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34 reviews from our car dealer reviews community
Leave a review for Wrights Motors
Leave a review

34 reviews from our car dealer reviews community

Leave a review for Wrights Motors
Leave a review
"car purchase 18 Jan 2019"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Just like to comment on the super service at Wrights Motors, no hard sell, left to test car on open road, all paperwork exactly as promised including some extras added by myself, Mark took care of the cherished number transfer far beyond what a dealer is expected to do. Car seems great, excellently prepared and presented, thanks also to Adam Smith for his enthusiastic approach.

"great car"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

i bought a 06 astra in October from Wrights Motors and found sales staff very friendly so happy with the car drives lovely so thanks to mark and his team for a well prepared car.

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+0 Found this review helpful
"Have"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Have now brought two cars of mark and Peter at Wrights Motors.First car was good had no problems,we traded the astra in for a ford Kuga and what a lovely car.Would recommend to any one.Thanks to mark and specially Peter for a great service and for being very helpful. Many thanks keV and she.

"Fantastic service."
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Tremendously impressed by the attention I had from Mark and his team at Wrights Motors. Great deal, without any hard sell. My new car exceeded expectations. Everything promised was delivered. Well done. I have already spread the word to my friends. I could not have asked for better, more personal service.

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+0 Found this review helpful
"Awful service - Awful car "
1 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Quite happy to take my money. Were really nice to me then.... Purchased car with Full RAC warranty. I had problem after problem. his team just fed me rubbish. AVOID AT ALL COSTS. Sold vehicle at a big loss. Really not happy. Last time I went back they just laughed in my face! Took vehicle to another garage and after giving it the once over told me it wasn't safe to drive!

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+5 Found this review helpful

Mark Wright from Wrights Motors in response to Awful service - Awful car

Dear Sarah, I am sorry to see the recent review that you have left for us with regards to a vehicle that you purchased from us. As the review does not show your full name or the vehicle that you purchased from us, I am currently unable to look into the nature of your enquiry. As a dealership we pride ourselves on the quality of all vehicles that we sell. I can also whole heartedly say that all vehicles are prepared on site to the highest possible standards and we certainly do not allow vehicles to leave our premises in an unroad worthy condition. I would be obliged if you can make yourself known to me personally either by phone or email, to allow me to investigate and provide a positive outcome to your enquiry. I look forward to hearing from you. Kind regards Mark Wright

"Just bought Kia ceed"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Wright’s motors are fantastic. Very helpful, friendly what you see is what you get. The car was amazing so clean and tidy and that was before it was cleaned and done by them. When we picked it up today it looked brand new. I would highly recommend Wright’s motors. We will definitely be going back when we need a new car.

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+0 Found this review helpful
"Cant praise them enough"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

If you need a new car you cant go wrong buying one from this garage. I have brought 2 cars from Mark and they have been n trouble whatsoever. His part-exchange prices are second to none, a great garage.

"1st Rate Car Dealer"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

From start to finish Mark could not do enough for me he not only serviced the vehicle, A new cam belt was fitted this is now 80.000 miles peace of mind Wheels were all refurbished as new, New MOT The car was presented to me in an amazing the condition fabulous and on top it was RAC inspected to a high standard I would recommend this garage to anyone you will not be disappointed

"Simple the best "
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Will always use Wrights Motors every time second car from Wright Motors today with excellent service and care for the customer test drive no problem this is how cars should be sold

"First class personal service.....superb!"
5 out of 5 stars
Dealer's knowledgeable
Vehicle cleanliness
Value for money
Resolving issues

Last month I was purely browsing the Auto Trader site with a view to replacing my aging Fiesta Diesel at some point in the New Year. An advert for a low mileage Fiesta Diesel Zetec caught my eye & the next morning I rang Wrights Motors to enquire for further details. I spoke with Mark Wright who was most helpful & totally impressed me with his professionalism & knowledge & not at all pushy in trying to sell the vehicle, as this was initially just an enquiry. As I live in Greater Manchester. I decided it would be impractical to travel down to Norfolk to view the vehicle although I was interested. Mark explained that if I was able to leave a deposit to secure the vehicle, he would ensure that it would be delivered to my home address on a low loader for a small charge. Within ten minutes the deal was done with my own vehicle taken in part-ex with no fuss, I was away on holiday when I received a call that due to unforeseen circumstances, it may not have been possible to deliver the vehicle on the day agreed. As I had already changed the insurance to day the day I returned from holiday and was working early the next morning. I anticipated an issue. I need not have been concerned. I received a call from Mark to advise me that since he had agreed to deliver the vehicle on a specific day, he indeed would ensure that this would happen. In fact, Mark departed Norfolk personally at 05:00 and was at my home address some 300 miles away at 10:30. The procurement process of my replacement vehicle was so simple and effortless on my part ie; two or three telephone conversations, I cannot recommend Wrights Motors too highly. It was only a second hand Fiesta that I purchased but was treated as though I was buying a £74,000 Bentley. The professional standards of this company are outstanding and I would highly recommend Wrights Motors of Norfolk, with special thanks to Mr Mark Wright. incidentally, my vehicle arrived fully valeted with 12 months full RAC breakdown cover and exactly as described in the telephone conversation. When the time comes once again to replace my vehicle, I will certainly be speaking with Mr Mark Wright once again as my first point of call regardless of the 300 mile distance. Thank you again Mark, from a very satisfied customer.

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Dealership Information

Wrights Motors is in the beautiful Norfolk town of Downham Market. We are less than 30 mins drive from King’s Lynn, Wisbech, Thetford and Ely, and less than an hour’s drive from Norwich, Cambridge and Peterborough.

We are proud to be an RAC Approved Dealer, which means all our vehicles have undergone rigorous checks prior to purchase. We have been an RAC Approved since May 2013 ensuring that we have standards of excellence throughout our business.  RAC engineers audit us regularly to ensure that all our work is maintained to the highest level.

As standard, we offer the RAC Approved 82-point check, PDI check or service, and provide a new MOT. We also ensure all our vehicles have a comprehensive RAC Warranty and RAC Breakdown Cover, helping to keep you safe on the road.

Being an RAC Approved Dealer means that we work to a standard set down by The Chartered Trading Standards Institute (CTSI), giving all our customers complete confidence when they buy a car from us.

In addition to this, we have a fully operational Workshop and Body Shop offering mechanical repairs, servicing and MOT’s, providing all the aftercare you need.

Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership

Services available
Car Hire
Car Leasing
Car Repairs
Car Sourcing
Finance
GAP Insurance
Motorbike Sales
New Car Sales
Part Exchange
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Servicing
Used Car Sales
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Ratings
34 reviews4.6 out of 5 stars — Rated Excellent
Excellent
30
Very Good
0
Average
1
Poor
1
Terrible
2

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  • Contact Information

    Address

    Wrights Motors
    London Road
    Downham Market
    Norfolk
    PE38 9AT

    Get in touch

    01366 386060
    http://www.wrightsmotors.co.uk/

    Opening times
    Mon 08:30 - 17:30
    Tue 08:30 - 17:30
    Wed 08:30 - 17:30
    Thu 08:30 - 17:30
    Fri 08:30 - 17:30
    Sat 08:30 - 17:00
    Sun 10:00 - 17:00

    Dealership Statistics

    85%
    Would recommend this dealer to family and friends
    5%
    Percent of reviews responded to by this dealer

    Additional Information About Wrights Motors

    Company Formed: XXXXXXXXXX
    Company Registration: XXXXXXXXXX
    Dealer Group: XXXXXXXXXX
    Directors: XXXXXXXXXX
    FCA Ref: XXXXXXXXXX
    FCAStatus: XXXXXXXXXX
    Premises Type: XXXXXXXXXX
    Registered Name: XXXXXXXXXX
    VAT Number: XXXXXXXXXX


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