

Thank you so much for taking the time to recommend us! We're thrilled to hear that you had a positive experience and that we were able to swiftly meet your specifications and details for the vehicle you wanted. We appreciate your trust and are grateful for your recommendation. Wishing you many happy journeys in your new vehicle!

"Very positive experience would reccomend"
4.5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a Ford focus great price had a great warranty chucked into the deal would reccomend

Williams Motor Company from Williams Motor Company in response to Very positive experience would reccomend

Hi Mike We greatly appreciate your kind words and recommendation! It's fantastic to hear that you are satisfied with your purchase. Providing our customers with quality vehicles and excellent service is our top priority, and we're thrilled to know that we could meet your expectations. If there's anything else you need or if you have friends or family in search of a reliable car, please don't hesitate to send them our way.

"Very sufficient deal"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I can't thank you enough for helping me find the perfect first car for my daughter. From the moment I arrived i was greeted with a smile and the salesman couldn't of been more helpful.

Williams Motor Company from Williams Motor Company in response to Very sufficient deal

We're delighted to hear that your experience with our team, especially the salesman, was positive and helpful. Providing excellent customer service is at the core of what we do, and knowing that we could contribute to a memorable experience for you is truly gratifying. Thank you once again for choosing Williams Motor Company. Wishing your daughter many happy adventures with her new car!

"Top garage a must"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Fab service great bunch of down to earth people will be back

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+1 Found this review helpful

Williams Motor Company from Williams Motor Company in response to Top garage a must

Thank you for your wonderful words! We're thrilled to hear that you had a fabulous experience with our team. It's always our goal to provide excellent service, and we're glad to know we hit the mark for you. We can't wait to assist you on your next visit!

"Great service"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Top service and great value cars can not fault very well presented and turned the car round in 24 hours thank you Williams Motor Company very much !!!!!!!!!

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+2 Found this review helpful

Williams Motor Company from Williams Motor Company in response to Great service

Thank you so much for taking the time to share your positive experience with Williams Motor Company! We are delighted to hear that you are satisfied with our service and value the effort we put into presenting our cars

"Terrible company avoid at all costs !!!!"
1.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought an alfa romeo in July on finance had nothing but issues it's been of the road since November loss of power water leak etc had a report done on it thinking it was dpf as finance company thought it was turns out more major issues to many to list and car had also been in an accident feel so let down and out of pocket will be going through the ombusman avoid this company at all costs

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+20 Found this review helpful

Ashley Mckenna in response to Terrible company avoid at all costs !!!!

Did you get any where? I'm having issues at the moment and they won't sort it

Williams Motor Company from Williams Motor Company in response to Terrible company avoid at all costs !!!!

We sincerely apologize for the distressing experience you've encountered with your Alfa Romeo purchase, and we appreciate you bringing this matter to our attention. We take your feedback seriously, and have now made significant changes to address each concern comprehensively. Our goal is to find a satisfactory resolution that restores your confidence in our services

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Dealership Information

Williams Motor Company is a used car dealer based in Crewe, Cheshire near the border of Staffordshire and the Welsh border.

We realise that buying a car can be a daunting experience: our friendly staff all go the extra mile to guarantee that you receive the best advice you need with many of our happy customers coming back to us and recommending Williams Motor Company to their family and friends. And for the extra piece of mind we are now a Handler Protect Warranty supplier which consists of a varied amount of extra benefits for you, the customer.

We are proud to offer first class customer service with very competitive pricing and are well established within the Crewe area with a great reputation for offering excellent professional advice with a wealth of automotive experience over 3 generations and modern diagnostic vehicle maintenance.

In order to offer cars to suit everyone we make sure that we update our stock list regularly…it's always worth giving us a call even if you don't see what you are looking for on our website.

At Williams Motor Company we don't just sell cars, we do everything possible to get you driving your next car, if you are looking for a second hand car then don't delay, call us today.

Our aim is to provide you with a second hand car that suits your needs both practically and financially. Our aim is to provide the customer with the best competitive deals across Staffordshire and Cheshire and our sales team is here not to just to sell you a vehicle but also to give you a hassle free experience.

We are highly driven and motivated to bringing the customer first class service in a no pressure environment and to browse our forecourt at your own leisure. If you are in two minds about changing your vehicle don't think twice on contacting our sales team for advice as they are on hand to help. We have access to over 50,000 cars nationally so if there is something you are after in particular please give us a call.

We deliver vehicles throughout England, Scotland and Ireland and even Europe at very competitive rates.

Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership founded in 2016

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
282 reviews4.7 out of 5 stars — Rated Excellent
Excellent
232
Very Good
40
Average
1
Poor
4
Terrible
5

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  • Contact Information

    Address

    Williams Motor Company
    Stewart Street
    Crewe
    Cheshire East
    CW2 7RW

    Get in touch

    01270 669777
    https://www.williamsmotor-company.co.uk/

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 09:00 - 16:30
    Sun 10:00 - 16:00

    Dealership Statistics

    93%
    Would recommend this dealer to family and friends
    70%
    Percent of reviews responded to by this dealer

    Additional Information About Williams Motor Company

    Company Formed: 2016
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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