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Very fast, friendly and kind, highly recommend Sav
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My wife ordered an Abarth 595 from Wilsons on June 6th 2022, through the motability scheme. It was all accepted and signed for on that date. In mid June Abarth left the motability scheme, which shouldn't affect the out come of our contract... Except for the fact that despite a phone call the following Monday from wilsons that the order had been sent through they actually SAT ON THE PAPERWORK FOR A MONTH only submitting it at the beginning of July. Fast forward to now 5 months later, We received a phone call THIS WEEK from Wilsons informing us very sheepishly that Abarth are refusing to honour said contract as by the time they received our order they'd left motability. LIVID does not come close.
Would recommend anyone to buy a car from Wilsons. Great experience with no hassle.
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Wilsons Epsom from Wilsons Epsom in response to Excellent
Thank you for the kind feedback, so pleased to hear you would recommend us!
The service department and overall after sales care in Wilsons is nothing sort of disgraceful. No attempt to offer any good will or support for the customer. Communication almost non-existent but more important Benn, the Service Manager was quite happy to lie about what was going to happen with my car. When called out, he refused to speak to me. I can’t value any company who are happy to lie. Can you ? In my honest opinion, wholly untrustworthy
Reviewer has confirmed their email address
First class experience with Frankie, she was so helpful and informative. Would recommend to anyone.
Excellent, professional service by a very patient understanding sales person Ollie Ince. All staff are all attentive and very polite and thanks to the Business Manager Nick for also being patient. The coffee is also great, many thanks Tracy.
Frazer Baxter from Wilsons Epsom in response to Sale
Thank you for your review and business , we hope you enjoy your vehicle
Frazer from Wilsons Epsom in response to Sale
Thank you for taking the time to review us ! See you soon
Spencer from Wilsons Epsom in response to My experience
Thank you for your review and business , we hope you enjoy your vehicle
We came for a test drive, myself being a sales person other sales people usually treat with a little disrespect but Declan was very nice from the start and super professional. I’ve done this job for 7 years and I’d hope I treat my customers like Declan treated us today. Absolute star.
Reviewer has confirmed their email address
Frazer from Wilsons Epsom in response to Amazing service from Declan
Thank you very much for visiting us and your great feedback. We are pleased Declan exceeded your expectations and thank you for your business
Spencer from Wilsons Epsom in response to Car purchase
Thank you for your review and business!
Very helpful, listened to my needs and helped me choose an appropriate vehicle.
Spencer from Wilsons Epsom in response to Used Car Purchase
Thank you for your review and business!
Wilsons Epsom are the largest family-run new and used car supermarket in the South of England that has been selling cars for over 118 years, offering our customers extensive choice, unbeatable value, and a service they can trust in one location! We're proud to represent 11 new car brands - Abarth, Alfa Romeo, Fiat, Jeep, Peugeot, Hyundai, Nissan, Nismo, MG, Renault & Dacia - as well as stocking over 1,000 nearly new and used cars on-site that you can browse in store and/or online today. We are a proud Motability dealer with award-winning levels of customer service as well as the leading electric vehicle provider in Surrey, driving the switch to Electric!
Convenience is key as a vehicle owner, which is why we strive to provide anything you could possibly need throughout your time as a driver. As well as selling new, nearly new and used cars, we have a van sales site - Loads of Vans - located in nearby North Cheam for all your business vehicle needs and three state-of-the-art service centres for you to book your annual service and/or MOT. We also have a body shop workshop which can fix anything from small scratches and dents to large damages from road incidents. If it's just a part or accessory you need, we have dedicated parts departments for each of our brands as well.
Explore our services and stock online at https://www.wilsons.co.uk/ or feel free to pay us a visit in person at Nonsuch Business Park, Kiln Ln, Epsom KT17 1DH.
Deals in: 4x4s, Cars, Vans
Manufacturers: Sells a variety of makes and models
Independent Dealership
founded in 1904
Wilsons Epsom
Nonsuch Business Park Kiln Lane
Epsom
Surrey
KT17 1DH
Mon | 09.00 - 19.00 |
Tue | 09.00 - 19.00 |
Wed | 09.00 - 19.00 |
Thu | 09.00 - 19.00 |
Fri | 09.00 - 19.00 |
Sat | 09.00 - 18.00 |
Sun | 10.00 - 17.00 |
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