Last month I was purely browsing the Auto Trader site with a view to replacing my aging Fiesta Diesel at some point in the New Year. An advert for a low mileage Fiesta Diesel Zetec caught my eye & the next morning I rang Wrights Motors to enquire for further details. I spoke with Mark Wright who was most helpful & totally impressed me with his professionalism & knowledge & not at all pushy in trying to sell the vehicle, as this was initially just an enquiry. As I live in Greater Manchester. I decided it would be impractical to travel down to Norfolk to view the vehicle although I was interested. Mark explained that if I was able to leave a deposit to secure the vehicle, he would ensure that it would be delivered to my home address on a low loader for a small charge. Within ten minutes the deal was done with my own vehicle taken in part-ex with no fuss, I was away on holiday when I received a call that due to unforeseen circumstances, it may not have been possible to deliver the vehicle on the day agreed. As I had already changed the insurance to day the day I returned from holiday and was working early the next morning. I anticipated an issue. I need not have been concerned. I received a call from Mark to advise me that since he had agreed to deliver the vehicle on a specific day, he indeed would ensure that this would happen. In fact, Mark departed Norfolk personally at 05:00 and was at my home address some 300 miles away at 10:30. The procurement process of my replacement vehicle was so simple and effortless on my part ie; two or three telephone conversations, I cannot recommend Wrights Motors too highly. It was only a second hand Fiesta that I purchased but was treated as though I was buying a £74,000 Bentley. The professional standards of this company are outstanding and I would highly recommend Wrights Motors of Norfolk, with special thanks to Mr Mark Wright. incidentally, my vehicle arrived fully valeted with 12 months full RAC breakdown cover and exactly as described in the telephone conversation. When the time comes once again to replace my vehicle, I will certainly be speaking with Mr Mark Wright once again as my first point of call regardless of the 300 mile distance. Thank you again Mark, from a very satisfied customer.
I Brought a Audi Q5 from Wrights Motors after endless shopping around for something bigger for the family mark wright loaded me with information on what's best and with in my price range he was good enough to warn me about certain makes of cars that could be costly and dealerships that wouldn't be suitable to visit I found the whole experience brilliant mark gave me a fair price for my trade in and went the extra mile to make sure I was happy with my new car and that it was affordable. I am a local buyer and will be planning to visit again for MOTs service etc definitely worth popping in to see the stock the garage part is very professional and I feel confident in having hassle free motoring. Thanks again Wrights Motors top work from a top team.
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Shockingly awful within a day the focus started playing up, the RAC warranty is a total waste of time, sales and service is beyond poor, cost me more money to fix the car. Never ever again will I go to this car dealership. Avoid, just avoid.
I went to Wrights Motors In April and bought a Ford Focus. I have had no issues at all with the car. It was a very good price and the service at the garage was really good. I believe the name of the man who dealt with me on the day was martin and he was a lovely chap. I would certainly recommend this dealership.
Reviewer has confirmed their email address
Nice people to initially deal with. Car sold with a full RAC warranty. Electrical problems within first week were reported but warranty did not cover this. We had to pay garage repair fees on a car we just spent several thousand on. Dealership seemed keen to help and offered to speak to RAC. Never heard another thing from them. Would not recommend them or a dealership offering an RAC warranty. Not a great experience.
Wrights Motors is in the beautiful Norfolk town of Downham Market. We are less than 30 mins drive from King’s Lynn, Wisbech, Thetford and Ely, and less than an hour’s drive from Norwich, Cambridge and Peterborough.
We are proud to be an RAC Approved Dealer, which means all our vehicles have undergone rigorous checks prior to purchase. We have been an RAC Approved since May 2013 ensuring that we have standards of excellence throughout our business. RAC engineers audit us regularly to ensure that all our work is maintained to the highest level.
As standard, we offer the RAC Approved 82-point check, PDI check or service, and provide a new MOT. We also ensure all our vehicles have a comprehensive RAC Warranty and RAC Breakdown Cover, helping to keep you safe on the road.
Being an RAC Approved Dealer means that we work to a standard set down by The Chartered Trading Standards Institute (CTSI), giving all our customers complete confidence when they buy a car from us.
In addition to this, we have a fully operational Workshop and Body Shop offering mechanical repairs, servicing and MOT’s, providing all the aftercare you need.
Deals in: 4x4s, Cars
Manufacturers: Sells a variety of makes and models
Independent Dealership
Wrights Motors
London Road
Downham Market
Norfolk
PE38 9AT
Mon | 08:30 - 17:30 |
Tue | 08:30 - 17:30 |
Wed | 08:30 - 17:30 |
Thu | 08:30 - 17:30 |
Fri | 08:30 - 17:30 |
Sat | 08:30 - 17:00 |
Sun | 10:00 - 17:00 |
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