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21 reviews from our car dealer reviews community
Leave a review for Wilson & Co Vauxhall Bolton
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21 reviews from our car dealer reviews community

Leave a review for Wilson & Co Vauxhall Bolton
Leave a review
"Great customer service. "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

We brought our zafira from wilsons, Bolton, the salesman was Raymond rushdi, he was very professional, he got us the ideal car for us, at the right price, 5 stars from us.

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"CONMEN! BUYERS BEWARE."
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought a 2017 Insignia with 14000 miles on the clock and 1 month shy of being 3 years old. After 4 months and 2000 extra miles I found out my turbo had been leaking dangerous fumes. I had taken out the extended warranty but now found out it only covers you for the first £1000. Turbos on this engine should not be breaking after only 16000 miles or nobodody would buy one. I would never recommend Wilson and Co to anybody, even my worst enemy. Vauxhall should be ashamed to let this sort of thing happen. Stay away!!!!!

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+5 Found this review helpful
"Nothing but issues from day 1!!"
2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

I bought an Insignia Grand Sport in August 2019 from the salesman Pete at their Bolton branch. At the time he told me the car would have 4 x new tyres and would be serviced prior to collection. I collected the car 2 weeks later, Pete wasn't even in, no-one knew I was coming and no-one had my keys or any of the paperwork. Eventually got 1 key and went home. Discovered the car had no new tyres, had not been serviced either. This then lead to numerous calls with their Sales Manager Mick. Eventually got 4 x new tyres fitted and a letter offering me a free service. Pete still denies he told me all of this!! Spare key/service books and paperwork took about 3 weeks to turn up. Log book came in the wrong name. Car then had to go back as new wheels had not been balanced. Car then developed a water leak under the drivers seat. The car was returned to them 4 times for this problem, every time I was told it had been sorted and the carpets were now completely dry - every time the car came back and the carpets were soaked through. During these visits their technicians also dented my roof and damaged the rear quarter of my car. They repaired it, but it's not the point. On the 4th visit for wet carpets, they managed to damage part of my interior trim, which is still to be fixed......but they managed to fit a new carpet finally. If you are going to buy a car from here, then don't deal with Pete, he is a liar and cheat and all he cares about is getting your money from you and he will make up lie after lie to get you to agree to a sale and then deny it all afterwards. Buy a car from one of the other guys, but whatever you do, if you need to make a claim under warranty, go somewhere else or video/photograph every inch of your car when you drop it off and check every inch of the car again when you pick it up, the technicians have no understanding of care and attention. Oh and if you want to use a courtesy car, they will charge you £10 a day for this as well, unless you are covered fully comp for 3rd party cars on your own insurance policy - which even my own insurance company said is ridiculous and they have never heard of this before from any dealer. 90% of the staff in this place are very helpul, Raymon in sales is exceptional, Mick the sales Manager is very helpful, as is Colin the Service Manager and India the girl on the service desk........the problems lie with certain salesman and their technicians. My advice, buy a car from here as the deals are good, but then get it serviced/repaired at another dealer, unless you want issues!!

"Best customer service "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Bought a car over Christmas was promised I would have it before Christmas which I did. A guy called Londin helped me every step of the way, what a credit he is to Wilson and co couldn’t have asked for better customer service and help. So a big thank you to Wilson & Co Vauxhall Bolton.

"Highly recommend."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Called into Wilson & co Bolton, regarding a scratch I had on my car, I was greeted by Danny from the body work department, Danny informed me of options open to me, after picking a option Danny took the car there and then and within 10 minutes he had rectified the scratch, much to my delight, recommend to all, fast and efficient service.

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+0 Found this review helpful
"Poor customer services "
1.6 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Great at selling you a car but anything else piss poor.

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"Awful they will break a verbal agreement"
1.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

No Stars. After phoning again and again and again A finally answered and reported that the car is sold. I have spoken to S and C. I said I would buy the car at the agreed price within the agreed timeframe yesterday and both phoned and emailed to confirm this. Imagine my surprize to be told last night that the papers were waiting on A's desk and he would complete the sale today to then be told today that the car has been sold to another dealership. So Wilson and Co Bolton have treated me absolutely appallingly, reneging on an agreed sale, at the full asking price, to sell it to a Kia dealership the following day. They did not have the decency to ring me back and be clear about what is going on but various staff have been giving me the run around all day saying that they will ring back etc.... I will absolutely recommend that the public do not use this dealership to buy a car, as their word means nothing and they are willing to act in such unethical and unprofessional ways. I have wasted two days now.

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+3 Found this review helpful
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"Excellent "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Really friendly and helpful staff, good quality cars and brilliant service. I would happily recommend Wilson & Co. I have had no issues at all with my Vauxhall Corsa at all. It was a great price and looked like new. I would buy from here again.

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+0 Found this review helpful
"Tc"
2.4 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

On a Thursday in Jan' 2017 we agreed to buy a Fiesta Titanium for £8k from Wilson & Co in Bolton. In the evening the dealer rang to say that a fault had been found on the car and it could not be sold. Two days later the same car was offered by this dealer on Autotrader for £9,500. Draw your own conclusions!

"Sam"
4.2 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Came to look at a car 4 week ago left a deposit after 15 min of him practically begging. seen the same car else were. Asked for deposit back turned rude and now I'm still waiting for my deposit back after 4 week. Charlie isn't interested in sendin me MY money back. TERRIBLE service

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Dealership Information

Wilson & Co Vauxhall Bolton is an Franchise dealership that is based in Bolton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.

Alternatively, if you’re a customer and you’ve had an experience at this dealership, please leave a review below.

Manufacturers: Sells a variety of makes and models
Franchise Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
Sell Your Car
Servicing
Used Car Sales
Van Sales
Warranty
Ratings
21 reviews2.9 out of 5 stars — Rated Average
Excellent
8
Very Good
0
Average
4
Poor
4
Terrible
5

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  • Contact Information

    Address

    Wilson & Co Vauxhall Bolton
    Manchester Road
    Bolton
    Greater Manchester
    BL3 2NY

    Get in touch

    01204 389999
    http://www.wilsonandco.com

    Opening times

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    Dealership Statistics

    38%
    Would recommend this dealer to family and friends
    0%
    Percent of reviews responded to by this dealer

    Additional Information About Wilson & Co Vauxhall Bolton

    Company Formed: XXXXXXXXXX
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    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
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