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If you intend purchasing a new Kamiq ensure it has an override on the Automatic Locking System as the vehicle is a potential deathtrap without it .Skoda have recognised the design fault and trying to write a programme in order to resolve it .
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I highlighted that my new vehicle was not fit for purpose. Skoda instructed them to reject the vehicle but they refused .
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After highlighting that I had a quote of £180 for some work and then being charged £283 , I queried why ,to be told I would have a call back to explain ,which didn’t happen. I then went into the service centre and again didn’t receive an explanation why I was quoted £180 then charged £283 . I then wrote a review of 1* which within 15 mins I received a call from the service manager !!! After explains my situation he assured me that he would investigate (and could do so as all calls are recorded) and then he would come back to me - he hasn’t !!!
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I have just purchased a new Skoda Caroq through Motorbility at the Winchester Motor Company. Gary Graham helped me through the entire process from deciding which car was best for my requirements, arranging a test drive, sorting out all the Motorbility paperwork, sending me regular updates on where the car was during manufacture and sending me videos of the car when it arrived at Winchester Motors. He arranged for a hoist to be put into the car to lift my mobility scooter into it. On the day of collection Gary spent all the time I needed to show me how the car functioned and how all the technical gadgets worked.... some of it is to me quite mind-blowing and Gary was very patient in explaining some details twice! I am very grateful for all the help I have received and will be recommending Winchester Motors to others. Thank you Gary for all your help!
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I was supposed to get a free MOT (as I had bought the car here), but they attempted to charge me for it. This was removed on my noticing it. The “fixed price” servicing on the website was not followed and the service cost me an extra £50. The service staff were not prepared to discuss the price. I would recommend Azur Skoda in Chichester as much more friendly.. The boot was not even cleaned properly. Service was completed on time.
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A service which always becomes more expensive. I took out a pay monthly service plan with Winchester Motor Company hoping that a regular 6 monthly service would keep my car in good working order. My issue isn't with the service, facilities or response but with the cost for extra items not covered in the service. My last visit to the garage (major service) found that my air conditioning compressor was leaking coolant and so the part needed replacing. I was told it was advisable not to drive. Investigation and replacement would cost over £1500.00 with two days work needed. 10% was offered if I wanted to get it done straight away which was advisable. £150 off - really? Luckily my brother is a mechanic and told me how long it should take (2-3hrs) and the same part could be purchased online for less than £150. In all the job if at £100/hr would only cost less that £450. It is shocking that a company can pray on people like this - a modern day form of extortion. I wouldn't recommend anything outside of the standard service from them for that reason.
Very Helpful and was a smooth and enjoyable process at Winchester Motor Company.
Winchester Motor Company is an Independent dealership that is based in Winchester. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Independent Dealership
Winchester Motor Company
43 St Cross Road
Winchester
Hampshire
SO23 9PU
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