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Failed MOT when should have passed, why??? Took my 6 series for its first MOT to this dealer, they failed it on a small cut to tyre and obviously suggested I paid many 100s of pounds for a new one. The cut was very small (15mm) and no cords were showing, so next day took it to another dealer and showed them the cut and explained that Wollaston had failed it because of the cut, however, they said the tyre was legal as cut was less than 25mm so passed it with no issues. So why did Wollaston BMW fail it, to make a sale on a very expensive new tyre, or through incompetence? No idea, but wouldn't surprise me if the MOT guys are on some sort of 'unofficial' bonus! My advice, don't risk your hard earnt cash, take your car to an independent garage.
The customer service at Wollaston Motors was ok, I got a decent price on the car but they let themselves down by missing a couple of things. They told me they had MOT tested the car but when I didn't get the paperwork and when I checked on-line it turned out they hadn't. They sorted it out pretty quickly but I could have been fined driving a car without an MOT. This would make me answer no for recommending them even though I have answered some of the questions very highly.
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Wollaston BMW Northampton is an Franchise dealership that is based in Northampton. If you’re the owner or employee of this business, please send us a little bit of information about your dealership and why customers should come and visit.
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Manufacturers: Sells a variety of makes and models
Franchise Dealership
Wollaston BMW Northampton
Bedford Road
Northampton
Northamptonshire
NN1 5SZ
Mon | 08:00 - 18:00 |
Tue | 08:00 - 18:00 |
Wed | 08:00 - 18:00 |
Thu | 08:00 - 18:00 |
Fri | 08:00 - 18:00 |
Sat | 08:30 - 17:00 |
Sun | 11:00 - 16:00 |
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