Massive thank you to Dawn at BMW Stockport absolutely amazing service with Dawn from start to finish couldn’t have done more to help me thank you so much

Popped into the showroom with my partner. Lisa was extremely helpful and showed us how to download the BMW app, which was fab! She helped us sort out our key. We also got a cheeky coffee to takeaway, really impressed

All well on good taking your money and making finance proposals, but when you ask for something simple as making up private plates so you can put them on when v5 comes in, it’s I don’t think we can do that. Cut things short, found a better deal else where and now not willing to unwind the finance proposal as it’s 3rd party finance company although been told by finance that I cannot unwind it and that it has to be dealer. I have not seen this car except from photos/video and within cooling off period of 14 days, and haven’t accepted delivery of the car. Will not be looking to purchase a car from here again.

I've purchased a car from Williams Stockport BMW recently. From the very start up until car collection I was looked after by Ali. He handled the work very professionally and were always very prompt with replies to any of my questions. You are a credit to your company. Once again many thanks I could not be happier with the customer service I've received. Probably the best car dealership I've come across so far and I have delt with a few in the past. Highly recommended!

Travelled 7 hours to collect a 640d PK64RVT from Stockport, after being told there was no evidence of accident damage or paint repairs by Mark the sales manager, when i was eventually presented with the car, the drivers door is nearly yellow, when the rest of the car is white, even a passer by said, the car was bad, the manager wasn't really bothered, just said nothing he could do, so i left it there, back on the train for another 7 hour journey and £200 worse off. Abysmal service for a main dealer.

Took car in for BMW recall on egr cooler fault but was faced with additional costs associated with problem - egr valve also needing to be replaced but not free of charge. Bill came to £284 not including parts which BMW paid for. Was not able to get any assistance from sales staff despite all problems were associated with recall. This car had just 9500 miles on the clock - purchased just 12 months previously from this dealer but dealer refused to accept that selling this car with a known recall was anything to do with them. Would not use this dealer again.

I am totally surprised by the other reviews. I bought my 1 series from Williams Stockport who were competitive and professional. All the servicing on my car has been carried out by them also without any issues , they were even the cheapest when needing two new tyres. All the staff are very pleasant and more than helpful.

Stockport Williams BMW aftersale customer care service are very Rude,Arrogant,Disrespect VERY VERY DISAPPOINTED...Specially their head of Business James Flanagon, i have wrote so many emails , letters but no solution has been given,i feel like i,v been ripped off even they are forcing me talk throw Solicitors.. please be aware from them.

My Z4 was booked in for "recall" rectification work. On returning to collect the car I was appalled at the condition it was in. The roof wouldn't operate - somebody had moved the luggage cover back - why would they go into the boot ? The handle on the luggage cover has been broken. Computer display turned off. Drivers seat - every adjustment changed. Trip computer zeroed - why ? Fragments of copper wire and bits of old cable on the carpet under the glove box. Manuals folder left on the passenger seat - why we're they looking at that ? Why wasn't it put back where it was ? Absolutely dreadful experience. I WILL be writing to BMW head office about this - AVOID AT ALL COSTS !!!!