Avoid and please read all reviews I didn’t! Purchased a used Skoda Octavia from Winner Garage, yes it was high mileage but looked very tidy. I noticed the front brakes were worn out and the brake fluid cap was missing, service due sign on dash and bonnet barely opened, plus it was out of Mot (but fully validated and on sale) Willow the sales representative assured me it would all be done and said it had not been in long. I was told the car had a full service history (not all by Škoda but still full) and one owner. On road test I noticed a knock and it seemed like it needed a service or something but was generally a very good car. Before coming I had looked up the old mots and seen a lot of advisory, discussed all this with Willow and again she assured me it would be right as I was buying a car from Skoda. I had to wait a couple of weeks for it to be done, which I thought was a fair time for work to be done. ( and in all fairness the front brakes, brake fluid cap and oil/filter service was done) As soon as I drove it home on the motorway I felt the car wasn’t right. Got home and check all the paperwork and found it was not a full service history, it had done at least 30,000miles without a service. Looked at the new Mot and no advisory’s, like the Mots before. Had a local independent garage check it as I was traveling soon and they said the front suspension arm bushes were worn and shocker had a slight leak but safe to drive. ( these advisory were down on previous mots but not now) Emailed the sales team and service, I was told they would check into the missing paperwork ( never received an email back to this day) I was told they had not done any suspension work and offered a free health check. At this health check which took all day, I was fobbed off with the usual used car sales talk. I will now have to get the suspension work done at my own expense, because Škoda don’t think all the other mechanics and mot testers who advised the car were right. So my advice is, if you must purchase a car from Winner Škoda have an AA inspection done. Check every bit of paperwork and use every switch in the car ( volume button didn’t work on mine) because once you have brought it you are on your own!! Buyer beware! You might as well be buying a car off a two-bit-side-of-the-road car sales

I reserved a car via their website for £99. An hour later I had a call from a very inexperienced salesman called Josh who told me he has been in the job two weeks and could not answer any of my questions regarding delivery or buying the car remotely, so would have his manager Adrian call me back. before he ended the call he said "I have another customer coming in who may buy the car at 2pm" to which I said, "I have reserved the call, and will pay cash if you can answer my question on delivery etc. To which he said, "well if the customer at 2pm does not buy the car we will call you back" !! even though I have just placed a reservation on the car and got the email confirmation ! He stated that the customer going to the garage at 2pm had NOT placed a reservation on the car as I had ! Understandably I was frustrated and asked to speak to his manager. an hour later had a call from the manager Adrian, who was rude from the very first word and told me he had no intension of selling me the car even without asking any questions. ! He did not offer to return the reservation and I had to demand it was paid back asap. Totally unprofessional and childish attitude to a customer who has cash to buy a car and had reserved it online with them ! Reservations mean nothing to these guys ! don't do it and I suggest you go elsewhere. I have worked in Sales for 32 years and my personal attitude on the phone. They have been reported to SKODA for their unprofessional and possibly 'illegal' practice.

I have been a customer of Winner for 5 years - getting good service. My Yeti had a major service , cambelt & water pump changed - £940 on the 5th Oct 2022. I didn't get the normal follow up call. About 200 miles on the low coolant sensor came on - there were no leaks. I added 1 litre of anti freeze and a little water. Clearly insufficient coolant had been added after the water pump change. I informed Winner on the 22 November by email - I have had no response. Do I use them in the future - unlikely. John Prince Yeti VX17 LJJ